Known Issues · Marketing Cloud Sending

New!Adding additional sender profile to auto suppression lists causes existing sender profile to be removed from the list

Marketing Cloud Email Studio , Marketing Cloud Sending

When adding additional sender profile to auto suppression lists, existing sender profile are removed from the list

In Review ·Reported By 0 ·Updated Yesterday

Cannot Update/Insert a Date Value Containing "T" via REST API using Triggered Send

Marketing Cloud API , Marketing Cloud Sending

Learn how to work around a known issue with the REST API endpoint POST /messaging/v1/email/messages/{messageKey}, where the payload includes a date value with the "T" character (which is a legitimate character in a date type value).

Fixed in version Marketing Cloud October 2019 Release ·Reported By 1 ·Updated 21 days ago

Scheduled SMS Messages In Marketing Cloud MobileConnect May Get Stuck In Status 'In Progress : Preparing'

Marketing Cloud Mobile , Marketing Cloud Sending

If one schedules SMS sends in the Salesforce Marketing Cloud MobileConnect application, there are scenarios where these sends may get stuck in status 'In Progress : Preparing' and hence fail to send at the appointed time.

Fixed in version Marketing Cloud October 2019 Release ·Reported By 0 ·Updated 21 days ago

Email Calendar Automation Events have Incorrect Re-occurrence Times

Email Clients , Marketing Cloud Automations , Marketing Cloud Email Studio , Marketing Cloud Sending

When retrieving the times for the calendar the first event (stored as the next recurrence) is correct but each event after is displayed using incorrect information. We believe this to be related to timezones where the account timezone is positive to UTC (such as +5:30). When the automation runs, this...

In Review ·Reported By 2 ·Updated 29 days ago

Apostrophe in Content Builder Subject Line is replaced with escape characters (backslash) within the Marketing Cloud Connect Email Send page

Marketing Cloud Integrations , Marketing Cloud Sending

When using the Marketing Cloud Connect managed package to send an email out of Salesforce, you may encounter an issue where apostrophes in a Content Builder Email Subject line are updated during the email send steps to a backslash ( \ ).

In Review ·Reported By 4 ·Updated 2019-10-10

Member Status Filter applied to all campaigns in Salesforce Sends

Marketing Cloud Email Studio , Marketing Cloud Integrations , Marketing Cloud Sending

When targeting more than one campaign in a Salesforce Send, filters are applied to all campaigns instead of the just the campaign the filter is associated to.

No Fix ·Reported By 1 ·Updated 2019-09-06

Set Member Filter Status not displaying correctly in Chrome

Marketing Cloud Email Studio , Marketing Cloud Integrations , Marketing Cloud Sending

When sending via the Salesforce integration, the "set member status filter" window displays a box with zero options. This UI display bug occurs within the send process in Salesforce and the user-initiated send process in the ExactTarget app, and affects Chrome browser only.

No Fix ·Reported By 1 ·Updated 2019-09-06

Salesforce Triggered Send receiving Invalid Email for new contact/lead

Marketing Cloud Integrations , Marketing Cloud Sending

Customers using a combination of Marketing Cloud Connector and Salesforce Triggered Sends may see triggered sends fail for new contacts/leads created through a form, who have partial information synchronized to the synchronized data extension in Marketing Cloud including a null email address value.

No Fix ·Reported By 1 ·Updated 2019-09-06

Using Create Email Shortcut from Email Studio Overview Screen Doesn't Allow Folder Selection

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Sending

When using the 'Create Email' shortcut from the Overview screen in Content Builder and after selecting the type of Email (Template, Paste HTML, Text, etc.) the Select button to select the folder in which to create the Email does not work.

Fixed in version Marketing Cloud Release August 2019 ·Reported By 1 ·Updated 2019-08-20

Marketing Cloud Emails That Include a URL Attachment May Fail To Send

Marketing Cloud Email Studio , Marketing Cloud Sending

Emails with a URL attachment that's accessed by a call to the AttachFile() AMPscript function may fail to send if the length of the URL exceeds 1024 characters.

Fixed in version Marketing Cloud Release August 2019 ·Reported By 1 ·Updated 2019-08-20

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