Known Issues · Marketing Cloud Sending

Concat() AMPScript in Free Form Content Block Causes Rendering Issues

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Sending

Putting AMPScript code blocks in free form email content blocks can cause rendering issues. Specifically, using the Concat() AMPScript to build a dynamic URL inside an HTML comment will cause the check for HTML attributes containing < or > characters to overrun the end of the comment and encode things...

In Review ·Reported By 2 ·Updated 11 days ago

Korean Typed Text within a Content Block in Content Builder is not Saved Correctly

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Sending

When typing Korean text in a Text/Freeform Block in Content Builder it is not saved correctly.

In Review ·Reported By 1 ·Updated 2018-09-17

Marketing Cloud Connect Triggered Sends From Name is updated to defaults if its value is 'Record Owner'

Marketing Cloud Email Studio , Marketing Cloud Integrations , Marketing Cloud Sending

As a Marketing Cloud Connect (V5 integration) user, when I create a Triggered Send and set the From Name as the 'Record Owner', in an hour of activation, the 'Record Owner' gets changed to use the account default from name and email address.

In Review ·Reported By 0 ·Updated 2018-08-24

Set Member Filter Status not displaying correctly in Chrome

Marketing Cloud Email Studio , Marketing Cloud Integrations , Marketing Cloud Sending

When sending via the Salesforce integration, the "set member status filter" window displays a box with zero options. This UI display bug occurs within the send process in Salesforce and the user-initiated send process in the ExactTarget app, and affects Chrome browser only.

In Review ·Reported By 0 ·Updated 2018-08-21

Apostrophe in Content Builder Subject Line is replaced with escape characters (backslash) within the Marketing Cloud Connect Email Send page

Marketing Cloud Integrations , Marketing Cloud Sending

When using the Marketing Cloud Connect managed package to send an email out of Salesforce, you may encounter an issue where apostrophes in a Content Builder Email Subject line are updated during the email send steps to a backslash ( \ ).

In Review ·Reported By 1 ·Updated 2018-08-13

Guided send wizard times out when selecting an Exclusion list that doesn't include a data extension

Marketing Cloud Sending

When an account has a large amount of data extensions, the Guided Send Wizard times out when sending to a list with an exclusion list and no data extension is included as part of the exclusion. When the exclusion list includes a data extension it works fine. Timeout occurs on after clicking the next...

In Review ·Reported By 5 ·Updated 2018-08-08

Salesforce Triggered Send receiving Invalid Email for new contact/lead

Marketing Cloud Integrations , Marketing Cloud Sending

Customers using a combination of Marketing Cloud Connector and Salesforce Triggered Sends may see triggered sends fail for new contacts/leads created through a form, who have partial information synchronized to the synchronized data extension in Marketing Cloud including a null email address value.

In Review ·Reported By 1 ·Updated 2018-07-31

Outlook applies single-side border to all sides of content

Marketing Cloud Email Studio , Marketing Cloud Sending

When content has been added with a single-sided border, Outlook will apply the border to all sides of the content area.

Fixed in version Marketing Cloud June 2018 ·Reported By 9 ·Updated 2018-07-09

Validation in Content Builder does not occur for any data extension listed after the first data extension

Marketing Cloud Email Studio , Marketing Cloud Sending

Validation in Content Builder does not occur for any data extension listed after the first data extension. If there is personalization in the email dependent on data extension fields, it can be sent through as the literal personalization string instead of the dynamic value. An example would be when data...

Fixed in version Marketing Cloud June 2018 ·Reported By 3 ·Updated 2018-07-09

Unable to verify sending Domain

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Sending

If a user attempts to verify a domain before the Sender Authentication Package (SAP) has been completely configured for an account, it will fail to auto-validate the domain. Subsequent retries will also not work.

Fixed in version Marketing Cloud June 2018 ·Reported By 0 ·Updated 2018-07-09

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