Known Issues · Marketing Cloud Journey Builder
Saving a journey after an audience event has been created and applied to said journey causes the schedule to be in the past. Because of this, the journey will not properly activate. The error on screen is "The entry source schedule begins in the past. Please remove your entry source and configure a new...
In Review ·Reported By 11 ·Updated Today
If a customer puts a Journey into Test Mode and then subsequently activates it, contacts may error out of the Journey for a period of time after activation.
In Review ·Reported By 6 ·Updated Yesterday
If you change a wait activity from a "wait by attribute" to duration type wait in an improper order, the duration will not function properly and contacts will move directly through the activity without waiting any amount time.
In Review ·Reported By 3 ·Updated 2 days ago
When attempting to create a Salesforce Data journey using Lead, Case, or Order objects and then selecting "Owner ID equals... (or "does not equal")" as the filter on "Define Event Rules" screen, regardless of whether the user's name or the User ID is typed in the field, no options will appear for se...
In Review ·Reported By 2 ·Updated 6 days ago
When sending through a Journey Builder Email Send Activity, it is possible for whole number values, e.g.: "100", to have ".0" appended when substituted into the content of the email. This issue will only occur for Decimal type Attributes. This issue will only occur for whole number values in the...
In Review ·Reported By 8 ·Updated 9 days ago
If your Salesforce Activities are not working within a Journey, it could be because the Journey Data (or Event Data) mapping within the SF activity is pointed to a different entry source. If an activity was once mapped to a different event and a new version carries these activities over with a new event,...
In Review ·Reported By 3 ·Updated 9 days ago
If a Journey with a SMS activity is put into Test Mode, any contacts that pass through the SMS Activity will be sent a live SMS Message.
In Review ·Reported By 2 ·Updated 13 days ago
The custom blackout window in Journey Builder's Send SMS Activity does not work.
In Review ·Reported By 1 ·Updated 14 days ago
There are some scenarios where counts do not appear for activities on the Journey Builder canvas due to the way that counts are rendered by the UI for activities other than the wait. This list includes, but is not limited to: -Random splits or decision splits with no wait activities before split -Consecutive...
In Review ·Reported By 0 ·Updated 14 days ago
If customers link their Data Stream Data Extensions in Attribute Groups other than the one they are in by default, any filters referencing those paths will product unexpected results.
In Review ·Reported By 1 ·Updated 15 days ago
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