Known Issues · Marketing Cloud Pages/Sites

CloudPages permissions are available but not respected

Marketing Cloud Pages/Sites

In the Marketing Cloud Administration view, when viewing roles and modifying granular permissions for users, CloudPages appears to have several permissions, such as Schedule, Publish and Unpublish, Export, Save, etc. These permissions can be set to Deny, but CloudPages will not respect this setting.

In Review ·Reported By 4 ·Updated 28 days ago

Smart Capture block does not present an error or redirect the page for unsubscribed subscribers

Marketing Cloud Pages/Sites

If you have a Smart Capture block in a Content Builder based Cloud Page that targets a subscriber list, unsubscribed subscribers cannot be added to the list. This is intended functionality, however we do not present an error to the subscriber when this occurs. We also do not redirect the page so it appears...

In Review ·Reported By 1 ·Updated 2018-09-12

JSON resource is compressed as gzip when obtained using SSJS / Ampscript on Cloudpage

Marketing Cloud Pages/Sites

The Accept-Encoding header is used by HTTP clients to instruct the server of the encodings the client is able to accept. Currently we do not honor this header and send all responses compressed as gzip. This poses problems when, for example, a code resource page is requested via HTTPGET with AMPScript/SSJS....

In Review ·Reported By 0 ·Updated 2018-08-09

Cannot create a new Site Map in existing Microsites in CloudPages

Marketing Cloud Pages/Sites

Creating a new sitemap in child business units using CloudPages is not working, even though no error message is generated.

In Review ·Reported By 2 ·Updated 2018-07-30

Social Share block URLs do not resolve when clicked from a CloudPages landing page

Marketing Cloud Pages/Sites

Within CloudPages, when client adds a social share to a landing page (Content Builder editor) content block, any attempt to use this once the page is published causes an error page and nothing loads/shares.

In Review ·Reported By 4 ·Updated 2018-07-04

Content Builder template padding resets to 20 px after saving and re-editing

Marketing Cloud Email Studio , Marketing Cloud Pages/Sites

For templates built with the Content Builder editor, padding resets to 20 px after specifying 0 px padding, saving and returning to edit. This impacts CloudPages built using Content builder out-of-the-box templates.

Fixed in version Marketing Cloud April 2018 ·Reported By 9 ·Updated 2018-04-23

Contacts submitted with NULL date or number values in a CloudPage Entry Event for Journey Builder will not inject the records

Marketing Cloud Journey Builder , Marketing Cloud Pages/Sites

Submitting a NULL date or number value in a Smart Capture form used as a Journey Builder entry event will cause contacts to fail to be injected. The contacts will be added to the data extension with a default date value of 01/01/1900 and/or a default numeric value of 0. However, what is passed to Journey...

In Review ·Reported By 1 ·Updated 2018-04-18

Cloning CloudPage with Smart Capture duplicates form name when selecting a Journey Builder CloudPages Form Submit Event

Marketing Cloud Journey Builder , Marketing Cloud Pages/Sites

When attempting to create a Journey Builder interaction using the "CloudPages Form Submit Event" the selectable Smart Capture forms can display duplicate names, even though they are not actually named the same. This only occurs when a CloudPage which contains a Smart Capture Form is selected as the starting...

Fixed in version Marketing Cloud October 2017 ·Reported By 1 ·Updated 2017-10-30

Unable to browse HTML content from CloudPages built with Content Builder

Marketing Cloud Pages/Sites

When adding an HTML content block to a CloudPage built with the Content Builder editor, using the Browse button to search for existing HTML content does not load content correctly.

Fixed in version Marketing Cloud October 2017 ·Reported By 0 ·Updated 2017-10-30

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