Feature Request: List View Search is not available for Lightning Knowledge list views

Knowledge , User Interface , Lightning , Listviews

The Winter '19 release included the ability to Search List Views. Reference: Find the Data You Need in a Jiffy with List View Search https://releasenotes.docs.salesforce.com/en-us/winter19/release-notes/rn_lex_search_lists.htm However, due to the unique architecture of Lightning Knowledge it's...

In Review ·Reported By 34 ·Updated 2 days ago

Unable to access the page layout due to Internal Server error when the junction object involves Knowledge as one of the master objects

Knowledge , User Interface

When the junction object involves Knowledge as one of the master objects, the page layout of the other master object involved does not load and ends up in an internal server error : Error ID: 1216840853-65653 (1396462482)

In Review ·Reported By 5 ·Updated Yesterday

Lightning knowledge archived articles are visible to users with only 'read' permission on Knowledge

Knowledge , Lightning , Listviews

Archived articles are visible in Lightning Knowledge 'Archived Articles' list view and when querying as users with only 'Read' CRUD permission on Knowledge object. Affected user's assigned profile and permission sets do not have 'Manage Articles' permission. In Salesforce Classic this scenario...

Scheduled - Winter '20 ·Reported By 11 ·Updated 2 days ago

Suggested Articles are filtered out when the Case to Data Category default value is set to 'All' for multiple Data Category Groups

Knowledge , Lightning

You might encounter that you can no longer see Articles being suggested in the Knowledge sidebar from a Case record in Lightning if you set up multiple Case to Data Category Mapping groups and set the Default Data Category to 'All' for more than one group.

In Review ·Reported By 2 ·Updated Yesterday

Community Topic not searchable in community

Knowledge , Communities

You have created a large amount of community Topics. When you try to attach a Topic to an article under "Article Management", you can't search the Topic. When you enter the Topics whole name and click "save" button, it says "Topics have been assigned!", however, it is not assign. You will have...

In Review ·Reported By 2 ·Updated 2 days ago

Error “You can't perform this action.” for end user profiles when publishing translated articles


Error “You can't perform this action. Be sure the action is valid for the current state of the article, and that you have permission to perform it.” for end-user profiles when publishing translated version of the Knowledge article in LEX, works fine in Classic.

Scheduled - Winter '20 ·Reported By 3 ·Updated 5 days ago

Feature Request: Lightning Knowledge Article chatter notification email links redirect to Classic view of article page

Chatter , Knowledge , Lightning

When a user @ mentions another user from the Chatter Feed on a Lightning Knowledge Article, the links contained in the resulting Chatter email notification redirect or load the article in a Classic page view regardless of whether the user is in Lightning Experience. Note: This is currently classified...

In Review ·Reported By 2 ·Updated 5 days ago

Adding an image to Knowledge Article in Lightning using existing Salesforce Files doesn't set appropriate visibility

Content and Files , Service , Knowledge , Spring 18 , Lightning

This Known Issue (KI) is a continuation of the previous one here: Images added to a Rich Text Area field on a Knowledge Article created in Lightning are visible only to the creator https://success.salesforce.com/issues_view?id=a1p3A000000mCiTQAU Reference: W-4428041 With Spring '18 the KI above...

In Review ·Reported By 28 ·Updated 6 days ago

[Lightning] In LEX console article refreshing the whole browser page Remove top tabs.

Knowledge , Service Cloud Console

- In Lightning console, articles with smart links with target such as _self, _top, _parent. When you click on this link, it will refresh the browser tab. If you are creating a new record on other objects those work will get remove and not save. -This can also occur when you have a case open and...

In Review ·Reported By 14 ·Updated 6 days ago

Lightning Knowledge Article Smart Link's URL length varies with added parameters

Service , Knowledge , Metadata , Communities , Lightning

In Lightning internally or in a Lightning template based community, clicking a Smart Link from one Knowledge article to another results in the browser's URL varying in length (and can be quite long) with additional parameters. This number of parameters contained in the URL are related to the number...

In Review ·Reported By 9 ·Updated 6 days ago

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