Salesforce Known Issues

Known Issues · Marketing Cloud Email Studio

Forward to a Friend Clicks are Recorded Under Forwards but not Clicks

Marketing Cloud Email Studio , Marketing Cloud Reporting

When clicking on the FTAF link in an email it records a Forward but not a Click.

In Review ·Reported By 4 ·Updated 3 days ago

Cannot Access Marketing Cloud Content Builder Emails that Contain an A/B Testing block in A/B Testing Application

Marketing Cloud Email Studio , Marketing Cloud Admin

Marketing Cloud Content Builder emails with A/B Testing blocks are not available in the A/B Testing application.

In Review ·Reported By 0 ·Updated 3 days ago

Filtered Data Extension - filter criteria intermittently displaying some fields as {Deleted Attribute}

Marketing Cloud Email Studio

In certain accounts, when opening a Data Extension built from a Data Filter, if it uses fields from a Data Relationship for Filter Criteria, sometimes the Fields do not display, and [Deleted Attribute] appears instead.

In Review ·Reported By 8 ·Updated 5 days ago

Discover Report Email Report Results Email not Delivered

Marketing Cloud Email Studio , Marketing Cloud Reporting

Intermittently attempting to email report results does not result in an email being delivered to the desired inbox from Discover. This happens for standard reports and is not specific to one report type.

In Review ·Reported By 1 ·Updated 5 days ago

Contact Builder | Data Extensions | The "Edit Record" feature for data extensions within Contact Builder causing a record to be added instead of edite

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

The "Edit Record" feature for data extensions within Contact Builder will cause a record to be added instead of edited if there is a date field in the DE and is also a primary key.

In Review ·Reported By 1 ·Updated 5 days ago

conversion.csv file LinkAlias and ConversionData field obtained from tracking extract will be garbled if data is multi-byte characters

Marketing Cloud Email Studio

conversion.csv file LinkAlias and ConversionData field obtained from tracking extract will be garbled if data is multi-byte characters See following help document for details on tracking extract. https://help.salesforce.com/articleView?id=mc_as_tracking_extract.htm

In Review ·Reported By 1 ·Updated 7 days ago

SSJS function Tracking.TotalByInterval.Retrieve() does not work in business units

Marketing Cloud Email Studio

The SSJS function Tracking.TotalByInterval.Retrieve() only returns results at the enterprise level. Using this function at the business unit level will return 0 results.

No Fix ·Reported By 1 ·Updated 10 days ago

Dynamic Content Block displays "Content no longer exists in Content Builder" when more than 25 rules are used

Marketing Cloud Email Studio

When viewing a Dynamic Content Block in an email in Content Builder, if the Dynamic Content Block contains more than 25 rules some Content Blocks will display as "Content no longer exists in Content Builder." When previewing or sending the content will display as expected.

In Review ·Reported By 15 ·Updated 12 days ago

Import from desktop fails when importing more than 500 records into a list in an older account using Full Name attribute

Marketing Cloud Email Studio

In older accounts using the Full Name profile attribute, if this value is populated, and importing more than 500 subscribers from the desktop, this can fail in certain accounts with a generic error.

In Review ·Reported By 1 ·Updated 12 days ago

Set Member Filter Status not displaying correctly in Chrome

Marketing Cloud Email Studio , Marketing Cloud Integrations , Marketing Cloud Sending

When sending via the Salesforce integration, the "set member status filter" window displays a box with zero options. This UI display bug occurs within the send process in Salesforce and the user-initiated send process in the ExactTarget app, and affects Chrome browser only.

In Review ·Reported By 1 ·Updated 12 days ago

1 to 10 of 183 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.