Salesforce Known Issues

Known Issues · Marketing Cloud Mobile

Delivery rate on Mobile Connect user interface and SMS Tracking Report are different

Marketing Cloud Mobile , Marketing Cloud Reporting

Delivery rate on Mobile Connect user interface and SMS Tracking Report are different

In Review ·Reported By 10 ·Updated 3 days ago

Go to CloudPage option in Push Notification Journey Activity does not show custom domain and fails Journey Activation

Marketing Cloud Journey Builder , Marketing Cloud Mobile

When creating a Push Notification message for a Journey in content builder or from the canvas, when the option "Go To CloudPage" is selected, the custom domain for the URL of the CloudPage is not used. Instead a default "pub." domain is displayed. When the activity is saved and the activate button...

In Review ·Reported By 3 ·Updated 5 days ago

SMS Activity - Delivery Options > custom black out setting's Timezone being displayed does not match Account timezone / Current Account Time

Marketing Cloud Journey Builder , Marketing Cloud Mobile

The custom blackout window in Journey Builder's Send SMS Activity does not work.

In Review ·Reported By 1 ·Updated 6 days ago

Unable to send to a Data Extension while also using a Custom From Name

Marketing Cloud Mobile

Users will get the below validation error when sending in MobileConnect to a Data Extension while using a custom from name. "Fix the validation error below to continue. Enter your custom From Name"

In Review ·Reported By 31 ·Updated 20 days ago

Duplicate sends happen for Android devices if the send has invalid APNS Cert

Marketing Cloud Mobile

If a send has an invalid APNS certification it will result in duplicate sending for Android devices.

In Review ·Reported By 1 ·Updated 20 days ago

Edit Message and Subscriber Preview Screens Do Not Load When Using a Legacy SMS Message in Journey Builder

Marketing Cloud Journey Builder , Marketing Cloud Mobile

Attempting to add a legacy SMS Message in Journey Builder and editing the message within the Journey or doing a Subscriber Preview will cause the edit screen to get stuck loading.

In Review ·Reported By 0 ·Updated 2019-04-16

Journey Builder Push Activity limiting to ten CloudPages

Marketing Cloud Journey Builder , Marketing Cloud Mobile

When configuring a Push Notification activity in Journey Builder with an Open Behavior of 'Go to CloudPage', collections with more than ten pages are limited to the ten most recently created pages.

In Review ·Reported By 1 ·Updated 2019-03-18

Editing MobileConnect priority in the UI will cause all mobile numbers to share the same priority

Marketing Cloud Mobile

Editing a subscriber's mobile priority in the UI will cause all mobile numbers associated to the contact to share the same priority. This will cause these numbers to be unable to be sent to.

In Review ·Reported By 4 ·Updated 2019-03-14

MobileConnect Mobile Opt-In Message cannot be edited from draft status

Marketing Cloud Mobile

MobileConnect Mobile Opt-In Message cannot be edited from draft status. This applies to when you save a partially created message and navigate away from the screen. Upon returning, you will not be able to make edits or schedule the message. You will be met with the error "Review the subscription options...

In Review ·Reported By 11 ·Updated 2019-02-22

When Creating a MobileConnect Message, Carriage Return New Lines May Be Ignored In The Preview

Marketing Cloud Mobile

Carriage returns/line feeds may not render in the message preview of MobileConnect

No Fix ·Reported By 1 ·Updated 2019-02-21

1 to 10 of 54 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.