Known Issues · Marketing Cloud Email Studio

Outlook applies single-side border to all sides of content

Marketing Cloud Email Studio , Marketing Cloud Sending

When content has been added with a single-sided border, Outlook will apply the border to all sides of the content area.

In Review ·Reported By 8 ·Updated Yesterday

[UI] Email Studio | AudienceSelector | error when filtering by member status for Salesforce Campaigns

Marketing Cloud Email Studio , Marketing Cloud Integrations , Marketing Cloud Sending

The customer is trying to use the "Filter by member status" feature in Email Studio after adding a Salesforce Campaign via the drop down arrow and clicking "Add to Targeted". When they click "Select" after adding the audience nothing happens.

In Review ·Reported By 1 ·Updated Yesterday

OYB Accounts are not able to open and load a list that has a welcome email

Marketing Cloud Email Studio

Client's are unable to access lists that are associated to Welcome Emails directly in On Your Behalf (OYB) accounts.

In Review ·Reported By 0 ·Updated Yesterday

Journey Builder Email Send Summary By Day | Failing to run | Version | able to select All and Running & Finished

Marketing Cloud Email Studio , Marketing Cloud Reporting

When attempting to schedule a Journey Builder Email Send Summary By Day report you are able to select both ALL and Running & Finished simultaneously in the Version(s) option. This causes all reports that are ran with this option selected to fail.

In Review ·Reported By 0 ·Updated 4 days ago

Multiple clicks from a subscriber in a job can be marked incorrectly as unique

Marketing Cloud Email Studio , Marketing Cloud Reporting

In certain circumstances, multiple clicks by the same subscriber on multiple links in an email will all be counted under the 'unique' click count, and not just the first link clicked, as expected. This happens most often when the clicks show up very close together in time.

In Review ·Reported By 37 ·Updated 5 days ago

Double quotes, ampersands, and other special characters in a link title or alias are being converted to HTML Entities

Marketing Cloud Email Studio

Using double quotes and other certain characters inside of a link alias or title may cause the quotes to be converted to their HTML entity (ex: "). This can also occur with ampersands (&).

In Review ·Reported By 2 ·Updated 5 days ago

Unable to select throttle send when sending to Salesforce data extension

Marketing Cloud Email Studio , Marketing Cloud Integrations

Unable to do send throttles when sending to Salesforce data extensions post 212 release in classic content.

In Review ·Reported By 1 ·Updated 5 days ago

Import Results File contains references to information that is not actionable

Marketing Cloud Email Studio

In some situations when an import has been completed, regardless of whether or not it has validation errors, we will send out a notification email that contains text that is not actionable. Below is an example of what this would look like: 0 0 Warning Warning: Import aborted while processing Batch...

In Review ·Reported By 3 ·Updated 7 days ago

Text and Free Form blocks converting <br> to &nbsp;

Marketing Cloud Email Studio

When creating a text or Free form block in some cases <br> is converted to &nbsp;

No Fix ·Reported By 2 ·Updated 7 days ago

Content Builder | Default Outlook-specific font color is incorrect in Empty templates

Marketing Cloud Email Studio

In the MSO-specific HTML in Empty templates, the font color is defaulted to #808080. It should be set to #000000

In Review ·Reported By 1 ·Updated 7 days ago

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