Salesforce Known Issues

Known Issues · Marketing Cloud Admin

Marketing Cloud Content Builder out of the box templates are not responsive in the Outlook app using iOS 11+

Marketing Cloud Email Studio , Marketing Cloud Admin

Marketing Cloud Content Builder out of the box templates are not responsive in the Outlook app using iOS 11+

In Review ·Reported By 35 ·Updated 4 days ago

Unable to locate subscriber on Auto-Suppression List

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Audience/Contacts , Marketing Cloud Sending

When searching for subscribers on an Auto-Suppression list with more than 200 subscribers, if the subscriber being searched for is not in the first 200 subscribers the search will not return any results making it so that the subscriber cannot be removed via the UI.

In Review ·Reported By 11 ·Updated 4 days ago

SOAP API | Create User request | AccountUser object | User ####### does not have permission to edit ACCOUNTUSERS on account (MID)

Marketing Cloud Admin , Marketing Cloud API

It is not currently possible to create a user on the AccountUser object via the SOAP API using an enhanced installed package.

In Review ·Reported By 3 ·Updated 5 days ago

GA360: All views associated to a link are deleted when a view is deleted from a child BU

Marketing Cloud Integrations , Marketing Cloud Admin

When a View is removed from a Business Unit from the Google Analytics Integration screen in the Setup app, views in all other Business Units in the Enterprise are also removed.

In Review ·Reported By 1 ·Updated 5 days ago

Journey Builder Activities created via an installed package that are disabled at the BU level are still visible if user permissions remain checked.

Marketing Cloud Journey Builder , Marketing Cloud Admin

Journey Builder Activities created via an installed package that are disabled at the BU level are still visible if user permissions remain checked.

In Review ·Reported By 0 ·Updated 12 days ago

Internal Server Error Saving Copied Marketing Cloud Journey

Marketing Cloud Journey Builder , Marketing Cloud Admin , Marketing Cloud Mobile

Copied Journeys with large activity payloads can fail to save and result in an Internal Server Error.

In Review ·Reported By 5 ·Updated 14 days ago

Marketing Cloud Calendar shows MobileConnect sends in GMT

Marketing Cloud Admin , Marketing Cloud Mobile

Marketing Cloud Calendar shows MobileConnect sends in GMT rather than the user specified time zone.

In Review ·Reported By 2 ·Updated 14 days ago

Auto-Verified Domain such as SAP is set to Is Sendable Address False when verifying the address through a Sender Profile

Marketing Cloud Admin

When a From Address that is part of an SAP, Private Domain, Registered Domain gets verified in a Sender Profile IsSendable is set to No.

In Review ·Reported By 8 ·Updated 18 days ago

CloudPages Classic Editor Save & Publish Button Doesn't Work

Marketing Cloud Admin , Marketing Cloud Pages/Sites

When creating a Landing Page with the Classic Editor in CloudPages, the changes do not always take effect after using the 'Save & Publish' button

In Review ·Reported By 0 ·Updated 20 days ago

Marketing Cloud Archived Legacy Microsite Click Activity Still Being Tracked

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Pages/Sites

After a Marketing Cloud Legacy Microsite is archived the Click Activity is still tracked.

In Review ·Reported By 1 ·Updated 21 days ago

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