Known Issues · Knowledge
In Lightning Knowledge Tab, articles in "Published Article" list view do not show "Edit as Draft" action for User even though they have all required permission to edit published article. This action is available in Article Detail Page and missing only in List View article actions.
Scheduled - Summer '19 ·Reported By 9 ·Updated Yesterday
Users unable to edit the published translated articles in lighting. If you have published a translated article, you will have no option to edit in lightning. There's no Edit button. You will only see follow button. The translated article can only be edited if it's in draft mode in Lightning. You...
In Review ·Reported By 12 ·Updated 4 days ago
This Known Issue (KI) is a continuation of the previous one here: Images added to a Rich Text Area field on a Knowledge Article created in Lightning are visible only to the creator https://success.salesforce.com/issues_view?id=a1p3A000000mCiTQAU Reference: W-4428041 With Spring '18 the KI above...
In Review ·Reported By 20 ·Updated 5 days ago
Customers may observe that an attempt to set cell alignment in a table within an article in Lightning isn’t respected and that the text defaults back to middle aligned after save.
In Review ·Reported By 16 ·Updated 5 days ago
If you have a knowledge article with images. If you view the article in Lightning or Community (I.e: Napili), the images will resize as you change the size of the browser. This does not occur in Classic salesforce platform.
In Review ·Reported By 4 ·Updated 5 days ago
When users edit an article in Lightning and it contains a rich text area with a table, right clicking and choosing Table Properties to edit the attributes is not reflecting upon saving the article. The previously set table properties is kept and the new value is not saved. This occurs when changing...
Scheduled - Summer '19 ·Reported By 3 ·Updated 5 days ago
In Lightning, there is a feature to Insert article into email. When a standard User tries to “insert article into email” though the user has all required perms, will get an Internal server error.
In Review ·Reported By 93 ·Updated 6 days ago
Click on smart link for non-english articles takes you to logout page. The issue is reproducible when logged in as guest user.
Scheduled - Summer '19 Patch 2.0 ·Reported By 1 ·Updated 5 days ago
Below community user license type is not able to author knowledge. Customer Community Plus Logins Customer Community Login Let Community Members Author Knowledge Articles https://releasenotes.docs.salesforce.com/en-us/summer18/release-notes/rn_networks_knowledge_authoring.htm Communities...
Fixed - Spring '19 Patch 17.0 ·Reported By 0 ·Updated 5 days ago
With Winter '19 you can now use Knowledge Article's rich text editor tools to insert Anchor links: Insert Anchor Links in Rich Text Fields to Help Readers https://releasenotes.docs.salesforce.com/en-us/winter19/release-notes/rn_knowledge_anchor.htm However, when viewing a Knowledge Article from...
Scheduled - Summer '19 ·Reported By 65 ·Updated 6 days ago
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