Known Issues · Marketing Cloud Email Studio

Dynamic Content using “Exists in whole word” does not work

Marketing Cloud Email Studio

When creating Dynamic Content in Content Builder, using “Exist in whole word” causes the Send Preview to fail, and the email cannot be sent.

In Review ·Reported By 3 ·Updated 4 days ago

Unable to modify Data Retention policies on existing data extensions in Contact Builder

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

The 'Data Retention Policy' section of the Manage Policies modal was temporarily removed from existing Data Extensions in the Contact Builder application with the 215 Release as a preventative measure related to several potential concerns.

In Review ·Reported By 6 ·Updated 5 days ago

Boolean field value not displayed correctly when being edited by user profile with German/Spanish/Italian culture code.

Marketing Cloud Email Studio , Marketing Cloud Admin

The problem relates to the display of Boolean fields when editing data extension records In Contact Builder > Data Extension management. If the stored value of a boolean field in a DE record is 'True', then for users with a culture code of German, Spanish or Italian the value is displayed as 'False'...

In Review ·Reported By 2 ·Updated 6 days ago

Copied Data Extension - Data Retention Policy - RetainUntil Date is not updated from the source DE

Marketing Cloud Email Studio

Copied Data Extension - Data Retention Policy - RetainUntil Date is not updated from the source DE

In Review ·Reported By 4 ·Updated 7 days ago

Email subject lines containing the string "date:" will cause a duplicate date entry in the email header.

Marketing Cloud Email Studio , Marketing Cloud Journey Builder

Email subject lines containing the string "date:" will cause a duplicate date entry in the email header. This duplicate may causes messages to bounce.

In Review ·Reported By 0 ·Updated 7 days ago

Guide Template Language does not resolve when placed in Content Builder template-based email

Marketing Cloud Email Studio , Marketing Cloud Sending

When doing a subscriber preview of a template-based email with Guide Template Language code in a HTML block, the Guide Template Language code fails to resolve and an error message shows on the UI e.g. "The data source referenced by a Guide Section tag was not found. ClientID: XXXXXXX JobID: 0 SlotID:...

In Review ·Reported By 1 ·Updated 10 days ago

Some Data Filters not loading when creating a Filtered Data Extension

Marketing Cloud Email Studio

When creating filtered data extensions, all the filters located in sub-folders may not be accessible, due to a high number of filters as well as the complexity and high number of relationships in the Contact Model.

In Review ·Reported By 5 ·Updated 11 days ago

Data Extension browser download will not work when using Internet Explorer 11

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

Performing data extension browser download using Internet Explorer 11 will not work.

In Review ·Reported By 2 ·Updated 11 days ago

Unable to update template for template-based email

Marketing Cloud Email Studio , Marketing Cloud Admin

If a template-based email is created with a TemplateID of 0, the UI will err when attempting to update the template associated to the email.

In Review ·Reported By 4 ·Updated 12 days ago

Marketing Cloud - If list and DE both selected for exclusion in sends, then only DE is visible on Confirm Send Page of Guided Send Wizard

Marketing Cloud Email Studio , Marketing Cloud Sending

In the Guided Send Wizard in Classic Content, if a list and a Data Extension are both selected for exclusion, then only the DE is visible on the 'Confirm Send' Page.

Fixed in version Marketing Cloud October Release Patch 4 ·Reported By 0 ·Updated 13 days ago

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