Known Issues · Marketing Cloud Audience/Contacts

Unable to update subscriber status with import

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

When importing subscribers into an Enterprise 2.0 top level account with a status column set to 'Active' the subscribers continue to show as 'Unsubscribed' and cannot be sent an email from the top level account.

In Review ·Reported By 3 ·Updated Yesterday

Data Extension browser download will not work when using Internet Explorer 11

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

Performing data extension browser download using Internet Explorer 11 will not work.

In Review ·Reported By 3 ·Updated 2 days ago

Modified date in All Contacts is inaccurate

Marketing Cloud Audience/Contacts

All Contacts within Contact Builder has a modified date for each record. This value is not currently accurate and can appear to be in the future.

In Review ·Reported By 0 ·Updated 2 days ago

Edit Record functionality in Contact Builder Data Extensions overwrites NULL values with empty string

Marketing Cloud Audience/Contacts

When editing a record in Data Extensions within Contact Builder, if the record has any NULL values in any field these will be turned into empty strings when saved, even if the field in question is not edited.

In Review ·Reported By 0 ·Updated 2 days ago

Sales Cloud Canvas Activities use shortest path available when using Contact Data

Marketing Cloud Integrations , Marketing Cloud Journey Builder , Marketing Cloud Audience/Contacts

Sales Cloud Activities will currently use the shortest available path to an object within Contact Builder. If you have a Data Extension linked twice through two different sets of objects, it will always default to the shortest path. If there are multiple shortest paths, one will be arbitrarily chosen...

In Review ·Reported By 1 ·Updated 13 days ago

Contact Data Portability Report is not populated with data in the User Interface

Marketing Cloud Audience/Contacts , Marketing Cloud Reporting

When running the Contact Data Portability Report, the User Interface does not populate the data.

In Review ·Reported By 3 ·Updated 15 days ago

Contacts Delete Settings will not retain 0 days

Marketing Cloud Audience/Contacts

When selecting 0 days in Contacts Delete Settings, you will notice it is reverted back to 30 days. This is a UI bug only. The suppression state will be set to 0 on the database. Contacts delete will initiate the delete process as soon as it is submitted.

Fixed in version 219 ·Reported By 17 ·Updated 27 days ago

Updated Filter Criteria of Filtered List occasionally is not saved correctly

Marketing Cloud Audience/Contacts

When saving Filtered List Criteria, the updated Filter Criteria occasionally is not saved correctly. This is a very rare issue. * We plan to add safeguards should be added to prevent this from occurring.

Fixed in version 219 ·Reported By 2 ·Updated 27 days ago

Data Extension details view uses incorrect timezone for the Created Date and the Modified Date.

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

Data Extension details view uses incorrect timezone for the Created Date and the Modified Date.

In Review ·Reported By 1 ·Updated 27 days ago

Contact Builder | Data Extensions | The "Edit Record" feature for data extensions within Contact Builder causing a record to be added instead of edite

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

The "Edit Record" feature for data extensions within Contact Builder will cause a record to be added instead of edited if there is a date field in the DE and is also a primary key.

In Review ·Reported By 1 ·Updated 2019-05-15

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