Known Issues · Marketing Cloud Reporting

Discover Reports intermittently Error when Scheduled Delivery is sent to the FTP

Marketing Cloud Reporting

When a Report is built using the Discover package and scheduled to Submit the Report on a schedule, and the delivery option is the FTP, intermittently the Report will fail to generate and an Error Message will display in the generated file.

In Review ·Reported By 2 ·Updated Yesterday

CSV file of MobilePush Detail Extract Report is broken when PageName column has a comma

Marketing Cloud Mobile , Marketing Cloud Reporting

If PageName column contains a comma, broken csv file will be exported by MobilePush Detail Extract Report

In Review ·Reported By 2 ·Updated 8 days ago

Forward to a Friend Clicks are Recorded Under Forwards but not Clicks

Marketing Cloud Email Studio , Marketing Cloud Reporting

When clicking on the FTAF link in an email it records a Forward but not a Click.

In Review ·Reported By 4 ·Updated 2018-10-10

Tracking Extract of Click Impressions Results in Multiple Lines for Single Records

Marketing Cloud Email Studio , Marketing Cloud Reporting

When using the standard tracking extract and exporting click impression records, some records may be split over multiple lines when viewed. This is being caused by additional Line Feed characters being exported with the data.

In Review ·Reported By 1 ·Updated 2018-10-10

Contact Data Portability Report is not populated with data in the User Interface

Marketing Cloud Audience/Contacts , Marketing Cloud Reporting

When running the Contact Data Portability Report, the User Interface does not populate the data.

In Review ·Reported By 1 ·Updated 2018-09-29

Impression Tracking Reports will not capture impression stats for static content to subscribers.

Marketing Cloud Email Studio , Marketing Cloud Reporting

The impression region tracking reports do not include impression regions that are fixed content.

In Review ·Reported By 1 ·Updated 2018-09-06

Exporting Discover Report via Email in a PDF format errors

Marketing Cloud Reporting

Within the Reporting Application and utilising the Discover Package, it's possible to Export the Report via Email and format the Report in PDF Format. When attempting to Send the Email, the process Errors and shows the following Error. "Error: Report can’t be sent. Please try again and contact your...

In Review ·Reported By 1 ·Updated 2018-09-05

Scheduled Discover Reports can become corrupt

Marketing Cloud Reporting

Scheduled Discover reports that deliver via email can become corrupt over time. The output file will show a variation of the below text as opposed to the tracking data requested. <html><head><title>Downloading Report ...</title></head><body><img src='../../images/report/refreshing0.gif'><br>Downloading...

In Review ·Reported By 6 ·Updated 2018-08-07

Pipes in Journey Names cause issues with Journey Reports

Marketing Cloud Journey Builder , Marketing Cloud Reporting

If you use pipes (|) in the names of Journeys, it throws off the parsing of the names in the Journeys to select to report on.

In Review ·Reported By 0 ·Updated 2018-08-07

Multiple clicks from a subscriber in a job can be marked incorrectly as unique

Marketing Cloud Email Studio , Marketing Cloud Reporting

In certain circumstances, multiple clicks by the same subscriber on multiple links in an email will all be counted under the 'unique' click count, and not just the first link clicked, as expected. This happens most often when the clicks show up very close together in time.

Fixed in version Marketing Cloud June 2018 ·Reported By 38 ·Updated 2018-07-09

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