Known Issues · Marketing Cloud Integrations

Editing a Salesforce event can cause old, running versions to have their filter criteria updated

Marketing Cloud Integrations , Marketing Cloud Journey Builder

Salesforce Data Events are able to be edited between versions of the same Journey. Editing the entry event, saving it, but NOT activating the new version can leave changes in an uncommitted state. If a different journey, using the same object as the event that has been edited but not activated, is subsequently...

In Review ·Reported By 8 ·Updated 2 days ago

JBInt Activities allowing activation of journey when event mapping doesn't reference currently active event

Marketing Cloud Integrations , Marketing Cloud Journey Builder

If a Journey uses a Data Extension Entry Source and is configured with a Salesforce Activity with mapping to Journey Data, replacing the entry event does not update the activity mapping. No error is generated to indicate that the activity is still referencing an entry event other than the one associated...

In Review ·Reported By 0 ·Updated 2 days ago

Duplicate IERs for converted leads

Marketing Cloud Integrations

Converted leads can show an Individual Email Result for both the lead and converted lead (contact) records.

In Review ·Reported By 6 ·Updated 6 days ago

Apostrophe in Content Builder Subject Line is replaced with escape characters (backslash) within the Marketing Cloud Connect Email Send page

Marketing Cloud Integrations , Marketing Cloud Sending

When using the Marketing Cloud Connect managed package to send an email out of Salesforce, you may encounter an issue where apostrophes in a Content Builder Email Subject line are updated during the email send steps to a backslash ( \ ).

In Review ·Reported By 1 ·Updated 6 days ago

Salesforce integrated Attribute Groups can now be deleted via API call and this should not be allowed.

Marketing Cloud Integrations , Marketing Cloud Journey Builder , Marketing Cloud API , Marketing Cloud Audience/Contacts

Currently, any Salesforce Attribute Group from Integration and Synchronizing can be deleted via API call or via UI and this should not be allowed.

In Review ·Reported By 5 ·Updated 13 days ago

Salesforce Triggered Send receiving Invalid Email for new contact/lead

Marketing Cloud Integrations , Marketing Cloud Sending

Customers using a combination of Marketing Cloud Connector and Salesforce Triggered Sends may see triggered sends fail for new contacts/leads created through a form, who have partial information synchronized to the synchronized data extension in Marketing Cloud including a null email address value.

In Review ·Reported By 1 ·Updated 19 days ago

'Contact ID is not null' filter automatically added on Journey entry event when using Campaign Member object and prevents Leads from injecting

Marketing Cloud Integrations , Marketing Cloud Journey Builder

When a Salesforce Data entry event is configured for a Journey using object Campaign Member, with 'Contacts and Leads' selected for who to inject into the Journey, if 'IsUpdated' is enabled in Entry Criteria, a filter to check if 'Contact ID Is Not Null' is populated by default. This prevents Campaign...

In Review ·Reported By 22 ·Updated 24 days ago

Filtered Data Extensions created from Synchronized data extensions fail when using 2 or more fields in filter

Marketing Cloud Integrations , Marketing Cloud Audience/Contacts

Filtered Data Extensions created from Synchronized data extensions fail when using 2 or more fields in the filter.

In Review ·Reported By 1 ·Updated 24 days ago

Missing Thumbnail Preview for Triggered Send IERs with MC Connect

Marketing Cloud Integrations

When you go to a triggered send and view the IER for a contact, the preview image of the email is broken.

In Review ·Reported By 44 ·Updated 25 days ago

The Sales Cloud Critical Update "Remove Instance Names From URLs for Visualforce, ..." will break Marketing Cloud Connect after reconnecting

Marketing Cloud Integrations

The Critical Update "Remove Instance Names From URLs for Visualforce, Community Builder, Site.com Studio, and Content Files" will cause a placeholder domain to be used instead of the standard et4ae5 domain or your custom domain. This will only impact you if you have cleared the configuration record associated...

In Review ·Reported By 7 ·Updated 25 days ago

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