Known Issues · Marketing Cloud Reporting
When a Report is built using the Discover package and scheduled to Submit the Report on a schedule, and the delivery option is the FTP, intermittently the Report will fail to generate and an Error Message will display in the generated file.
In Review ·Reported By 2 ·Updated Yesterday
If PageName column contains a comma, broken csv file will be exported by MobilePush Detail Extract Report
In Review ·Reported By 2 ·Updated 8 days ago
When clicking on the FTAF link in an email it records a Forward but not a Click.
In Review ·Reported By 4 ·Updated 2018-10-10
When using the standard tracking extract and exporting click impression records, some records may be split over multiple lines when viewed. This is being caused by additional Line Feed characters being exported with the data.
In Review ·Reported By 1 ·Updated 2018-10-10
When running the Contact Data Portability Report, the User Interface does not populate the data.
In Review ·Reported By 1 ·Updated 2018-09-29
The impression region tracking reports do not include impression regions that are fixed content.
In Review ·Reported By 1 ·Updated 2018-09-06
Within the Reporting Application and utilising the Discover Package, it's possible to Export the Report via Email and format the Report in PDF Format. When attempting to Send the Email, the process Errors and shows the following Error. "Error: Report can’t be sent. Please try again and contact your...
In Review ·Reported By 1 ·Updated 2018-09-05
Scheduled Discover reports that deliver via email can become corrupt over time. The output file will show a variation of the below text as opposed to the tracking data requested. <html><head><title>Downloading Report ...</title></head><body><img src='../../images/report/refreshing0.gif'><br>Downloading...
In Review ·Reported By 6 ·Updated 2018-08-07
If you use pipes (|) in the names of Journeys, it throws off the parsing of the names in the Journeys to select to report on.
In Review ·Reported By 0 ·Updated 2018-08-07
In certain circumstances, multiple clicks by the same subscriber on multiple links in an email will all be counted under the 'unique' click count, and not just the first link clicked, as expected. This happens most often when the clicks show up very close together in time.
Fixed in version Marketing Cloud June 2018 ·Reported By 38 ·Updated 2018-07-09
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.