Known Issues · Marketing Cloud Mobile

Unable to send to a Data Extension while also using a Custom From Name

Marketing Cloud Mobile

Users will get the below validation error when sending in MobileConnect to a Data Extension while using a custom from name. "Fix the validation error below to continue. Enter your custom From Name"

In Review ·Reported By 8 ·Updated 6 days ago

CSV file of MobilePush Detail Extract Report is broken when PageName column has a comma

Marketing Cloud Mobile , Marketing Cloud Reporting

If PageName column contains a comma, broken csv file will be exported by MobilePush Detail Extract Report

In Review ·Reported By 2 ·Updated 7 days ago

Push Alerts processed for Inbox Only Messages

Marketing Cloud Mobile

When a MobilePush Message has an Alert saved against an Inbox Message too, and the Message is modified to change from Alert + Inbox to just Inbox, Alerts are delivered to the Device along with the Inbox Message. This can also occur when a Message, set-up as Alert + Inbox, has been Copied/Cloned and...

In Review ·Reported By 1 ·Updated 11 days ago

Marketing Cloud Calendar shows MobileConnect sends in GMT

Marketing Cloud Admin , Marketing Cloud Mobile

Marketing Cloud Calendar shows MobileConnect sends in GMT rather than the user specified time zone.

In Review ·Reported By 1 ·Updated 2018-10-12

Unable to import UTC Offset of 10.00 or greater

Marketing Cloud Audience/Contacts , Marketing Cloud Mobile

When importing into a MobileConnect list from a data extension, contacts with a UTCOffset of 10.00 or greater will fail to import with an error of "InvalidDecimalPrecision"

In Review ·Reported By 2 ·Updated 2018-10-09

When Creating a MobileConnect Message, Carriage Return New Lines May Be Ignored In The Preview

Marketing Cloud Mobile

Carriage returns/line feeds may not render in the message preview of MobileConnect

In Review ·Reported By 1 ·Updated 2018-10-05

Creating a blackout window in MobileConnect defaults to CST and not the account timezone

Marketing Cloud Journey Builder , Marketing Cloud Mobile

When configuring an SMS Message inside Journey Builder and choosing to use the Blackout Period configured in MobileConnect directly, the Blackout Period is saved and used within CST TimeZone, not the Account TimeZone set in Administration

In Review ·Reported By 3 ·Updated 2018-09-18

Unable to create new locations in MobilePush

Marketing Cloud Mobile

Unable to drag the pin to the map when creating a new geofence or beacon locations.

In Review ·Reported By 0 ·Updated 2018-09-12

MobileConnect Mobile Opt-In Message cannot be edited from draft status

Marketing Cloud Mobile

MobileConnect Mobile Opt-In Message cannot be edited from draft status. This applies to when you save a partially created message and navigate away from the screen. Upon returning, you will not be able to make edits or schedule the message. You will be met with the error "Review the subscription options...

In Review ·Reported By 9 ·Updated 2018-09-11

Georgia (Tiblisi) Timezone Incorrect in MobileConnect

Marketing Cloud Admin , Marketing Cloud Mobile

In MobileConnect, when scheduling a message the wrong GMT timezone displayed is displayed for Georgia (Tbilisi). Tbilisi should be GMT+4, however Tbilisi is showing GMT+3 .

In Review ·Reported By 0 ·Updated 2018-09-11

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