Salesforce Known Issues

Known Issues · Marketing Cloud Audience/Contacts

Cannot save/publish owned audiences without Audience Builder Admin or Read Contact Data permission

Marketing Cloud Audience/Contacts

In order to save or publish an audience in audience builder, the user must either have the Admin permission checked in the AB General Permissions, OR Salesforce Marketing Cloud > Contacts > Read Contact Data set to allowed. If these are both set to denied, "An error occurred saving the Audience.null"...

No Fix ·Reported By 0 ·Updated 3 days ago

Attempting to modify the External Key of a data extension in Contact Builder does not save

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

Data Extensions are accessible in Contact Builder and Email Studio. If you attempt to modify the external key of an existing Data Extension in Contact Builder, any changes do not save. These may appear to have changed at first, but upon refreshing, it's still the original external key.

In Review ·Reported By 2 ·Updated 7 days ago

Filtered Data Extensions created from Synchronized data extensions fail when using 2 or more fields in filter

Marketing Cloud Integrations , Marketing Cloud Audience/Contacts

Filtered Data Extensions created from Synchronized data extensions fail when using 2 or more fields in the filter.

In Review ·Reported By 19 ·Updated 11 days ago

Contact Attributes windows do not load Contact information

Marketing Cloud Audience/Contacts

When reviewing a Contact in Contact Builder, and choosing to review the Attribute information you hold within an Attribute Set, some Attribute Sets may not load the information against the Contact

In Review ·Reported By 1 ·Updated 11 days ago

Non U.S. Culture Code Characters cause errors linking Data Extensions in Contact Builder

Marketing Cloud Audience/Contacts

Users are currently unable to link objects with non U.S. culture code characters in them.

In Review ·Reported By 2 ·Updated 2019-12-19

Data Extension details view uses incorrect timezone for the Created Date and the Modified Date.

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

Data Extension details view uses incorrect timezone for the Created Date and the Modified Date.

In Review ·Reported By 3 ·Updated 2019-12-05

Contact Builder - Data Extension - On Editing Records of Data Extension the size of Columns become too small with a large number of Column Length

Marketing Cloud Audience/Contacts

Editing existing records of a Data Extension when there are more than ~20+ fields will cause the size of fields to be very small and the existing values are not getting displayed.

In Review ·Reported By 2 ·Updated 2019-11-14

Contacts Engagement History fails to load on child BUs

Marketing Cloud Audience/Contacts

Contacts engagement history of Contact Builder can not load on child BUs.

In Review ·Reported By 1 ·Updated 2019-11-12

Contact Builder | All Contacts | Non-ASCII characters not supported within Email Subject Line in Engagement > Activity

Marketing Cloud Audience/Contacts

Non-ASCII characters display as question marks (??) within Content Builder > All Contacts > Engagement instead of the characters that they actually are.

In Review ·Reported By 0 ·Updated 2019-11-12

Boolean Formula Field filter fails to synchronize objects

Marketing Cloud Integrations , Marketing Cloud Audience/Contacts

When a boolean formula field is used as a filter in synchronized data sources, that object can fail to sync and display 0 records.

In Review ·Reported By 4 ·Updated 2019-11-07

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