Known Issues · Marketing Cloud Mobile

Unable to import UTC Offset of 10.00 or greater

Marketing Cloud Audience/Contacts , Marketing Cloud Mobile

When importing into a MobileConnect list from a data extension, contacts with a UTCOffset of 10.00 or greater will fail to import with an error of "InvalidDecimalPrecision"

In Review ·Reported By 1 ·Updated 5 days ago

CSV file of MobilePush Detail Extract Report is broken when PageName column has a comma

Marketing Cloud Mobile , Marketing Cloud Reporting

If PageName column contains a comma, broken csv file will be exported by MobilePush Detail Extract Report

In Review ·Reported By 1 ·Updated 9 days ago

MobileConnect Send to Data Extension feature not available in Automation Studio

Marketing Cloud Mobile

Currently the MobileConnect send to DE feature is not available in Automation Studio.

In Review ·Reported By 15 ·Updated 10 days ago

When contacts are imported into a Mobileconnect list, the list properties shows "List is empty" and the export button is greyed out.

Marketing Cloud Audience/Contacts , Marketing Cloud Mobile

After importing contacts to a standard MobileConnect list, the List properties page shows "List is empty" and Export button greyed out. Looking at the records tab, contacts will show up in the list. Contacts are successfully imported to the list and no issues sending to the list.

Fixed in version Marketing Cloud June Release Patch 2.3 ·Reported By 5 ·Updated 10 days ago

Push Messages not Personalised using Send to DE via an Automation

Marketing Cloud Automations , Marketing Cloud Mobile

When using MobilePush to send a Message to a Data Extension Audience, and that Message is using the Outbound - Automation Template, the Message is delivered but there is no Personalisation pulled against the fields referenced in the Message from the DE

In Review ·Reported By 3 ·Updated 11 days ago

Mobileconnect message Draft Target list count shows to be 0/incorrect after selecting multiple lists

Marketing Cloud Audience/Contacts , Marketing Cloud Mobile

When attempting to save an Outbound Message as a Draft with multiple Audience lists and after refreshing the screen, the target list count shows to be 0 or incorrect total in the target list's section.

In Review ·Reported By 1 ·Updated 12 days ago

Date attribute filter in Mobile Filtered List filter criteria reverts to today's date when saving filter criteria

Marketing Cloud Audience/Contacts , Marketing Cloud Mobile

Saving filter criteria for a Mobile Filtered List changes the value in Date type attribute filter to today's date when the Date filter was not manually changed.

Fixed in version Marketing Cloud June 2018 Patch 2 ·Reported By 1 ·Updated 13 days ago

Cannot send to a Data Extension in MobileConnect if the sendable field has a space in the name

Marketing Cloud Mobile

Cannot send to a Data Extension in MobileConnect if the sendable field has a space in the name. For example, using "subscriber key" will not work.

Fixed in version Marketing Cloud June Release Patch 2.2 ·Reported By 0 ·Updated 16 days ago

Mobile Lists cannot be edited after initial creation if the same attribute is used more than once and linked two deep in Contact Builder

Marketing Cloud Audience/Contacts , Marketing Cloud Mobile

Mobile Lists cannot have filters that use the same attribute more than once and the attribute comes from a Data Extension (DE) linked more than one layer deep in the Contact Model. An example would be using an attribute from ZipCodes (DE) where ZipCodes is linked as below. Attribute Group > Purchases...

In Review ·Reported By 0 ·Updated 30 days ago

MobileConnect Mobile Opt-In Message cannot be edited from draft status

Marketing Cloud Mobile

MobileConnect Mobile Opt-In Message cannot be edited from draft status. This applies to when you save a partially created message and navigate away from the screen. Upon returning, you will not be able to make edits or schedule the message. You will be met with the error "Review the subscription options...

In Review ·Reported By 8 ·Updated 2018-07-17

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