Known Issues · Marketing Cloud Reporting

Multibyte email name garbled in "Journey Builder Email Send Summary" when using "Data File UTF-8"

Marketing Cloud Reporting

When exporting "Journey Builder Email Send Summary" using "Data File UTF-8", multibyte Email_Name will show as "????". Activity name is not affected.

In Review ·Reported By 2 ·Updated Yesterday

Mobile Push Detail Extract Report incorrectly formatted

Marketing Cloud Automations , Marketing Cloud Mobile , Marketing Cloud Reporting

When utilising the 'Mobile Push Detail Extract Report' ExtractType, and a field contains a set of double quotes, along with a comma, the Data Extract delimits the csv file incorrectly.

In Review ·Reported By 0 ·Updated 4 days ago

Omniture Genesis Campaigns (tab) Data Extract passing incorrect character encoding value causing failures

Marketing Cloud Reporting

Creating new Data Extracts of type Omniture Genesis Campaigns (tab) from Automation Studio Activities, is currently producing extract activities with an incorrect value for the encoding character setting. eg;- The value is displayed as 'UTF-8' instead of the expected numeric value '65001'.

In Review ·Reported By 0 ·Updated 4 days ago

Incorrect Campaign Generated for Marketing Cloud Standard Campaign Reports

Analytics , Marketing Cloud Admin , Marketing Cloud Reporting

The standard Marketing Cloud Campaign Reports select the wrong Campaign that they report on.

In Review ·Reported By 2 ·Updated 5 days ago

Tracking Extract of Click Impressions Results in Multiple Lines for Single Records

Marketing Cloud Email Studio , Marketing Cloud Reporting

When using the standard tracking extract and exporting click impression records, some records may be split over multiple lines when viewed. This is being caused by additional Line Feed characters being exported with the data.

No Fix ·Reported By 1 ·Updated 6 days ago

Marketing Cloud Discover Reports not Sending Results to FTP from the UI

Marketing Cloud Admin , Marketing Cloud Reporting

Running the Blank Template for Email Sending Performance Discover report and attempting to export to FTP will result in either the page timing out, or produce the following error: "Report cannot be saved to this location. Please try again and contact your Salesforce admin if the problem persists...

In Review ·Reported By 11 ·Updated 7 days ago

SMS Message Detail Report generating incorrect IsoCountryCode

Marketing Cloud Mobile , Marketing Cloud Reporting

SMS Detail Report can set the IsoCountryCode to one of the valid countries in a mixed batch of country coded mobile numbers.

In Review ·Reported By 0 ·Updated 7 days ago

Discover Reports intermittently Error when Scheduled Delivery is sent to the FTP

Marketing Cloud Reporting

When a Report is built using the Discover package and scheduled to Submit the Report on a schedule, and the delivery option is the FTP, intermittently the Report will fail to generate and an Error Message will display in the generated file.

In Review ·Reported By 4 ·Updated 19 days ago

Discover Report Email Report Results Email not Delivered

Marketing Cloud Email Studio , Marketing Cloud Reporting

Intermittently attempting to email report results does not result in an email being delivered to the desired inbox from Discover. This happens for standard reports and is not specific to one report type.

In Review ·Reported By 16 ·Updated 2019-10-17

Scheduled Discover Reports can become corrupt

Marketing Cloud Reporting

Scheduled Discover reports that deliver via email can become corrupt over time. The output file will show a variation of the below text as opposed to the tracking data requested. <html><head><title>Downloading Report ...</title></head><body><img src='../../images/report/refreshing0.gif'><br>Downloading...

In Review ·Reported By 9 ·Updated 2019-10-10

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