Known Issues · Marketing Cloud Integrations

New!CampaignMember Object will error when attempt to deploy code from the SF Sandbox to the SF Production using an APEX trigger for the MC Connect

Marketing Cloud Integrations

A client calling the email field on the CampaignMember Object will receive the following error when attempting to deploy code from the SF Sandbox to the SF Production enviorment. Apex trigger <TriggerName> caused an unexpected exception, contact your administrator: <TriggerName>: execution of AfterInsert...

In Review ·Reported By 0 ·Updated Yesterday

Salesforce Data Events: OwnerID does not pre-populate users on certain objects

Marketing Cloud Integrations , Marketing Cloud Journey Builder

When attempting to create a Salesforce Data journey using Lead, Case, or Order objects and then selecting "Owner ID equals... (or "does not equal")" as the filter on "Define Event Rules" screen, regardless of whether the user's name or the User ID is typed in the field, no options will appear for se...

In Review ·Reported By 2 ·Updated 6 days ago

JB Salesforce Activities allow for activation of a Journey even if Event Data mapping doesn't correspond to the Event used in the version

Marketing Cloud Integrations , Marketing Cloud Journey Builder

If your Salesforce Activities are not working within a Journey, it could be because the Journey Data (or Event Data) mapping within the SF activity is pointed to a different entry source. If an activity was once mapped to a different event and a new version carries these activities over with a new event,...

In Review ·Reported By 3 ·Updated 9 days ago

Using an apostrophe in Marketing Cloud Connect A/B Test Sends will add a backslash

Marketing Cloud Integrations

When including an apostrophe in the subject line of an A/B Test, it renders fine within the Marketing Cloud properties of the email. Using the Salesforce Integration A/B Test functionality, this shows as \' instead of just '.

In Review ·Reported By 2 ·Updated 15 days ago

Paused entities display the original entity creator as the "modified by" user.

Marketing Cloud Integrations , Marketing Cloud Audience/Contacts

If User A configures a synchronized object and User B subsequently pauses the sync, it will display User A as the user who paused the synced entity.

In Review ·Reported By 0 ·Updated 15 days ago

Missing Thumbnail Preview for Triggered Send IERs with MC Connect

Marketing Cloud Integrations

When you go to a triggered send and view the IER for a contact, the preview image of the email is broken.

In Review ·Reported By 28 ·Updated 16 days ago

Multiple issues for Guided Send using email created with Classic Content editor targeting Salesforce Data Extension

Marketing Cloud Integrations

The following problematic behaviors may occur when sending to a Salesforce Data Extension using a Guided Send configured with an email built in the Classic Content Editor: -No tracking data will populate into the Sales Cloud, both automatically or using "Request Tracking Immediately" -The Send...

In Review ·Reported By 3 ·Updated 16 days ago

Journey Builder Salesforce Integration Events will not always fire if another Process Builder finishes later in the same transaction

Marketing Cloud Integrations , Marketing Cloud Journey Builder

Customers may experience a condition in which their Salesforce Data Event will not fire if another process is updating the object that meets the condition to make the JB Process Builder trigger.

In Review ·Reported By 6 ·Updated 24 days ago

Leads converted by an apex class will show as leads instead of contacts in Individual Email Results

Marketing Cloud Integrations

Leads converted by an apex class will show as leads instead of contacts in Individual Email Results

In Review ·Reported By 3 ·Updated 29 days ago

Content Builder emails are not supported with MSCRM Online or On-Prem instances

Marketing Cloud Integrations

Any emails created within Content Builder in the Marketing Cloud are not accessible to users isolated to the MSCRM instance.

In Review ·Reported By 0 ·Updated 2017-11-13

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