Known Issues · Marketing Cloud Mobile

Go to CloudPage option in Push Notification Journey Activity does not show custom domain and fails Journey Activation

Marketing Cloud Journey Builder , Marketing Cloud Mobile

When creating a Push Notification message for a Journey in content builder or from the canvas, when the option "Go To CloudPage" is selected, the custom domain for the URL of the CloudPage is not used. Instead a default "pub." domain is displayed. When the activity is saved and the activate button...

In Review ·Reported By 5 ·Updated 7 days ago

MessageText column empty within SMS Send Summary Report

Marketing Cloud Mobile , Marketing Cloud Reporting

When running the SMS Send Summary Report that includes messages built within Content Builder for Journey Builder, the MessageText column is returned empty by the Report

In Review ·Reported By 0 ·Updated 7 days ago

Inconsistent Record Counts when Refreshing Marketing Cloud MobileConnect Lists

Marketing Cloud Admin , Marketing Cloud Mobile

Currently their is an issue were refreshing MobileConnect filtered lists could give inconsistent results.

In Review ·Reported By 2 ·Updated 15 days ago

SMS Activity - Delivery Options > custom black out setting's Timezone being displayed does not match Account timezone / Current Account Time

Marketing Cloud Journey Builder , Marketing Cloud Mobile

The custom blackout window in Journey Builder's Send SMS Activity does not work.

No Fix ·Reported By 3 ·Updated 28 days ago

Editing MobileConnect priority in the UI will cause all mobile numbers to share the same priority

Marketing Cloud Mobile

Editing a subscriber's mobile priority in the UI will cause all mobile numbers associated to the contact to share the same priority. This will cause these numbers to be unable to be sent to.

In Review ·Reported By 5 ·Updated 29 days ago

Marketing Cloud Calendar shows MobileConnect sends in GMT

Marketing Cloud Admin , Marketing Cloud Mobile

Marketing Cloud Calendar shows MobileConnect sends in GMT rather than the user specified time zone.

In Review ·Reported By 1 ·Updated 2019-06-14

Unable to send to a Data Extension while also using a Custom From Name

Marketing Cloud Mobile

Users will get the below validation error when sending in MobileConnect to a Data Extension while using a custom from name. "Fix the validation error below to continue. Enter your custom From Name"

Fixed in version 219 ·Reported By 31 ·Updated 2019-05-31

Delivery rate on Mobile Connect user interface and SMS Tracking Report are different

Marketing Cloud Mobile , Marketing Cloud Reporting

Delivery rate on Mobile Connect user interface and SMS Tracking Report are different

No Fix ·Reported By 10 ·Updated 2019-05-31

Geofence request from SDK gets empty list when multiple apps and locations in the same areas are set on one MID.

Marketing Cloud Mobile

Geofence requests from SDK gets an empty list when multiple apps and locations in the same area are set on one MID.

Fixed in version 219 ·Reported By 1 ·Updated 2019-05-31

Georgia (Tiblisi) Timezone Incorrect in MobileConnect

Marketing Cloud Admin , Marketing Cloud Mobile

In MobileConnect, when scheduling a message the wrong GMT timezone displayed is displayed for Georgia (Tbilisi). Tbilisi should be GMT+4, however Tbilisi is showing GMT+3 .

No Fix ·Reported By 0 ·Updated 2019-05-31

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