Known Issues · Marketing Cloud Journey Builder
Marketing Cloud Connect Individual Email Results (IER's) not working when sends are initiated from the Marketing Cloud, and the System User is not integrated. The subscribe for tracking call is expecting the System user to have a completed integration as a user as well as a system user (which is...
In Review ·Reported By 25 ·Updated Today
Journey Builder Attribute to Attribute Comparison allows for Is Null and Is Not Null operators to be selected when configuring a filter. The Is Null and Is Not Null operators should not be available to select.
In Review ·Reported By 7 ·Updated Today
Journey Builder Tracking creates a parent Triggered Send object, and Individual Email Reports associated with that TS. The parent TS will have the email mid stored in the Member_Id__c field, but has no way of saving the Business_Unit__c field. When the IER thumbnail image must be retrieved for the first...
In Review ·Reported By 9 ·Updated 4 days ago
When the 'SameSite by default cookies' flag is enabled within Google Chrome, the Audiences Entry Event in Journey Builder will continue to load when you attempt to configure the Event
In Review ·Reported By 0 ·Updated 5 days ago
When a Data Extension Entry Event Journey is configured with a schedule to inject on a previously configured automation, when clicking the schedule box from the Journey canvas a warning is given stating "The selected automation doesn't have an active schedule. To admit contacts to the journey, configure...
In Review ·Reported By 14 ·Updated 6 days ago
When trying to compare Journey Builder data with contact model data within a decision split in a Journey and both attributes are non Nullable, on some occasions the error below will show "Nullable Fields cannot be compared. One of these two fields is nullable"
In Review ·Reported By 0 ·Updated 6 days ago
Customers may experience a condition in which their Salesforce Data Event will not fire if another process is updating the object that meets the condition to make the JB Process Builder trigger.
In Review ·Reported By 64 ·Updated 7 days ago
The custom blackout window in Journey Builder's Send SMS Activity does not work.
In Review ·Reported By 17 ·Updated 10 days ago
When a data extension used as an entry source data extension in Journey Builder has a field name that contains an ampersand '&', test mode will fail when clicking save > validate > test and completing the testing prompt. Instead of the test results the UI shows "We encountered an error running the test,...
In Review ·Reported By 0 ·Updated 10 days ago
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.