Known Issues · Marketing Cloud API

SOAP API | Create request | DataFolder object | API Permission Failed response

Marketing Cloud Email Studio , Marketing Cloud API

It is not currently possible to create a child folder under the root "My Tracking" folder. A permission error is received regardless of assigned permissions to installed package or user.

In Review ·Reported By 2 ·Updated Yesterday

Deleting a scheduled MobilePush message via API will not cancel the future send

Marketing Cloud API , Marketing Cloud Mobile

A MobilePush message that was scheduled to send in the future, will still be sent if deleted using the API (

In Review ·Reported By 0 ·Updated Yesterday

Cannot Update/Insert a Date Value Containing "T" via REST API using Triggered Send

Marketing Cloud API , Marketing Cloud Sending

Learn how to work around a known issue with the REST API endpoint POST /messaging/v1/email/messages/{messageKey}, where the payload includes a date value with the "T" character (which is a legitimate character in a date type value).

Fixed in version Marketing Cloud October 2019 Release ·Reported By 1 ·Updated 19 days ago

SOAP API call to retrieve DE data with more than 2500 rows fails continue request when DE name has more than 43 characters

Marketing Cloud API

When attempting to use the SOAP API to continue a data extension retrieve request for a data extension with over 2500 rows of data, if the data extension has a name that is longer than 43 characters, the call will fail with the error message "Error: Data extension does not exist".

In Review ·Reported By 1 ·Updated 26 days ago

"Create Access is denied!" Error when creating Automation through SSJS/AMPscript

Marketing Cloud Automations , Marketing Cloud API , Marketing Cloud Pages/Sites

When attempting to utilize SSJS/AMPscript to create an automation, the error "Create Access is denied!" is returned.

In Review ·Reported By 0 ·Updated 2019-09-16

Fire Journey Event REST Endpoint does not respect UTC time conversion when using 'Z' zone designator

Marketing Cloud Journey Builder , Marketing Cloud API

When using the REST endpoint to fire a journey (/interaction/v1/events), if a data extension date field is included with an ISO 860 standard UTC value using the 'Z' zone designator for zero UTC offset, then there is no conversion to server time.

In Review ·Reported By 1 ·Updated 2019-08-21

Question Marks in EmailName of Marketing Cloud Send RetrieveRequest

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud API , Marketing Cloud Reporting , Marketing Cloud Sending

API Send RetrieveRequest call pulls back question marks in the Email Name field, instead of the correct international alphabet characters.

No Fix ·Reported By 0 ·Updated 2019-05-31

Marketing Cloud - SSJS new Array(n) constructor reads n as value versus length of array

Marketing Cloud Email Studio , Marketing Cloud API

When using MC's Server Side Javascript and creating a new array via: var testVar = new Array(5); This will actually return an array equal to [5] versus [null,null,null,null,null]. If a number is passed to this, it should be reading that as the new array's length but is instead treating it as a...

No Fix ·Reported By 0 ·Updated 2019-04-23

sms/v1/message/optin route is creating Malformed Messages and return 400 response

Marketing Cloud API , Marketing Cloud Mobile

sms/v1/message/optin route, which is used to create Mobile Opt-In messages using the API service is exhibiting the following 3 issues: 400 Error (Bad Request) is returned when the message is posted Even though there is a 400, the message is still created The created message is malformed and...

No Fix ·Reported By 1 ·Updated 2019-02-21

Category Name Changes Not Retroactively Updated In Asset Payloads

Marketing Cloud API

Renaming an Asset category (folder) in ContentBuilder will result in a simple filter on '' returning only Assets which have been added to the folder after the name change occurs.

No Fix ·Reported By 3 ·Updated 2019-01-25

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