Salesforce Known Issues

Known Issues · Marketing Cloud Email Studio

Marketing Cloud Connect Individual Email Results (IER's) not working when sends are initiated from the Marketing Cloud

Marketing Cloud Email Studio , Marketing Cloud Integrations , Marketing Cloud Journey Builder

Marketing Cloud Connect Individual Email Results (IER's) not working when sends are initiated from the Marketing Cloud, and the System User is not integrated. The subscribe for tracking call is expecting the System user to have a completed integration as a user as well as a system user (which is...

In Review ·Reported By 25 ·Updated Today

Mixed Content Error Message on Email Overview Page

Marketing Cloud Email Studio

In an account that does not have secure image URLs enabled, when accessing recent Content Builder emails on the Overview page, a mixed content warning message is displayed.

In Review ·Reported By 0 ·Updated 3 days ago

Marketing Cloud Content Builder out of the box templates are not responsive in the Outlook app using iOS 11+

Marketing Cloud Email Studio , Marketing Cloud Admin

Marketing Cloud Content Builder out of the box templates are not responsive in the Outlook app using iOS 11+

In Review ·Reported By 35 ·Updated 4 days ago

Exporting a data extension in UI for Browser Download intermittently yields an empty/partial file.

Marketing Cloud Email Studio

Exporting a data extension through the UI and selecting 'Browser download' as the Delivery location is intermittently producing a blank 0kb file or partial file

In Review ·Reported By 12 ·Updated 4 days ago

Unable to locate subscriber on Auto-Suppression List

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Audience/Contacts , Marketing Cloud Sending

When searching for subscribers on an Auto-Suppression list with more than 200 subscribers, if the subscriber being searched for is not in the first 200 subscribers the search will not return any results making it so that the subscriber cannot be removed via the UI.

In Review ·Reported By 11 ·Updated 4 days ago

Text not displaying correctly in Email Studio Data Extension creation wizard when user Culture Code set to certain values.

Marketing Cloud Email Studio

Text not displaying correctly in Email Studio Data Extension creation wizard when user Culture Code set to certain values. You may see value such as 'CARB_SUBS_EXP_STANDARD_DATA_EXTENSIONCARB_SUBS_EXP_STANDARD_A_STANDARD_DATA_EXTENSION' instead of "Standard Data Extension".

In Review ·Reported By 1 ·Updated 5 days ago

Filtered Data Extensions are not loading in Shared Data Extensions Folder when opened from another business unit

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

Unable to see and load filters on a shared filtered data extension when trying to open filtered data extension from different business unit than what it was created in.

In Review ·Reported By 9 ·Updated 7 days ago

Error message displays when creating new user under Business Unit account

Marketing Cloud Email Studio , Marketing Cloud Integrations

When attempting to create a user in a child business unit the message "Invalid @MemberID. It should be of type Enterprise_2 if business unit user is to be created" is displayed.

In Review ·Reported By 0 ·Updated 7 days ago

Data Filters | Grid timezone always displays CST

Marketing Cloud Email Studio

When creating a Data Filter, the UI always displays CST regardless of user time zone in the Grid View when first navigating into a Data Filter folder.

In Review ·Reported By 0 ·Updated 12 days ago

Import errors based on restricted values and max length

Marketing Cloud Email Studio

InvalidRestrictedFieldValue error preventing successful import of csv containing a non-default restricted value that is longer than 50 characters.

In Review ·Reported By 0 ·Updated 12 days ago

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