Known Issues · Marketing Cloud Reporting
In certain circumstances, multiple clicks by the same subscriber on multiple links in an email will all be counted under the 'unique' click count, and not just the first link clicked, as expected. This happens most often when the clicks show up very close together in time.
In Review ·Reported By 28 ·Updated 5 days ago
When attempting to schedule a Journey Builder Email Send Summary By Day report you are able to select both ALL and Running & Finished simultaneously in the Version(s) option. This causes all reports that are ran with this option selected to fail.
In Review ·Reported By 0 ·Updated 5 days ago
Within various Journeys, when trying to look at the JB statistics for Sent, the application is not retrieving the relevant info (counts or contacts). This only applies to "Sent" and not "Total Sent". This doesn't happen to every Journey or within every account.
Fixed in version Marketing Cloud January 2018 ·Reported By 4 ·Updated 25 days ago
When running the Push Account Summary Report, you may see a difference between the total number of Sent and the total number of Outbound Total messages. The Sent number will reflect all sends whereas the Outbound Total will show the Sent number minus messages sent via Journey Builder.
Fixed in version Marketing Cloud January 2018 ·Reported By 2 ·Updated 25 days ago
When an email is sent to a Salesforce Campaign or Report via the Guided Send Wizard for emails built with the classic editor, and a designated tracking folder is selected, the results are still placed into the My Tracking or Mass Sends (depending on version of Salesforce used) folder.
Fixed in version Marketing Cloud January 2018 ·Reported By 1 ·Updated 25 days ago
Campaign Email Job Tracking Summary, Campaign Email Tracking Report, and Campaign Email Tracking Summary will not show campaigns that only have audiences (list/data extension/group) associated with them.
In Review ·Reported By 0 ·Updated 2018-02-16
Tracking Link View does not always show all the click data when sending to multiple lists.
No Fix ·Reported By 0 ·Updated 2018-02-14
If a job is selected that has 10 or more domains only half of the domains will be displayed for "open rate by domain", "bounce rate by domain", and "click through rate by domain" sections.
No Fix ·Reported By 1 ·Updated 2018-01-26
If you use pipes (|) in the names of Journeys, it throws off the parsing of the names in the Journeys to select to report on.
No Fix ·Reported By 0 ·Updated 2018-01-26
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