Salesforce Known Issues

Data updates are not reflected in UI after a Visualforce+Apex update in Lightning Experience

Apex , VisualForce , Lightning

When data is updated from an Apex controller and redirected to the detail page in Lightning Experience, the updated data is not seen in the UI, even though the data is updated in the database. This is an intermittent behavior and could happen when we are performing the updates continuously and redirecting...

In Review ·Reported By 1140 ·Updated 2 days ago

"This record was modified by..." your own user message after saving record in custom object related list


After updating a related custom object record, the user incorrectly receives an error message (a collision detection) when updating the parent record on the same page. More generically, the error seems to happen any time an entity related to another entity is modified and the ‘Last Modified Date’...

In Review ·Reported By 522 ·Updated 3 days ago

Record page loading error: could not be loaded because it includes too many formula fields with complex formulas, or too many custom fields

Analytics , Mobile , Lightning

Users attempting to load page layouts with a lot of custom fields (roughly over 500) may see an error such as: "This record could not be loaded because it includes too many formula fields with complex formulas, or too many custom fields. Ask your Salesforce administrator to remove some formula fields...

In Review ·Reported By 398 ·Updated 2 days ago

Users on macOS Catalina 10.15.2 cannot authenticate with the Outlook Integration app

Email Clients , Outlook , Lightning

The macOS Catalina 10.15.2 update may have included changes to the underlying WebKit control used in Outlook for Mac. There seem to be restrictions with nested 3rd party iframes reading cookies that are already set. This change has led to an issue where users on this version of macOS cannot log in to...

In Review ·Reported By 325 ·Updated Today

Filtered Lookups May Not Function in Lightning Due to Search Crowding

Search , Lightning

Customers may find that certain Admin-created 'Related Lookup Filters' that work without issue in Salesforce Classic, fail to return search results in Lightning Experience. This issue typically affects organizations impacted by 'Search Crowding' wherein users search using a term that matches a large...

In Review ·Reported By 317 ·Updated Yesterday

In Lightning, login-as user sometimes redirects back to login page or user page


Login-as user is working intermittently. Sometimes login-as logs the administrator out of the org. Other times, login-as redirects the admin back to the user listview or user detail page.

In Review ·Reported By 324 ·Updated 3 days ago

Spring '20 __LABEL_ERROR__ or blank label for related list on a child object when related to a parent object

Lightning , Spring 20

When creating a related list that looks up to a parent object, you get a blank label, __LABEL_ERROR__ , or an internal server error (-1595766527). It should read something like "Custom Object 2 for Parent Lookup Object 1"

Fixed - Spring '20 Patch 5.0 ·Reported By 331 ·Updated 4 days ago

Lightning UI, scrolling through picklist values makes the entire page scroll

User Interface , Spring 17 , Lightning

While in Lightning, when picklist fields have a lot of values and it requires you to scroll, the entire screen will scroll as well.

In Review ·Reported By 260 ·Updated 2 days ago

Lightning Dashboard: Standard user can see the 'Edit' button but upon clicking on save, user is getting generic error message.

Lightning , Operational Analytics - Dashboards

Lightning Dashboard: Standard user can see the 'Edit' button but upon clicking on save (save is unsuccessful) , user is getting generic error message instead of a meaningful message

In Review ·Reported By 204 ·Updated 2 days ago

Various "Sorry to Interrupt" Server Errors - Definition does not exist on the client error

Mobile , User Interface , Lightning

Some of our customers may report seeing Server Side Error Codes: -1397999771 -1231996662 -1343287277 -291736708 The cause of this issue can be due to org specific settings and processes such as Flows, Workflow rules, and Process Builder activities and the amount of cache that is built up by these...

In Review ·Reported By 190 ·Updated Yesterday

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