Known Issues · Marketing Cloud Automations

The first scheduled email send in an automation does not show in the Calendar

Marketing Cloud Automations

When setting up an Automation that has an email send activity, if a yearly/monthly recurrence is utilized the initial start date/email send associated with it is not shown on the Marketing Cloud Calendar.

In Review ·Reported By 0 ·Updated Yesterday

Apostrophe in name of automation email activity throws incorrect validation error message

Marketing Cloud Automations

When an email activity name contains an odd number of apostrophes, the UI throws an error stating the "send activity already exists".

In Review ·Reported By 0 ·Updated Yesterday

Automation schedule settings change after save with specific combination of timezones and start times on yearly repeat

Marketing Cloud Automations

When scheduling an automation on yearly repeat, specific combinations of timezone and start times will cause the schedule to change after the automation is saved. This results in a different schedule settings than was intended. Video attached.

In Review ·Reported By 0 ·Updated 8 days ago

Data Garbled when importing a Shift-JIS file even if file encoding type is "Japanese - Shift-JIS"

Marketing Cloud Automations

When using an import activity that was created or edit via 'Automation Studio' > 'Activities', importing a Shift-JIS file will result in garbled data even if file encoding type is set as "Japanese - Shift-JIS". Using an import definition that was previously created from 'Email Studio' > 'Interaction'...

Fixed ·Reported By 6 ·Updated 26 days ago

Automation Studio Timeouts caused by intermittent network issues

Marketing Cloud Automations

Some Automation Studio executions may experience intermittent network connection issues resulting in disconnections. This relates to a specific set of errors that can only be found by raising a support case to confirm if this issue affects you.

In Review ·Reported By 0 ·Updated 26 days ago

Setting an automation to run one time on a schedule may pick up 'advanced run once' settings

Marketing Cloud Automations , Marketing Cloud Email Studio

Intermittently, when setting an Automation to run on a schedule for a single execution in the future, the Automation can pick up the 'Advanced Run Once' options, and skip steps in the Automation that had previously been requested to skip

In Review ·Reported By 2 ·Updated 2018-04-18

Import Activity | Fields that are unmapped always prompt "all required fields in the data extension must have a mapping in your file"

Marketing Cloud Automations , Marketing Cloud Email Studio

Ordinal fields that are unmapped always prompt "all required fields in the data extension must have a mapping in your file" regardless of whether or not they are required fields or not.

In Review ·Reported By 1 ·Updated 2018-04-05

Journey Builder Automation - Schedule End Date showing incorrect value

Marketing Cloud Automations , Marketing Cloud Journey Builder , Marketing Cloud Admin

Creating a recurring schedule on an automation for a data extension entry in Journey Builder may result in an incorrect or changing End Date in the UI Canvas details.

In Review ·Reported By 2 ·Updated 2018-03-27

Unable to edit existing tracking extract that was created in legacy Interactions

Marketing Cloud Automations

Unable to modify the tracking extract created with legacy interactions.

In Review ·Reported By 0 ·Updated 2018-03-15

Automations created via SOAP API Do Not Allow for Modification of Email Send Activities Within Flow

Marketing Cloud API/ Dev , Marketing Cloud Automations

When using SOAP API to create an automation using a previously defined 'Send Email' Activity, the Email Send activity is not able to be modified readily within the Automation view. However, running the automation will allow sending of the appropriate details as expected.

Fixed in version Marketing Cloud January 2018 ·Reported By 9 ·Updated 2018-02-23

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