Salesforce Known Issues

Known Issues · Marketing Cloud Reporting

Incorrect Campaign Generated for Marketing Cloud Standard Campaign Reports

Analytics , Marketing Cloud Admin , Marketing Cloud Reporting

The standard Marketing Cloud Campaign Reports select the wrong Campaign that they report on.

In Review ·Reported By 2 ·Updated 4 days ago

Impression Tracking Reports will not capture impression stats for static content to subscribers.

Marketing Cloud Email Studio , Marketing Cloud Reporting

The impression region tracking reports do not include impression regions that are fixed content.

In Review ·Reported By 2 ·Updated 4 days ago

SMS Message Detail Report generating incorrect IsoCountryCode

Marketing Cloud Mobile , Marketing Cloud Reporting

SMS Detail Report can set the IsoCountryCode to one of the valid countries in a mixed batch of country coded mobile numbers.

In Review ·Reported By 1 ·Updated 5 days ago

Marketing Cloud Report Export/Schedule To FTP 'Make it Unique' option Appends GUID to Filename Instead of Date/Time

Marketing Cloud Reporting

When creating a schedule for a Marketing Cloud report, within the FTP Delivery Options, the filename can be made unique by ticking the Ticking the 'Make it Unique' option. But this appends a GUID to the filename instead of the expected date time stamp.

In Review ·Reported By 0 ·Updated 11 days ago

The MobileConnect Message Name as Created in Journey Builder Is Not Reportable By That Name

Marketing Cloud Journey Builder , Marketing Cloud Mobile , Marketing Cloud Reporting

When creating a MobileConnect message using the SMS activity in Journey Builder, a name can be assigned to the message. This message name is expected to be available for reporting reference, but it actually gets updated to read as "Content-Generated-Message" + GUID. There is no workaround at this time,...

Fixed in version Marketing Cloud Release August 2019 ·Reported By 1 ·Updated 14 days ago

Omniture Genesis Campaigns (tab) Data Extract passing incorrect character encoding value causing failures

Marketing Cloud Reporting

Creating new Data Extracts of type Omniture Genesis Campaigns (tab) from Automation Studio Activities, is currently producing extract activities with an incorrect value for the encoding character setting. eg;- The value is displayed as 'UTF-8' instead of the expected numeric value '65001'.

No Fix ·Reported By 0 ·Updated 17 days ago

Mobile Push Detail Extract Report incorrectly formatted

Marketing Cloud Automations , Marketing Cloud Mobile , Marketing Cloud Reporting

When utilising the 'Mobile Push Detail Extract Report' ExtractType, and a field contains a set of double quotes, along with a comma, the Data Extract delimits the csv file incorrectly.

In Review ·Reported By 1 ·Updated 2019-12-10

_ListSubscribers DataView does not list Business Unit Suppression list Subscribers

Marketing Cloud Automations , Marketing Cloud Email Studio , Marketing Cloud Reporting

When utilising the _ListSubscribers DataView within a Business Unit, and you have a Suppression list(s) populated in that Business Unit, you will not be able to query the DataView to return those Subscribers

In Review ·Reported By 1 ·Updated 2019-12-09

Discover Report Email Report Results Email not Delivered

Marketing Cloud Email Studio , Marketing Cloud Reporting

Intermittently attempting to email report results does not result in an email being delivered to the desired inbox from Discover. This happens for standard reports and is not specific to one report type.

In Review ·Reported By 17 ·Updated 2019-12-03

Multibyte email name garbled in "Journey Builder Email Send Summary" when using "Data File UTF-8"

Marketing Cloud Reporting

When exporting "Journey Builder Email Send Summary" using "Data File UTF-8", multibyte Email_Name will show as "????". Activity name is not affected.

In Review ·Reported By 2 ·Updated 2019-11-18

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