Known Issues · Marketing Cloud Automations

Unable to specify specific folder when creating Automation via API

Marketing Cloud Automations , Marketing Cloud API

Automation created using API will be created under 'My Automation' regardless of what is being specified in CategoryID.

In Review ·Reported By 4 ·Updated 14 days ago

Email Activities fail to load in Automation Studio if an account has no Content Builder Emails

Marketing Cloud Automations

When going to an automation and clicking to edit an existing email activity a user will see the following errors if they have no Content Builder emails within an account: "You must select a message before proceeding" "The email originally saved with this send definition could not be loaded. Please...

In Review ·Reported By 0 ·Updated 24 days ago

Query Activities point at incorrect DE when a Shared DE has the same External Key as a BU DE

Marketing Cloud Automations

When 'CustomerKey' value of of Shared Data Extension (Enterprise Level) matches with 'CustomerKey' in any Business Unit's Data Extension, and when the BU's is used as Target Data Extension for a query activity, Queries gets parsed incorrectly to point to either Enterprise level or Member level randomly...

In Review ·Reported By 0 ·Updated 28 days ago

Import Activity sourcing External type File Transfer Location may fail when using Run Once

Marketing Cloud Automations

In the Automation Studio Application's Activities view, it is possible to execute an Import Activity outside of an Automation using the "Run Once" button within the Activity. For some Import Activities using an External type File transfer Location (FTP, SFTP, FTPS), this procedure will not result...

In Review ·Reported By 1 ·Updated 30 days ago

Marketing Cloud Triggered Automations Skip and/or Stop when Multiple Files are Dropped at Same Time

Marketing Cloud Automations , Marketing Cloud Admin

Marketing Cloud File Drop Triggered Automations will skip and/or stop when multiple files are dropped at the same time in an Enhanced FTP location used by an Automation.

In Review ·Reported By 0 ·Updated 2017-11-01

Replacing Query activity with the same Query activity in step 1 of workflow canvas results in blank Step 1.

Marketing Cloud Automations

Replacing Query activity with the same Query activity in step 1 of workflow canvas results in blank Step 1. SQL Query activity is getting moved to Next step(ie Step 2) and Step 1 of the workflow canvas is getting blank. Running this automation getting stuck in Initialized step

Fixed in version Marketing Cloud October 2017 ·Reported By 3 ·Updated 2017-10-30

Query Activity validation issues when any text contains "sp_"

Marketing Cloud Automations

When trying to save or validate a query activity in Automation Studio, with any text that contains "sp_", the text validator with throw validation errors on the client side stating this is a system reserved text. The issue in this particular case impacts all Orgs using the Not-Profit Success Package...

Fixed in version Marketing Cloud October 2017 ·Reported By 3 ·Updated 2017-10-30

Older query activities targeting Data Extensions created prior to 2016 with external keys longer than 36 characters failing

Marketing Cloud Automations

Query activities that were created prior to 2016 targeting Data Extensions with external keys longer than 36 characters failing since the 2017 October release.

In Review ·Reported By 0 ·Updated 2017-10-30

Publish Audience Activities Time Out Intermittently

Marketing Cloud Automations , Marketing Cloud Audience/Contacts

Publish Audience Activities can time out. This usually times out within 1-2 minutes of the activity starting. This is due to outdated code that is being updated in a future release.

In Review ·Reported By 5 ·Updated 2017-10-06

Data Extension Export from Contact Builder

Marketing Cloud Automations

Contact Builder provides the option to select the Enhanced FTP or a File Location, however the export does not respect the location and will always place the file in the Export directory of the Enhanced FTP.

No Fix ·Reported By 1 ·Updated 2017-10-03

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