Known Issues · Marketing Cloud Mobile

New!Push UI Opens don't match Push Message Summary Report Opens

Marketing Cloud Mobile

MobilePush Opens in the overview of the message in the UI do not match the opens generated in the Push Message Summary Report.

In Review ·Reported By 0 ·Updated Today

Importing into mobile connect list, no scroll bar when mapping manually with large # of attributes

Marketing Cloud Mobile

When importing in Mobile Connect and the account has a large number of Mobile attributes, there is no scroll bar present to configure the mapping.

In Review ·Reported By 1 ·Updated Yesterday

Unable to Search for a Campaign to link to a MobilePush Message

Marketing Cloud Mobile

When creating a MobilePush Message and defining the Content of the Message, customers are unable to use the search bar when associating a Campaign to limit the Campaigns found and associate the Campaign wanted.

In Review ·Reported By 0 ·Updated 5 days ago

sms/v1/message/optin route is creating Malformed Messages and return 400 response

Marketing Cloud API , Marketing Cloud Mobile

sms/v1/message/optin route, which is used to create Mobile Opt-In messages using the API service is exhibiting the following 3 issues: 400 Error (Bad Request) is returned when the message is posted Even though there is a 400, the message is still created The created message is malformed and...

In Review ·Reported By 1 ·Updated 21 days ago

Mobile filtered lists may fail to refresh due to overlapping activities

Marketing Cloud Mobile

Mobile filtered lists may fail to refresh. This can be caused by several scenarios: -Overlapping Mobile list refresh activities in Automation Studio -Multiple sends occurring at the same time using the same filtered lists with refresh at the time of send enabled -A combination of the two above occurring...

Fixed in version Marketing Cloud April 2018 ·Reported By 3 ·Updated 29 days ago

Custom keys auto populating when creating an API triggered or Interaction Push Message

Marketing Cloud Mobile

When creating a MobilePush API Triggered or Interaction PushMessage with multiple custom keys, the custom key fields are updating to replicate values of one custom key through all custom key fields.

Fixed in version Marketing Cloud April 2018 ·Reported By 2 ·Updated 29 days ago

No scroll option when selecting a Data Extension Audience for Mobile Push Send

Marketing Cloud Mobile

When attempting to Send a MobilePush Message to a Data Extension, and expanding the folders the Data Extension sits, if the folder structure is large and goes beyond the page view, there is no ability to scroll through the list of DEs to find the one you want to send too.

Fixed in version Marketing Cloud April 2018 ·Reported By 1 ·Updated 29 days ago

Job Information does not Count Data Exclusion Counts correctly

Marketing Cloud Mobile

When reviewing an Email Send's Tracking information on the Marketing Cloud Mobile App, the Exclusion section does not show a Count for how many Subscribers have been excluded if the Exclusion Source is a Data Extension.

Fixed in version Marketing Cloud April 2018 ·Reported By 0 ·Updated 29 days ago

Editing MobileConnect priority in the UI will cause all mobile numbers to share the same priority

Marketing Cloud Mobile

Editing a subscriber's mobile priority in the UI will cause all mobile numbers associated to the contact to share the same priority. This will cause these numbers to be unable to be sent to.

In Review ·Reported By 1 ·Updated 2018-04-18

Having a MobileConnect attribute named SubscriberKey results in the inability to search for Mobile Contacts

Marketing Cloud Audience/Contacts , Marketing Cloud Mobile

If a customer creates a MobileConnect attribute named "SubscriberKey", the customer, when searching for Mobile contacts within All Contacts will always retrieve no results.

In Review ·Reported By 0 ·Updated 2018-04-18

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