Known Issues · Marketing Cloud Mobile

Custom keys auto populating when creating an API triggered or Interaction Push Message

Marketing Cloud Mobile

When creating a MobilePush API Triggered or Interaction PushMessage with multiple custom keys, the custom key fields are updating to replicate values of one custom key through all custom key fields.

In Review ·Reported By 2 ·Updated 2 days ago

Custom Blackout Window does not work with Send SMS Activity in Journey Builder

Marketing Cloud Journey Builder , Marketing Cloud Mobile

The custom blackout window in Journey Builder's Send SMS Activity does not work.

In Review ·Reported By 3 ·Updated 5 days ago

Unable to add mobile number to contact using QueueMO via API when subscription already exists

Marketing Cloud Mobile

When running a QueueMO REST API call and specifying a Mobile number and a subscriber key in the payload, if the mobile number already exists with a subscription then the call is sending to the existing contact associated with the mobile number.

Fixed in version Marketing Cloud Release January 2018 Patch 2.3 ·Reported By 2 ·Updated 7 days ago

Job Information does not Count Data Exclusion Counts correctly

Marketing Cloud Mobile

When reviewing an Email Send's Tracking information on the Marketing Cloud Mobile App, the Exclusion section does not show a Count for how many Subscribers have been excluded if the Exclusion Source is a Data Extension.

In Review ·Reported By 0 ·Updated 10 days ago

No scroll option when selecting a Data Extension Audience for Mobile Push Send

Marketing Cloud Mobile

When attempting to Send a MobilePush Message to a Data Extension, and expanding the folders the Data Extension sits, if the folder structure is large and goes beyond the page view, there is no ability to scroll through the list of DEs to find the one you want to send too.

In Review ·Reported By 1 ·Updated 13 days ago

Marketing Cloud Refresh Mobile Filtered List Activity Not Displaying All Lists

Mobile , Marketing Cloud Automations , Marketing Cloud Journey Builder , Marketing Cloud Admin , Marketing Cloud API , Marketing Cloud Mobile

The Marketing Cloud refresh mobile filtered list activity currently has a limit of displaying 500 lists.

In Review ·Reported By 1 ·Updated 14 days ago

Push Message Summary Report does not match UI

Marketing Cloud Mobile , Marketing Cloud Reporting

The Push Message Summary Report has Sent and Open numbers which do not align with the User Interface (UI)

Fixed in version Marketing Cloud February 2018 Patch 2.0 ·Reported By 0 ·Updated 14 days ago

Creating a blackout window in MobileConnect defaults to CST and not the account timezone

Marketing Cloud Journey Builder , Marketing Cloud Mobile

When configuring an SMS Message inside Journey Builder and choosing to use the Blackout Period configured in MobileConnect directly, the Blackout Period is saved and used within CST TimeZone, not the Account TimeZone set in Administration

In Review ·Reported By 2 ·Updated 2018-01-17

Attribute Group Names longer than 38 characters cause Data Library to not show attributes

Marketing Cloud Audience/Contacts , Marketing Cloud Mobile

Having an attribute group name longer than 38 characters causes filter criteria to not appear when creating a mobile filter.

In Review ·Reported By 1 ·Updated 2018-01-16

Mobile filtered lists may fail to refresh due to overlapping activities

Marketing Cloud Mobile

Mobile filtered lists may fail to refresh. This can be caused by several scenarios: -Overlapping Mobile list refresh activities in Automation Studio -Multiple sends occurring at the same time using the same filtered lists with refresh at the time of send enabled -A combination of the two above occurring...

In Review ·Reported By 1 ·Updated 2018-01-10

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