Known Issues · Marketing Cloud API

SentEvent SOAP API Timing Out

Marketing Cloud API

SentEvent SOAP API retrieve calls are timing out in certain scenarios. The timeouts occurred in a few instances where it "tipped" the number of rows in a temp table for the query, where there is only one jobID. For instances where the query is not timing out, there was more than one job. In the...

In Review ·Reported By 0 ·Updated 28 days ago

GET /interaction/v1/interactions/{id} returns zeros for all counts in the "stats" section

Marketing Cloud Journey Builder , Marketing Cloud API

Running the GET /interaction/v1/interactions/{id} call for any journey/version of a journey will provide results, but the stats section will show 0 for all values.

No Fix ·Reported By 0 ·Updated 2018-09-07

Salesforce integrated Attribute Groups can now be deleted via API call and this should not be allowed.

Marketing Cloud Integrations , Marketing Cloud Journey Builder , Marketing Cloud API , Marketing Cloud Audience/Contacts

Currently, any Salesforce Attribute Group from Integration and Synchronizing can be deleted via API call or via UI and this should not be allowed.

In Review ·Reported By 6 ·Updated 2018-08-21

sms/v1/message/optin route is creating Malformed Messages and return 400 response

Marketing Cloud API , Marketing Cloud Mobile

sms/v1/message/optin route, which is used to create Mobile Opt-In messages using the API service is exhibiting the following 3 issues: 400 Error (Bad Request) is returned when the message is posted Even though there is a 400, the message is still created The created message is malformed and...

In Review ·Reported By 1 ·Updated 2018-05-01

Unable to specify specific folder when creating Automation via API

Marketing Cloud Automations , Marketing Cloud API

Automation created using API will be created under 'My Automation' regardless of what is being specified in CategoryID.

Fixed in version Marketing Cloud January 2018 ·Reported By 4 ·Updated 2018-02-23

REST API not accepting booleans in a consistent manner

Marketing Cloud Integrations , Marketing Cloud API

When sending a POST REST API call to /messaging/v1/messageDefinitionSends/ and the payload includes an Attribute set to a Boolean Data Type, it you enter True/False as the value, the call will fail and we won't accept the value.

Fixed in version Marketing Cloud January 2018 ·Reported By 1 ·Updated 2018-02-23

Dynamic date changes if browser timezone is different than account timezone

Marketing Cloud Email Studio , Marketing Cloud API

When trying to save Dynamic Content using a Date field, if your Browser's Time Zone is different to your Computer's Time Zone, the Dynamic Content saves the Date value incorrectly causing the Content to render wrong.

Fixed in version Marketing Cloud January 2018 ·Reported By 1 ·Updated 2018-02-23

Marketing Cloud Refresh Mobile Filtered List Activity Not Displaying All Lists

Mobile , Marketing Cloud Automations , Marketing Cloud Journey Builder , Marketing Cloud Admin , Marketing Cloud API , Marketing Cloud Mobile

The Marketing Cloud refresh mobile filtered list activity currently has a limit of displaying 500 lists.

Fixed in version Marketing Cloud January 2018 ·Reported By 1 ·Updated 2018-02-23

API-updated Additional Email Attributes are being overwritten for emails associated to a Campaign.

Marketing Cloud Email Studio , Marketing Cloud API

If Additional Attributes are added to an Email by API, editing the Email Properties in Contact Builder overwrites those attributes to their previous value when the email is associated to a Campaign.

No Fix ·Reported By 0 ·Updated 2018-01-16

Question Marks in EmailName of Marketing Cloud Send RetrieveRequest

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud API , Marketing Cloud Reporting , Marketing Cloud Sending

API Send RetrieveRequest call pulls back question marks in the Email Name field, instead of the correct international alphabet characters.

No Fix ·Reported By 0 ·Updated 2018-01-13

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