Known Issues · Marketing Cloud Audience/Contacts

Boolean Formula Field filter fails to synchronize objects

Marketing Cloud Integrations , Marketing Cloud Audience/Contacts

When a boolean formula field is used as a filter in synchronized data sources, that object can fail to sync and display 0 records.

In Review ·Reported By 3 ·Updated Yesterday

Unable to update subscriber status with import

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

When importing subscribers into an Enterprise 2.0 top level account with a status column set to 'Active' the subscribers continue to show as 'Unsubscribed' and cannot be sent an email from the top level account.

Fixed in version Marketing Cloud Release August 2019 ·Reported By 3 ·Updated 2 days ago

Attribute Library Search does not render the results on UI

Marketing Cloud Audience/Contacts

Attribute Library Search does not render the result on UI

In Review ·Reported By 1 ·Updated 2 days ago

Contacts Delete Settings will not retain 0 days

Marketing Cloud Audience/Contacts

When selecting 0 days in Contacts Delete Settings, you will notice it is reverted back to 30 days. This is a UI bug only. The suppression state will be set to 0 on the database. Contacts delete will initiate the delete process as soon as it is submitted.

Fixed in version Marketing Cloud April 2019 Release ·Reported By 17 ·Updated 6 days ago

Updated Filter Criteria of Filtered List occasionally is not saved correctly

Marketing Cloud Audience/Contacts

When saving Filtered List Criteria, the updated Filter Criteria occasionally is not saved correctly. This is a very rare issue. * We plan to add safeguards should be added to prevent this from occurring.

Fixed in version Marketing Cloud April 2019 Release ·Reported By 2 ·Updated 6 days ago

Data Extension browser download will not work when using Internet Explorer 11

Marketing Cloud Email Studio , Marketing Cloud Audience/Contacts

Performing data extension browser download using Internet Explorer 11 will not work.

Fixed in version Marketing Cloud June 2019 Release ·Reported By 4 ·Updated 8 days ago

Contact Builder - Data Sources - Stack 10 Only - System Data Source "Salesforce Marketing Cloud" does not appear in the UI

Marketing Cloud Audience/Contacts

For Stack 10 accounts only, the Data Source "Salesforce Marketing Cloud", described in the below documentation, does not appear in the user interface. https://help.marketingcloud.com/en/documentation/contact_builder/data_sources/

Fixed in version Marketing Cloud June 2019 Release ·Reported By 1 ·Updated 8 days ago

Unable to disconnect Marketing Cloud Connect Integration if Synchronized Data Extension is marked as not deletable

Marketing Cloud Integrations , Marketing Cloud Audience/Contacts

When attempting to disconnect your Marketing Cloud Connect integration, if you have defined a synchronized data extension in Contact Builder to not allow deletion, the disconnect will fail as it is unable to cleanup all synchronized data sources. You will see the error "Account disconnect has failed....

Fixed in version Marketing Cloud June 2019 Release ·Reported By 0 ·Updated 8 days ago

Mobile List shows progressing contacts count as finished one after clicking "Refresh" button

Marketing Cloud Audience/Contacts

Mobile List shows progressing contacts count as finished count after clicking "Refresh" button. This is just UI issue.

In Review ·Reported By 0 ·Updated 9 days ago

Filtered Data Extensions created from Synchronized data extensions fail when using 2 or more fields in filter

Marketing Cloud Integrations , Marketing Cloud Audience/Contacts

Filtered Data Extensions created from Synchronized data extensions fail when using 2 or more fields in the filter.

In Review ·Reported By 5 ·Updated 29 days ago

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