Known Issues · Marketing Cloud Audience/Contacts

Journey Builder filters based on Lead_Salesforce IsConverted field not working as expected

Marketing Cloud Journey Builder , Marketing Cloud Audience/Contacts

Creating a filter, such as a decision split, looking at the Lead_Salesforce IsConverted field will not work as intended when Leads are injected and converted prior to reaching the decision split. Even if they are converted, they will go down the False path.

In Review ·Reported By 5 ·Updated 4 days ago

Error Generated when Adding record in a Shared DE from a Business unit via the "Add Record" Button

Marketing Cloud Audience/Contacts

When inside of Contact Builder of a BU, and trying to add a single record to a shared Data Extension via the Add Record button, an error is produced. Expected results would be that the record is added successfully, but actual results are simply an error stating: "Review your data and ensure...

In Review ·Reported By 26 ·Updated 5 days ago

Journey Builder Attribute to Attribute Comparison Allows for Is Null and Is Not Null Operators

Marketing Cloud Journey Builder , Marketing Cloud Audience/Contacts

Journey Builder Attribute to Attribute Comparison allows for Is Null and Is Not Null operators to be selected when configuring a filter. The Is Null and Is Not Null operators should not be available to select.

In Review ·Reported By 4 ·Updated 8 days ago

Contact Builder | Import Definition | Import History unavailable for imports source off of Salesforce reports/leads/contacts objects

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

Import definitions based off of Salesforce Objects will not load their "history" within the Contact Builder > Import > History section.

In Review ·Reported By 2 ·Updated 11 days ago

Able to bypass Contact Builder validation errors by clicking save a second time

Marketing Cloud Audience/Contacts

You can create relationships that already exist by clicking "save" twice. The problematic side effect of this is that the same object gets linked to itself multiple times and cannot be unlinked.

In Review ·Reported By 0 ·Updated 12 days ago

Contacts Delete Settings will not retain 0 days

Marketing Cloud Audience/Contacts

When selecting 0 days in Contacts Delete Settings, you will notice it is reverted back to 30 days. This is a UI bug only. The suppression state will be set to 0 on the database. Contacts delete will initiate the delete process as soon as it is submitted.

In Review ·Reported By 6 ·Updated 13 days ago

Attribute to Attribute comparison is incorrectly evaluating all contacts down the wrong path

Marketing Cloud Journey Builder , Marketing Cloud Audience/Contacts

Attribute to Attribute Comparison fails to evaluate properly when comparing fields from a data extension with more than one link from the root object in Contact Builder. An example of this would look like: Contactkey > DataExtension1 > DataExtension2 and using DataExtension2 for Attribute to Attribute...

In Review ·Reported By 4 ·Updated 13 days ago

Mobile Lists cannot be edited after initial creation if the same attribute is used more than once and linked two deep in Contact Builder

Marketing Cloud Audience/Contacts , Marketing Cloud Mobile

Mobile Lists cannot have filters that use the same attribute more than once and the attribute comes from a Data Extension (DE) linked more than one layer deep in the Contact Model. An example would be using an attribute from ZipCodes (DE) where ZipCodes is linked as below. Attribute Group > Purchases...

In Review ·Reported By 1 ·Updated 21 days ago

Salesforce integrated Attribute Groups can now be deleted via API call and this should not be allowed.

Marketing Cloud Integrations , Marketing Cloud Journey Builder , Marketing Cloud API , Marketing Cloud Audience/Contacts

Currently, any Salesforce Attribute Group from Integration and Synchronizing can be deleted via API call or via UI and this should not be allowed.

In Review ·Reported By 6 ·Updated 28 days ago

For a MobilePush message that is sent to a data extension, Audience lists (Target List, Exclusion List) do not populate with the data extension name.

Messaging , Marketing Cloud Audience/Contacts , Marketing Cloud Mobile

1. After sending a MobilePush message to a data extension and reviewing that message in the UI, the DE name does not appear in the Target List audience field, instead, it's replaced by "--". 2. When drafting a MobilePush message for sending to a DE, if there's a need to edit the draft message, the...

In Review ·Reported By 1 ·Updated 28 days ago

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