Salesforce Known Issues

Known Issues · Marketing Cloud Email Studio

iImage dimensions are changed involving 'scale to fit' but are not retained by the editor

Marketing Cloud Email Studio

Images with Scale to Fit checked and the aspect ratio locked do not retain the new height if the width is changed. Issue also occurs when replacing the image with itself.

In Review ·Reported By 16 ·Updated Yesterday

Unable to modify Data Retention policies on existing data extensions in Contact Builder

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

The 'Data Retention Policy' section of the Manage Policies modal was temporarily removed from existing Data Extensions in the Contact Builder application with the 215 Release as a preventative measure related to several potential concerns.

Fixed ·Reported By 16 ·Updated 3 days ago

Dynamic Content Block displays "Content no longer exists in Content Builder" when more than 25 rules are used

Marketing Cloud Email Studio

When viewing a Dynamic Content Block in an email in Content Builder, if the Dynamic Content Block contains more than 25 rules some Content Blocks will display as "Content no longer exists in Content Builder." When previewing or sending the content will display as expected.

In Review ·Reported By 10 ·Updated 3 days ago

Within Content Builder selecting the name column to order by does not work

Marketing Cloud Email Studio

When selecting the name column within Content Builder to ordered by asc/desc and the sort of the column is not reordering

In Review ·Reported By 0 ·Updated 7 days ago

Data extensions beyond 2 levels of relationship to the source DE are not available to use within data filters

Marketing Cloud Email Studio

When creating a Data Filter, the filter will include any Data Relationship touching the source Data Extension, and any Data Relationship touching the Data Extension connected by the source DE Data Relationships, but no further. Any Data Relationships beyond that will be ignored and any fields in the...

In Review ·Reported By 4 ·Updated 8 days ago

Email failing validation when Profile Center link is contained in Dynamic Block

Marketing Cloud Email Studio

When creating a new email, or editing an existing email, it is possible for the email to begin failing validation due to a missing Profile Center link when the link is contained in a dynamic content block.

No Fix ·Reported By 1 ·Updated 10 days ago

Unable to update subscriber status with import

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

When importing subscribers into an Enterprise 2.0 top level account with a status column set to 'Active' the subscribers continue to show as 'Unsubscribed' and cannot be sent an email from the top level account.

In Review ·Reported By 3 ·Updated 14 days ago

Filtered Data Extension - filter criteria intermittently displaying some fields as {Deleted Attribute}

Marketing Cloud Email Studio

In certain accounts, when opening a Data Extension built from a Data Filter, if it uses fields from a Data Relationship for Filter Criteria, sometimes the Fields do not display, and [Deleted Attribute] appears instead.

In Review ·Reported By 4 ·Updated 15 days ago

Define Properties view displays Default Content instead of ContentBlockByID Ampscript function when default is changed

Marketing Cloud Email Studio

When previewing a dynamic content block from the Define Properties view in Content Builder the preview is supposed to render the ContentBlockByID Ampscript function. If the default content block is replaced with new content and the Done button is not clicked, the Define Properties view will display the...

In Review ·Reported By 0 ·Updated 16 days ago

Import File Activities do not load if Audience Builder Audiences have Name and Segment combinations greater than 128 characters

Marketing Cloud Automations , Marketing Cloud Email Studio

In Automation Studio > Activities, 'Import File' will not load and will continue to spin if the account contains any Audiences (under Audience Builder) that have a Name and Segment combination of more than 128 characters.

In Review ·Reported By 0 ·Updated 17 days ago

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