Salesforce Known Issues

Known Issues · Marketing Cloud Mobile

SMS Activity - Delivery Options > custom black out setting's Timezone being displayed does not match Account timezone / Current Account Time

Marketing Cloud Journey Builder , Marketing Cloud Mobile

The custom blackout window in Journey Builder's Send SMS Activity does not work.

In Review ·Reported By 17 ·Updated 10 days ago

SubscriberKey is null in the SMSSubscriptionLog Data View for some mobile connect subscribers

Marketing Cloud Mobile

In some scenarios SmsSubscriptionLog data view will insert a null value for the SubscriberKey field. This results in undesirable behavior when querying the data view.

In Review ·Reported By 1 ·Updated 13 days ago

Internal Server Error Saving Copied Marketing Cloud Journey

Marketing Cloud Journey Builder , Marketing Cloud Admin , Marketing Cloud Mobile

Copied Journeys with large activity payloads can fail to save and result in an Internal Server Error.

In Review ·Reported By 5 ·Updated 14 days ago

Marketing Cloud Calendar shows MobileConnect sends in GMT

Marketing Cloud Admin , Marketing Cloud Mobile

Marketing Cloud Calendar shows MobileConnect sends in GMT rather than the user specified time zone.

In Review ·Reported By 2 ·Updated 14 days ago

Schedule date in MobileConnect when using Spanish (Chile) or English (Malaysia) Culture Code

Marketing Cloud Mobile

When selecting a SMS send date with a user using the "Spanish (Chile)", "English (Malaysia)" Culture Code, selecting a date in the calendar is then passed into the textbox in the American MM/DD/YYYY format instead of the desired DD/MM/YYYY format.

In Review ·Reported By 0 ·Updated 14 days ago

Unable to set inbox message expiration date to more than a year

Marketing Cloud Mobile

Inbox Expiration Date/Time cannot be set over 1 year later. When setting Expiration Date/Time as over 1 year, it will be automatically shortened to just 1 year after saving.

In Review ·Reported By 0 ·Updated 17 days ago

MobileConnect | Filtered List | Not visible after execution

Marketing Cloud Mobile

If a MobileConnect filtered list has a trailing space, the list will be deleted during the publish.

In Review ·Reported By 0 ·Updated 21 days ago

SMS Message Detail Report Outputs May Show Blank IsoCountryCode

Marketing Cloud Mobile , Marketing Cloud Reporting

The 'SMS Message Detail Report' report output may not show a value for some mobile numbers that were sent SMS messages.

In Review ·Reported By 0 ·Updated 26 days ago

/sms/v1/automation/importSend returns an error using V2 Token

Marketing Cloud Automations , Marketing Cloud API , Marketing Cloud Mobile

When using a V2 Token to authenticate for the REST API, using the /sms/v1/automation/importSend route will return an error

In Review ·Reported By 1 ·Updated 27 days ago

Create Report Button in MobilePush Channel does not work

Marketing Cloud Mobile

In the MobilePush Channel, on the home dashboard, the Create Report button does not take any action.

In Review ·Reported By 0 ·Updated 27 days ago

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