Salesforce Known Issues

Known Issues · Marketing Cloud Pages/Sites

Smart Capture email validation message is not localizable

Marketing Cloud Pages/Sites

If a user inputs an invalid email address in a Smart Capture form on a landing page or microsite, he or she will see the following message: "Please enter an email address." This validation error message is not set up up to be localized to whatever the language the Marketing Cloud is set, and therefore...

In Review ·Reported By 2 ·Updated 11 days ago

Triggered Send from CloudPages Smart Capture form in Classic Editor does not send

Marketing Cloud Pages/Sites

When associating a triggered send definition to a SmartCapture form in CloudPages using the classic editor, the triggered email fails to send when subscribers are submitted through the form.

In Review ·Reported By 2 ·Updated 2019-12-01

CloudPages take a long time to save when there is an image block with an svg url.

Marketing Cloud Pages/Sites

CloudPages take a long time to save when there is an image block with and svg url. For example: This can cause a page to take over a minute to save.

No Fix ·Reported By 4 ·Updated 2019-11-19

Buttons on Landing Page built with Content Builder editor in CloudPages revert to default color when exiting & re-entering page

Marketing Cloud Pages/Sites

When a Landing Page is built in CloudPages using Content Builder and a button block is set with a background color, the color will revert to the default gray after exiting and re-entering the page.

No Fix ·Reported By 3 ·Updated 2019-11-19

"Create Access is denied!" Error when creating Automation through SSJS/AMPscript

Marketing Cloud Automations , Marketing Cloud API , Marketing Cloud Pages/Sites

When attempting to utilize SSJS/AMPscript to create an automation, the error "Create Access is denied!" is returned.

No Fix ·Reported By 0 ·Updated 2019-11-19

Social Share block URLs do not resolve when clicked from a CloudPages landing page

Marketing Cloud Pages/Sites

Within CloudPages, when client adds a social share to a landing page (Content Builder editor) content block, any attempt to use this once the page is published causes an error page and nothing loads/shares.

In Review ·Reported By 5 ·Updated 2019-11-12

Contacts submitted with NULL date or number values in a CloudPage Entry Event for Journey Builder will not inject the records

Marketing Cloud Journey Builder , Marketing Cloud Pages/Sites

Submitting a NULL date or number value in a Smart Capture form used as a Journey Builder entry event will cause contacts to fail to be injected. The contacts will be added to the data extension with a default date value of 01/01/1900 and/or a default numeric value of 0. However, what is passed to Journey...

In Review ·Reported By 4 ·Updated 2019-10-30

IE11 can not open CloudPages menus and the screen stays white

Marketing Cloud Pages/Sites

IE11 can not open CloudPages menus correctly and the screen stays white and there is an error in the console.

Fixed in version Marketing Cloud August 2019 Patch 10 ·Reported By 5 ·Updated 2019-10-16

Previously saved Layout Block used with Reference Content Block in a CloudPages Content Builder Landing Page exposes code on a published page

Marketing Cloud Email Studio , Marketing Cloud Pages/Sites

Using a reference content block and pulling in a layout content block on a CloudPage (Content Builder Landing Page) exposes slot/block code on a published page

In Review ·Reported By 2 ·Updated 2019-10-09

Save button not displaying in CloudPages Microsites Classic Editor View

Marketing Cloud Pages/Sites

When editing pages within a published microsite there is no save button available in the Classic Editor view.

Fixed in version Marketing Cloud Release August 2019 ·Reported By 8 ·Updated 2019-08-20

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