Known Issues · Marketing Cloud Reporting
When attempting to schedule a Journey Builder Email Send Summary By Day report you are able to select both ALL and Running & Finished simultaneously in the Version(s) option. This causes all reports that are ran with this option selected to fail.
In Review ·Reported By 0 ·Updated 14 days ago
Running the Blank Template for Email Sending Performance Discover report and attempting to export to FTP will result in either the page timing out, or produce the following error: "Report cannot be saved to this location. Please try again and contact your Salesforce admin if the problem persists...
In Review ·Reported By 3 ·Updated 15 days ago
When running the Contact Data Portability Report, the User Interface does not populate the data.
In Review ·Reported By 0 ·Updated 17 days ago
In certain circumstances, multiple clicks by the same subscriber on multiple links in an email will all be counted under the 'unique' click count, and not just the first link clicked, as expected. This happens most often when the clicks show up very close together in time.
In Review ·Reported By 38 ·Updated 23 days ago
Campaign Email Job Tracking Summary, Campaign Email Tracking Report, and Campaign Email Tracking Summary will not show campaigns that only have audiences (list/data extension/group) associated with them.
In Review ·Reported By 2 ·Updated 2018-05-10
If a customer selects to suppress a send from reports, the jobs will still display in Discover Reports.
In Review ·Reported By 2 ·Updated 2018-04-19
When clicking on the FTAF link in an email it records a Forward but not a Click.
In Review ·Reported By 1 ·Updated 2018-04-18
Scheduled Discover reports that deliver via email can become corrupt over time. The output file will show a variation of the below text as opposed to the tracking data requested. <html><head><title>Downloading Report ...</title></head><body><img src='../../images/report/refreshing0.gif'><br>Downloading...
In Review ·Reported By 5 ·Updated 2018-04-13
When exporting "Journey Builder Email Send Summary" using "Data File UTF-8", multibyte Email_Name will show as "????". Activity name is not affected.
In Review ·Reported By 1 ·Updated 2018-04-13
Within various Journeys, when trying to look at the JB statistics for Sent, the application is not retrieving the relevant info (counts or contacts). This only applies to "Sent" and not "Total Sent". This doesn't happen to every Journey or within every account.
Fixed in version Marketing Cloud January 2018 ·Reported By 4 ·Updated 2018-02-23
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