Known Issues · LMO
Non-system admin users cannot log in to Subscriber Orgs, even if they have the permission: "Log in to Subscriber Org".
In Review ·Reported By 1 ·Updated 2020-02-28
If you manually edit a customer’s AppExchange Checkout subscription in Stripe, the changes aren’t reflected in the customer’s license record in the License Management App (LMA).
Fixed - Spring '20 Patch 5.2 ·Reported By 0 ·Updated 2020-02-15
Prerequisites: - You sell your solution using AppExchange Checkout. - You use Checkout Management App (CMA). - In CMA, the "License Changes" Checkout notification is enabled. AppExchange Checkout customers may have received email notifications about changes to their app licenses when they did not...
Fixed ·Reported By 0 ·Updated 2020-01-27
This issue occurs when a search is done in the subscriber org tab of a License Management App and there are many orgs listed. Ex. List of 50+ pages of subscriber orgs. When the search is performed on the same org name, erased and searched it again the results are inconsistent.
In Review ·Reported By 1 ·Updated 2019-09-18
Performance Edition Orgs showing as "Base Edition" in LMA.
In Review ·Reported By 4 ·Updated 2019-09-03
AppExchange customer purchase a listing or update their number of licenses for a specific package, this is not triggering an update on license record in LMO that controls the given package.
Fixed - Spring '19 Patch 20.0 ·Reported By 0 ·Updated 2019-05-07
FieldDefinition relationships to Standard Fields on custom objects are stored in the database in the form: "<CustomObjectId>.<FieldApiName>" e.g. 01Ixx0000005ahE.Name. These fields are not remapped by the signup engine, since the field isn't totally and exclusively an ID. There's logic to partially remap...
Fixed - Spring '19 Patch 14.0 ·Reported By 3 ·Updated 2019-03-22
Organization detail page accessed from Subscriber tab does not displays correct percentage value for API Requests, Last 24 Hours. Used Data Space and Used File Space display correct percentage value.
Fixed - Spring '19 ·Reported By 1 ·Updated 2019-02-09
LMA: Direct Login from License details page fails for Subscriber that has more than 1 package installed that is associated with the LMO
Fixed - Spring '18 Patch 13.0 ·Reported By 7 ·Updated 2018-03-23
There are instances when a time out occurs when trying to search for an org via the subscriber support feature. Typically these orgs reside on a sandbox org and are very large in terms of storage. R&D has found that there is a process in the LMA that is not correctly finding the orgs in the subscriber...
Fixed - Spring '18 Patch 7.0 ·Reported By 1 ·Updated 2018-02-10
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