Known Issues · Marketing Cloud Journey Builder
Marketing Cloud Connect Triggered Sends and Journey Builder Sends that opt to send tracking to Sales Cloud create triggered sends within Sales Cloud. The current logic to push the Individual Email Results (IERs) related to these triggered sends to Sales Cloud is not always accurate. This can cause IERs...
In Review ·Reported By 148 ·Updated Yesterday
When Journeys with email activities are activated in the Marketing Cloud that use your Salesforce Data, a corresponding Triggered Send is created in Salesforce. If your user's default Business Unit is different than that of the location of the Journey/Triggered Send, the Marketing Cloud Connect package...
In Review ·Reported By 19 ·Updated Today
The custom blackout window in Journey Builder's Send SMS Activity does not work.
No Fix ·Reported By 3 ·Updated Yesterday
When a Data Extension Entry Event Journey is configured with a schedule to inject on a previously configured automation, when clicking the schedule box from the Journey canvas a warning is given stating "The selected automation doesn't have an active schedule. To admit contacts to the journey, configure...
In Review ·Reported By 5 ·Updated 2 days ago
Journey Builder checks for unsubscribe links regardless of which send classification is used.
In Review ·Reported By 1 ·Updated 2 days ago
If a contact is evaluated as having met the goal while in a Wait Activity, they are placed in a queue to be exited from the Journey. When processing out of this queue, the criteria is evaluated a second time. If the contact data values have since changed to no longer meet criteria, the contact will fail...
In Review ·Reported By 0 ·Updated 2 days ago
When a Campaign Member Activity in a draft Journey is configured to Find and Update by looking up the Campaign Member ID on the entry source, a spinning wheel will appear intermittently and the activity will not load.
In Review ·Reported By 2 ·Updated 5 days ago
Platform Events Apex Jobs run before update transactions are complete, causing records to come into the journey data extension with incorrect (pre-update) values. This is because the apex job created by the platform events is running before the transaction that triggered it is completed and the updates...
In Review ·Reported By 38 ·Updated 8 days ago
When attempting to activate a Salesforce Data Journey utilizing a Salesforce object found in a version higher than version 34 of the API, the error below is displayed: UNKNOWN_EXCEPTION;SalesforceObID_FireJBTrigger (Action Call) - The element has an invalid reference to 'new_object.ID'.;;Flow Save...
In Review ·Reported By 2 ·Updated 8 days ago
The created date and modified date in the Journey Builder Email Activity 'View Email' is incorrect.
In Review ·Reported By 1 ·Updated 8 days ago
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