Known Issues · Marketing Cloud Admin

Marketing Cloud Content Builder Emails Shared to Business Units cannot be used in Journey Builder Engagement Splits

Marketing Cloud Email Studio , Marketing Cloud Journey Builder , Marketing Cloud Admin

Marketing Cloud Content Builder Emails Shared to Enterprise 2.0 Business Units cannot be used in Journey Builder Engagement Splits

In Review ·Reported By 6 ·Updated 2 days ago

Imports over 500 subscribers to an account without SubscriberKey may fail

Marketing Cloud Automations , Marketing Cloud Email Studio , Marketing Cloud Admin

When importing more than 500 subscribers from a file on the desktop into a list in an older account, the import may fail with no one imported.

In Review ·Reported By 2 ·Updated 3 days ago

Marketing Cloud Discover Reports not Sending Results to FTP from the UI

Marketing Cloud Admin , Marketing Cloud Reporting

Running the Blank Template for Email Sending Performance Discover report and attempting to export to FTP will result in either the page timing out, or produce the following error: "Report cannot be saved to this location. Please try again and contact your Salesforce admin if the problem persists...

In Review ·Reported By 3 ·Updated 15 days ago

Double Byte Character displayed as Character Reference within Sender Profile List

Marketing Cloud Email Studio , Marketing Cloud Admin

When viewing the List of Users/Addresses to pick from in a Sender Profile, if a Username/Email Display Name contains a double byte character, for example ý, the character is displayed as HTML Code instead of the actual character.

In Review ·Reported By 0 ·Updated 2018-05-09

Unable to verify sending Domain

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Sending

If a user attempts to verify a domain before the Sender Authentication Package (SAP) has been completely configured for an account, it will fail to auto-validate the domain. Subsequent retries will also not work.

In Review ·Reported By 0 ·Updated 2018-04-26

Data Extension date format in Contact Builder displaying MM/DD/YYYY - ignoring Admin set Account Date Format / User Culture Code

Marketing Cloud Admin

Accounts configured with Date Format DD/MM/YYYY (eg - English (United Kingdom)) do not display the expected date format in Contact Builder Data Extensions, instead display as MM/DD/YYYY, despite Account/User preferences.

In Review ·Reported By 0 ·Updated 2018-04-23

Unable to re use iOS Deeplink entry

Marketing Cloud Email Studio , Marketing Cloud Admin

If initially an App-id is created in Deep linking and later disabled. If they then try to add the same Appid once again, an error is shown.

In Review ·Reported By 0 ·Updated 2018-04-03

Journey Builder Automation - Schedule End Date showing incorrect value

Marketing Cloud Automations , Marketing Cloud Journey Builder , Marketing Cloud Admin

Creating a recurring schedule on an automation for a data extension entry in Journey Builder may result in an incorrect or changing End Date in the UI Canvas details.

In Review ·Reported By 2 ·Updated 2018-03-27

Publishing a triggered send from the triggered send grid does not update preheader if the email has changed.

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Sending

A triggered send is paused and then the email is changed. The change involves the Subject and Preheader values. Once the email change has been made if you publish the triggered send from the triggered send grid the preheader is not updated to the new value.

No Fix ·Reported By 1 ·Updated 2018-03-01

Forward to a Friend email decodes a sender profile's digital certificate into a text version

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Sending

When sending an email with a Send Classification containing a certificate, the email will render correctly in the subscriber's inbox. If subscriber then uses the FTAF (forward to a friend) feature, the email will arrive to their friend with additional text at the top and bottom of the message.

No Fix ·Reported By 0 ·Updated 2018-03-01

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