Salesforce Known Issues

Known Issues · Health Cloud

Error when clicking on Timeline minimap slider handles in certain scenario

Health Cloud

When users perform a mouse-click on the Timeline minimap outside of the current selection it causes the current selection to be removed and sometimes the handles will be reset. If you then try to click and/or drag the handles you will get the following error: [Cannot read property '0' of null]

In Review ·Reported By 15 ·Updated 4 days ago

Apply Care Plane Template Button on Save Displays a Blank Tab Instead of the Care Plan ID Number/Name

Lightning , Health Cloud

When using the Health Cloud Visualforce button Apply Care Plan Template on save after everything is selected the tab related to the care plan will be blank.

In Review ·Reported By 15 ·Updated 4 days ago

Care Plan Template Lists Sorting Does Not Adhere to Ascending/Descending

Lightning , Health Cloud

When on the care plan template selection screen the sorting of the care plan template list does not adhere to ascending or descending selections. In addition total number of templates will show different numbers based on ascending or descending being selected.

In Review ·Reported By 15 ·Updated 4 days ago

Specifying both account and practitioner on provider records results in providers not showing up in provider search

Lightning , Health Cloud

When an admin is creating a provider record and they list both an account and practitioner on the record Health Cloud will fail to create a care provider searchable field record resulting in results not being returned in provider search.

In Review ·Reported By 0 ·Updated 4 days ago

All care plans subtab does not reflect changes made to individual care plan cases

Lightning , Health Cloud , Spring 20

The All Care Plans subtab in the Patient tab doesn’t reflect changes made to a care plan’s case.

In Review ·Reported By 3 ·Updated 11 days ago

Task Component on Care Plan Gives the Impression of Creating Duplicate Tasks

Health Cloud

When you add a new task to a care plan section that already has more than 5 tasks in it and is sorted by descending order of due date, it seems as though the new task was added twice.

In Review ·Reported By 12 ·Updated 13 days ago

Creating Some Communities via Lightning Template Results in Long Loading Time and Eventual Errors

Communities , Health Cloud , Winter 20

In some cases when attempting to create communities from Lighting templates admins will need to wait minutes while the community attempts to be created then eventually face an error like the one below: An error has occurred while processing your request. The support team has been notified...

In Review ·Reported By 10 ·Updated 13 days ago

"There is an implementation restriction on Activities__r. When you query this relationship" error message when non-admins filter Patient Timeline

Activities , Health Cloud

Non-Admin Users receive an error message (There is an implementation restriction on Activities__r. When you query this relationship, security evaluation is implemented for users who don't have administrator permissions, and no other filters may be applied to the aggregate query) when trying to filter...

In Review ·Reported By 7 ·Updated 17 days ago

Inline Edit of Task Name on Care Plans Ignored on Save

Lightning , Health Cloud

Inline edits of task name on care plan are ignored on save and the task name defaults to the name set on the template originally.

In Review ·Reported By 8 ·Updated 19 days ago

Merging Person Account by a user without "View All Data" is failing with "Couldn't merge records. An unknown exception has occurred."

Platform , Health Cloud

On orgs using Health Cloud, merging Person Account by a user without "View All Data" is failing with the following message "Couldn't merge records. An unknown exception has occurred." This occurs if the merging Person Account's Person Contact contains an indirect Account Contact Relationships to other...

In Review ·Reported By 3 ·Updated 21 days ago

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