Known Issues · Marketing Cloud Journey Builder

Colons in field names cause wait by attribute waits to be ignored in Journey Builder

Marketing Cloud Journey Builder

Colons in field names cause wait by attribute waits to be ignored. This includes Salesforce Data Event fields.

Fixed in version Marketing Cloud Release January 2018 Patch 4 ·Reported By 9 ·Updated Today

Journey Test Mode can cause Contact Errors after the Journey is Activated

Marketing Cloud Journey Builder

If a customer puts a Journey into Test Mode and then subsequently activates it, contacts may error out of the Journey for a period of time after activation.

Fixed in version Marketing Cloud January 2018 ·Reported By 8 ·Updated Today

Email Activities within Journey Builder show SENT totals of 0 even though sends have deployed in the last 30 days

Marketing Cloud Journey Builder , Marketing Cloud Reporting

Within various Journeys, when trying to look at the JB statistics for Sent, the application is not retrieving the relevant info (counts or contacts). This only applies to "Sent" and not "Total Sent". This doesn't happen to every Journey or within every account.

Fixed in version Marketing Cloud January 2018 ·Reported By 4 ·Updated Today

Custom Blackout Window does not work with Send SMS Activity in Journey Builder

Marketing Cloud Journey Builder , Marketing Cloud Mobile

The custom blackout window in Journey Builder's Send SMS Activity does not work.

Fixed in version Marketing Cloud January 2018 ·Reported By 3 ·Updated Today

Journey Update Contact Activity fails to update integer field types when the Integer length is greater than 6 digits

Marketing Cloud Journey Builder

Update Contact Activity within Journey Builder converts the numeric value to scientific notation (1.23457e+006) which causes updates to integer type fields to fail.

Fixed in version Marketing Cloud January 2018 ·Reported By 2 ·Updated Today

Putting a Journey into Test Mode with a SMS Activity will send a live SMS Message

Marketing Cloud Journey Builder , Marketing Cloud Mobile

If a Journey with a SMS activity is put into Test Mode, any contacts that pass through the SMS Activity will be sent a live SMS Message.

Fixed in version Marketing Cloud January 2018 ·Reported By 2 ·Updated Today

Filters in Journey Builder fail if users link Data Stream objects in Attribute Groups other than the Data Stream AG

Marketing Cloud Journey Builder , Marketing Cloud Audience/Contacts

If customers link their Data Stream Data Extensions in Attribute Groups other than the one they are in by default, any filters referencing Data Stream objects produce unexpected results.

Fixed in version Marketing Cloud January 2018 ·Reported By 1 ·Updated Today

Journey Builder - Wait Activity shows current day instead of configured day for Wait Period End Date

Marketing Cloud Journey Builder

Journey Builder Wait Activities using Wait Until a Specified Date option will improperly display the current day for the value of "Wait Period End Date". This occurs on any day after the date when the Wait Activity was configured. The originally configured value is used by the Wait Activity operationally,...

Fixed in version Marketing Cloud January 2018 ·Reported By 1 ·Updated Today

Marketing Cloud Refresh Mobile Filtered List Activity Not Displaying All Lists

Mobile , Marketing Cloud Automations , Marketing Cloud Journey Builder , Marketing Cloud Admin , Marketing Cloud API , Marketing Cloud Mobile

The Marketing Cloud refresh mobile filtered list activity currently has a limit of displaying 500 lists.

Fixed in version Marketing Cloud January 2018 ·Reported By 1 ·Updated Today

Dragging enough fields into a Decision Split will move the editor off screen

Marketing Cloud Journey Builder

When configuring a Decision Split in JB, if you add enough fields in your filter, the editor will move off screen and not let you progress further. There isn't an exact amount needed and varies with the size of the screen you are working with.

In Review ·Reported By 0 ·Updated Yesterday

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