Different search results in Subscriber org tab for many orgs in LMA.

AppExchange , Packaging , LMO

This issue occurs when a search is done in the subscriber org tab of a License Management App and there are many orgs listed. Ex. List of 50+ pages of subscriber orgs. When the search is performed on the same org name, erased and searched it again the results are inconsistent.

In Review ·Reported By 1 ·Updated 2019-09-18

Performance Edition Orgs showing as "Base Edition" in LMA

LMO , Partner

Performance Edition Orgs showing as "Base Edition" in LMA.

In Review ·Reported By 4 ·Updated 2019-09-03

Update licenses for a given package/org id is failing from AppExchange

AppExchange , Packaging , LMO

AppExchange customer purchase a listing or update their number of licenses for a specific package, this is not triggering an update on license record in LMO that controls the given package.

Fixed - Spring '19 Patch 20.0 ·Reported By 0 ·Updated 2019-05-07

Fields end up in an invalid state when signed up from trialforce. Push upgrades will fail.

Packaging , Custom Objects , LMO , Partner

FieldDefinition relationships to Standard Fields on custom objects are stored in the database in the form: "<CustomObjectId>.<FieldApiName>" e.g. 01Ixx0000005ahE.Name. These fields are not remapped by the signup engine, since the field isn't totally and exclusively an ID. There's logic to partially remap...

Fixed - Spring '19 Patch 14.0 ·Reported By 3 ·Updated 2019-03-22

"API Requests, Last 24 Hours" in Subscriber Overview is the incorrect value


Organization detail page accessed from Subscriber tab does not displays correct percentage value for API Requests, Last 24 Hours. Used Data Space and Used File Space display correct percentage value.

Fixed - Spring '19 ·Reported By 1 ·Updated 2019-02-09

LMA: Direct Login from License Object to Subscriber Console fails for subscriber org

AppExchange , LMO

LMA: Direct Login from License details page fails for Subscriber that has more than 1 package installed that is associated with the LMO

Fixed - Spring '18 Patch 13.0 ·Reported By 7 ·Updated 2018-03-23

Unable to access a sandbox via the LMA Subscriber Tab due to Time out

Packaging , LMO

There are instances when a time out occurs when trying to search for an org via the subscriber support feature. Typically these orgs reside on a sandbox org and are very large in terms of storage. R&D has found that there is a process in the LMA that is not correctly finding the orgs in the subscriber...

Fixed - Spring '18 Patch 7.0 ·Reported By 1 ·Updated 2018-02-10

Internal server error when managing protected custom setting in a subscriber if a field is deleted by developer

LMO , Partner

Partners may get internal server error when they login to a subscriber org via LMA, and then manage a protected custom setting, if a field was deleted in the custom setting by the developer.

In Review ·Reported By 4 ·Updated 2017-12-04

Insufficient Privileges error thrown in LMO when accessing the tabs from the installed package


Partners are getting "Insufficient Privileges" error when accessing some tabs from the installed package, logged in to the subscriber org via License Management Organization (LMO).

No Fix ·Reported By 1 ·Updated 2017-11-29

LMA Workflow updates not reflecting in subscriber orgs, inconsistent statuses

AppExchange , Packaging , LMO

There is an issue at this time where workflow updates to LMO license records may not reflect in subscriber orgs.

In Review ·Reported By 5 ·Updated 2017-10-10

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