Known Issues · Knowledge
In Lightning, there is a feature to Insert article into email. When a standard User tries to “insert article into email” though the user has all required perms, will get an Internal server error.
In Review ·Reported By 116 ·Updated 3 days ago
When you try to make a custom Rich Text Fields required from page layout in Knowledge, no error or warning message is displayed.
In Review ·Reported By 10 ·Updated Yesterday
When using AddError() method on before delete trigger to display custom error messages on knowledge objects it tends to generate the system default error message.
In Review ·Reported By 9 ·Updated Yesterday
"Attach and email article with HTML" in Knowledge one widget intermittently does not generate an auto HTML email within the email feed action component - Actual Result HTML email preview is not generated when clicking "Attach and email article with HTML" - Expected Result. HTML email preview...
In Review ·Reported By 7 ·Updated 2 days ago
- This issue occurs when sorting with the column of Knowledge lookup in a Related List. - This issue occurs in Lightning Experience only
In Review ·Reported By 0 ·Updated 2 days ago
When you search for a knowledge article in global search and then open the article from the result, it will be save in "Recent Records" under Home Tab. When clicking on the knowledge article in "Recent Records", throws the error below. error: Looks like there's a problem. We couldn't find the record...
In Review ·Reported By 2 ·Updated 3 days ago
The default data category visibility is not being restricted within the profile setting. While we set the Default DataCategory Visibility to ALL and try to restrict visibility to "Custom" with access to few sub-categoryies in the community user profile and guest user profile, it does not take affect....
In Review ·Reported By 31 ·Updated 4 days ago
Napili templates in communities include a "Contact Support" page. This page contains a "Create Case" Lightning Component which allows users to input case details from within the community. If the component properties "Use Case Text to Suggest Articles" preference is selected it uses the text users...
In Review ·Reported By 45 ·Updated 6 days ago
Users may report that they receive an error: Search term missing When attempting to open a Topic detail page in a Community. In addition, the Articles With This Topic Lightning Component may display an error: No Articles found
Fixed - Summer '19 Patch 10.1 ·Reported By 22 ·Updated 6 days ago
Additional Character “;” is getting added to data in rich text area field in xml format/or between any tags if it contains “.com” or any text which might look like pointing to a domain in lightning experience and communities
In Review ·Reported By 12 ·Updated 6 days ago
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