Known Issues · Marketing Cloud Admin

Marketing Cloud - Brazil no longer honors daylight savings time

Marketing Cloud Email Studio , Marketing Cloud Admin

In 2019, Brazil no longer honors daylight saving time and now stays on standard time year round. However the Time Zone within the Marketing Cloud still has daylight savings applied to the Brasilia timezone

In Review ·Reported By 13 ·Updated Today

New!Standard Marketing Cloud System Defined Roles may deny items they shouldn't

Marketing Cloud Email Studio , Marketing Cloud Admin

Standard Marketing Cloud System defined Roles can result in users having denied permissions when they should not.

In Review ·Reported By 0 ·Updated Yesterday

Marketing Cloud Connect Settings page will fail to load when a Salesforce Org has a large number of Objects

Marketing Cloud Integrations , Marketing Cloud Admin

Having a large number of Custom Objects in a Salesforce Org will cause the Marketing Cloud Connect Settings page to error/fail to load after entering the Marketing Cloud API User credentials.

In Review ·Reported By 7 ·Updated 4 days ago

Incorrect Campaign Generated for Marketing Cloud Standard Campaign Reports

Analytics , Marketing Cloud Admin , Marketing Cloud Reporting

The standard Marketing Cloud Campaign Reports select the wrong Campaign that they report on.

In Review ·Reported By 2 ·Updated 5 days ago

Marketing Cloud Discover Reports not Sending Results to FTP from the UI

Marketing Cloud Admin , Marketing Cloud Reporting

Running the Blank Template for Email Sending Performance Discover report and attempting to export to FTP will result in either the page timing out, or produce the following error: "Report cannot be saved to this location. Please try again and contact your Salesforce admin if the problem persists...

In Review ·Reported By 11 ·Updated 7 days ago

Duplicating Email from Email Studio Recent Items Overview Screen Doesn't Allow Folder Selection

Marketing Cloud Email Studio , Marketing Cloud Admin

When attempting to duplicate an Email from the Recent Items Overview screen in Content Builder the Select button to select the folder in which to create the Email does not work.

In Review ·Reported By 3 ·Updated 15 days ago

Numbers in Numbered Lists Do Not Reflect Font Size Changes in Content Builder Emails

Marketing Cloud Email Studio , Marketing Cloud Admin

When modifying the font size of a numbered list in the Content Builder Editor, the actual numbers do not respect the size change.

No Fix ·Reported By 1 ·Updated 26 days ago

Internal Server Error Saving Copied Marketing Cloud Journey

Marketing Cloud Journey Builder , Marketing Cloud Admin , Marketing Cloud Mobile

Copied Journeys with large activity payloads can fail to save and result in an Internal Server Error.

In Review ·Reported By 4 ·Updated 2019-10-18

Marketing Cloud Content Builder images uploaded prior to changing SAP domain use old domain in URL

Marketing Cloud Email Studio , Marketing Cloud Admin

Changing from an existing Marketing Cloud custom domain to a new custom domain will result in previously uploaded Content Builder images to use the old SAP domain within the URL.

In Review ·Reported By 3 ·Updated 2019-10-17

False Bounces are not corrected at the IER level in the Sales Cloud

Marketing Cloud Integrations , Marketing Cloud Admin

When sending it is possible for a bounce to occur that is not a valid bounce. The changes to the record are not pushed to the Sales Cloud to the Individual Email Record (IER). In the Sales Cloud, the bounce status for the subscriber shows bounced, even though opens and clicks occur.

In Review ·Reported By 4 ·Updated 2019-09-26

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