Salesforce Known Issues

Known Issues · Marketing Cloud Pages/Sites

Social Share block URLs do not resolve when clicked from a CloudPages landing page

Marketing Cloud Pages/Sites

Within CloudPages, when client adds a social share to a landing page (Content Builder editor) content block, any attempt to use this once the page is published causes an error page and nothing loads/shares.

In Review ·Reported By 6 ·Updated 20 days ago

CloudPages Classic Editor Save & Publish Button Doesn't Work

Marketing Cloud Admin , Marketing Cloud Pages/Sites

When creating a Landing Page with the Classic Editor in CloudPages, the changes do not always take effect after using the 'Save & Publish' button

In Review ·Reported By 0 ·Updated 20 days ago

Marketing Cloud Archived Legacy Microsite Click Activity Still Being Tracked

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Pages/Sites

After a Marketing Cloud Legacy Microsite is archived the Click Activity is still tracked.

In Review ·Reported By 1 ·Updated 21 days ago

Triggered Send from CloudPages Smart Capture form in Classic Editor does not send

Marketing Cloud Pages/Sites

When associating a triggered send definition to a SmartCapture form in CloudPages using the classic editor, the triggered email fails to send when subscribers are submitted through the form.

In Review ·Reported By 3 ·Updated 27 days ago

MicrositeURL AMPScript function does not allow Query String parameters with value = 0

Marketing Cloud Email Studio , Marketing Cloud Pages/Sites

When using the MicrositeURL AMPScript function, you have the ability to append a value of 0 to the query string of a microsite link. When specifying a value of 0 for any name/value pair while calling MicrositeURL, the URL may fail as the the parameter with value 0 is omitted from the query string...

In Review ·Reported By 1 ·Updated 2020-02-26

Submitting a CloudPages Smart Capture form with an empty email address fails

Marketing Cloud Pages/Sites

When you configure a Smart Capture form with a nullable email address field type, any form submission will fail to submit if the email address is not filled out. The page submit button is then grayed out, forcing users to refresh the page before trying again.

In Review ·Reported By 0 ·Updated 2020-02-04

Web Collect and Smart Capture Fail if the Target Data Extension has a Phone Data Type

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts , Marketing Cloud Pages/Sites

In targeting a Data Extension with a Web Collect or Smart Capture form, if the target DE has a field that is a phone data type, on form submit it will fail and nothing will be added to the DE.

Fixed in version Marketing Cloud January 2020 Release Patch 2.6 ·Reported By 2 ·Updated 2020-01-31

Smart Capture email validation message is not localizable

Marketing Cloud Pages/Sites

If a user inputs an invalid email address in a Smart Capture form on a landing page or microsite, he or she will see the following message: "Please enter an email address." This validation error message is not set up up to be localized to whatever the language the Marketing Cloud is set, and therefore...

Fixed in version Marketing Cloud Release January 2020 ·Reported By 2 ·Updated 2020-01-27

Settings CloudPage's response header "Cache-Control" to "no-cache,no-store", the "no-store" does not save.

Marketing Cloud Pages/Sites

CloudPages sets the "Cache-Control" HTTP Header to "no-cache" regardless of what is done via SSJS Platform methods such as "HTTPHeader.SetValue. CloudPages should respect what the customer passes in via SSJS and allow them to use that value for Cache-Control.

In Review ·Reported By 2 ·Updated 2020-01-27

CloudPages take a long time to save when there is an image block with an svg url.

Marketing Cloud Pages/Sites

CloudPages take a long time to save when there is an image block with and svg url. For example: This can cause a page to take over a minute to save.

No Fix ·Reported By 4 ·Updated 2019-11-19

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