Known Issues · Marketing Cloud Automations
When attempting to use the run once option for automations, in some situations, failures are noted and the one off attempt will not start. In rare cases this may not be relegated to multiple simultaneous execution attempts and may always occur even if someone waits to reschedule.
Fixed in version Marketing Cloud Release August 2019 ·Reported By 44 ·Updated 2 days ago
When a server which is handling the import is deactivated, the import jobs that are picked up by a new import server cannot be resumed. This only occurs when the task is released from the import server or the service is killed due to the maintenance.
In Review ·Reported By 0 ·Updated Today
Unable to modify the tracking extract created with legacy interactions.
Fixed in version Marketing Cloud Release August 2019 ·Reported By 0 ·Updated 2 days ago
When 'CustomerKey' value of of Shared Data Extension (Enterprise Level) matches with 'CustomerKey' in any Business Unit's Data Extension, and when the BU's is used as Target Data Extension for a query activity, Queries gets parsed incorrectly to point to either Enterprise level or Member level randomly...
Fixed in version Marketing Cloud June 2019 Release ·Reported By 1 ·Updated 8 days ago
When retrieving the times for the calendar the first event (stored as the next recurrence) is correct but each event after is displayed using incorrect information. We believe this to be related to timezones where the account timezone is positive to UTC (such as +5:30). When the automation runs, this...
In Review ·Reported By 1 ·Updated 2019-07-10
When using a Data Extension that contains 'sp unsubscribe' the following syntax error will be produced: Query Validation error : "An error occurred while checking the query syntax. Errors: 'sp_unsubscribe' is a reserved word and may not appear in your query."
In Review ·Reported By 5 ·Updated 2019-05-31
Some Automation Studio executions may experience intermittent network connection issues resulting in disconnections. This relates to a specific set of errors that can only be found by raising a support case to confirm if this issue affects you.
In Review ·Reported By 3 ·Updated 2019-05-31
In Automation Studio > Activities, 'Import File' will not load and will continue to spin if the account contains any Audiences (under Audience Builder) that have a Name and Segment combination of more than 128 characters.
In Review ·Reported By 0 ·Updated 2019-05-31
Intermittently, when setting an Automation to run on a schedule for a single execution in the future, the Automation can pick up the 'Advanced Run Once' options, and skip steps in the Automation that had previously been requested to skip
In Review ·Reported By 3 ·Updated 2019-05-30
In Automation Studio, If you defined Salesforce Email Send activity (1st step) and SQL activity (2nd step), which have the same Salesforce Data Extension(SF DE) as a target, are placed in a row, and SQL overwrites this SF DE on 2nd step, the SQL activity overrides the Target DE and send happens to new...
In Review ·Reported By 1 ·Updated 2018-06-26
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