Salesforce Known Issues

Known Issues · Marketing Cloud API/ Dev

Application Permissions not enforced for SOAP API Users

Marketing Cloud API/ Dev

SOAP API Users in a Marketing Cloud account have more access in some instances than is granted via Permissions.

In Review ·Reported By 2 ·Updated 13 days ago

When creating data extension via SSJS using DataRetention Period "Weeks" and "Months" the results are reversed

Marketing Cloud API/ Dev

When creating data extension via Server Side JavaScript, if you specify the DataRetention Period of "Weeks" or "Months" the results are reversed. If you set the retention period to be 6 weeks via SSJS, in will be created with a retention period of 6 months, and vice versa.

In Review ·Reported By 6 ·Updated 2018-09-04

Automations created via SOAP API Do Not Allow for Modification of Email Send Activities Within Flow

Marketing Cloud API/ Dev , Marketing Cloud Automations

When using SOAP API to create an automation using a previously defined 'Send Email' Activity, the Email Send activity is not able to be modified readily within the Automation view. However, running the automation will allow sending of the appropriate details as expected.

No Fix in version Marketing Cloud January 2018 ·Reported By 9 ·Updated 2018-02-23

MT: Fuel message send - job status route is broken

Marketing Cloud API/ Dev , Marketing Cloud Mobile

When using GET to retrieve the send job status using all the below routes, a 400 bad request is the response even while using valid tokenIDs. GET /push/v1/messageApp/{messageId}/deliveries/{tokenId} GET /push/v1/messageTag/{messageId}/deliveries/{tokenId} GET /push/v1/messageList/{messageId}/deliveries/{tokenId} GET...

Fixed in version Marketing Cloud April 2017 Patch 2 ·Reported By 3 ·Updated 2017-07-26

Classic Emails created via SOAP API cannot be used as a source for Content Builder emails

Marketing Cloud API/ Dev , Marketing Cloud Email Studio

Content Builder allows users to create emails from existing content, including emails created with the classic email editor. If a classic, template-based or paste HTML email was originally created via SOAP API, trying to use email as a source for a Content Builder email will result in an error and the...

Fixed ·Reported By 0 ·Updated 2017-07-26

SOAP API authentication using Fuel OAuth token may intermittently return Login Failed failure response

Marketing Cloud API/ Dev

When using a valid OAuth token with a SOAP Web Services API request, the authentication may intermittently fail and return a "Login Failed" SOAP Response. The issue occurs as a result of an issue within the Marketing Cloud and re-attempting the call is expected to not encounter the issue.

Fixed in version Marketing Cloud June 2017 Patch 3 ·Reported By 0 ·Updated 2017-07-07

SOAP WS Retrieve with DateValue Parameter Produces Error

Marketing Cloud API/ Dev

When using a Filter (Simple or Complex) within a Retrieve SOAP request using the DateValue parameter produces an error. This has been found to only impact the Email Object at this time.

Fixed ·Reported By 6 ·Updated 2017-06-29

The validateEmail API service intermittently returns an invalid response to valid email addresses on MXValidator

Marketing Cloud API/ Dev

When attempting to validate an email, the validate email REST call is returning failed validations when it should not be.

Fixed ·Reported By 2 ·Updated 2017-06-29

REST API Data Events - Increment Column Value - not matching on composite primary key

Marketing Cloud API/ Dev

The REST API 'increment a column value by data extension external key' PUT call does not properly match records in data extensions defined with composite keys, and will update all records that match the first part of the key.

In Review ·Reported By 2 ·Updated 2017-06-28

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