Known Issues · Marketing Cloud Integrations
When a Salesforce Data entry event is configured for a Journey using object Campaign Member, with 'Contacts and Leads' selected for who to inject into the Journey, if 'IsUpdated' is enabled in Entry Criteria, a filter to check if 'Contact ID Is Not Null' is populated by default. This prevents Campaign...
In Review ·Reported By 13 ·Updated Yesterday
Salesforce Data Events are able to be edited between versions of the same Journey. Editing the entry event, saving it, but NOT activating the new version can leave changes in an uncommitted state. If a different journey, using the same object as the event that has been edited but not activated, is subsequently...
In Review ·Reported By 3 ·Updated Yesterday
The customer is trying to use the "Filter by member status" feature in Email Studio after adding a Salesforce Campaign via the drop down arrow and clicking "Add to Targeted". When they click "Select" after adding the audience nothing happens.
In Review ·Reported By 1 ·Updated Yesterday
In version 212.1, when selecting an email and report for a Send from Salesforce, the Email that was selected will be cleared when the report is subsequently selected.
In Review ·Reported By 5 ·Updated 4 days ago
Unable to do send throttles when sending to Salesforce data extensions post 212 release in classic content.
In Review ·Reported By 1 ·Updated 5 days ago
Customers may experience a condition in which their Salesforce Data Event will not fire if another process is updating the object that meets the condition to make the JB Process Builder trigger.
In Review ·Reported By 17 ·Updated 7 days ago
When you go to a triggered send and view the IER for a contact, the preview image of the email is broken.
In Review ·Reported By 40 ·Updated 11 days ago
Platform Events Apex Jobs run before update transactions are complete, causing records to come into the journey data extension with incorrect (pre-update) values. This is because the apex job created by the platform events is running before the transaction that triggered it is completed and the updates...
In Review ·Reported By 2 ·Updated 11 days ago
When viewing the Content Builder > My Emails folder of an integrated account in the CRM UI, the contents take longer to load than they should. This only occurs in accounts with high numbers of folders under the My Email folder, as the system calls to look up all subfolders while loading the initial...
In Review ·Reported By 10 ·Updated 13 days ago
Deep Links (Go To Marketing Cloud, New button to create MC Email, etc) will not function for some multi-org configurations. When clicked, the browser will not resolve to the expected Marketing Cloud account location, often displaying a DNS error. This is not expected to impact Orgs integrated with the...
In Review ·Reported By 4 ·Updated 13 days ago
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