Known Issues · Marketing Cloud Journey Builder
When scheduling a report, it will show the user/account/report specific localized time zone. Once the time zone data is output, it shows in CST (no daylight savings) instead of the clients timezone.
In Review ·Reported By 11 ·Updated Yesterday
"Exists In Whole Word" operator not working in any of the places in application means Journey Builder Entry Criteria, decision split, Exit Criteria and Goal Criteria.
In Review ·Reported By 3 ·Updated Today
Test mode converts date/time fields in data extensions to local machine time.This can cause confusion around decision splits or entry filters as it may appear that records meet or don't meet criteria, but then go down the incorrect decision split path.
In Review ·Reported By 2 ·Updated Yesterday
Customers may experience a condition in which their Salesforce Data Event will not fire if another process is updating the object that meets the condition to make the JB Process Builder trigger.
In Review ·Reported By 54 ·Updated 4 days ago
Platform Events Apex Jobs run before update transactions are complete, causing records to come into the journey data extension with incorrect (pre-update) values. This is because the apex job created by the platform events is running before the transaction that triggered it is completed and the updates...
In Review ·Reported By 48 ·Updated 4 days ago
When configuring a Data Extension Journey Entry Source, an existing automation can be selected when setting the Schedule. Normally, activating a Journey that is configured this way results in a Journey Entry: Audience activity getting added automatically to the final step in the automation. However,...
In Review ·Reported By 6 ·Updated 6 days ago
Unable to stop the journey when there are 300 or more journey's using a Salesforce Data Entry Source for the same object.
In Review ·Reported By 3 ·Updated 6 days ago
In Journey Builder you can configure a Send Email Activity. The Advanced Options under this activity will show an error icon as if it were not configured properly if 2 or more CC email addresses are used. This has no impact on the actual sending of email messages to the subscribers injected into the...
In Review ·Reported By 0 ·Updated 8 days ago
In Email Activity of Journey Builder, when configuring either "Delivery Window" or "Hourly Threshold" of send throttling, the setting value is not saved. NOTE: In the first place, Send Throttling feature is not working as a product limitation if Domain Throttling feature is enabled on your account. *Domain...
In Review ·Reported By 0 ·Updated 12 days ago
Every time a journey is copied, the event name (which is hidden in the UI) is appended with the string ' (Copy)'. If a Journey is copied enough times, the max length will be exceeded and all future attempts to copy the journey will fail.
In Review ·Reported By 0 ·Updated 13 days ago
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