Known Issues · Field Service

Cannot Export/Import [Field Service Mobile Flow] if customer sets Field Service Mobile Flow with Translation Workbench.

Flow , Field Service

If you try to the translations which have been applied to elements of a Field Service Mobile flow you will not see them in export file.

In Review ·Reported By 12 ·Updated 2 days ago

Match Boolean Work Rule using Standrad Fields not respected by Optimization

Field Service

Match Boolean Work Rule using Standard Fields not respected by Optimization.

In Review ·Reported By 1 ·Updated 2 days ago

"Bad Field names" Error when trying to update read-only fields in FSL using Flows

Flow , Field Service

"Bad Field names" Error is returned when trying to update a record with the fields marked as read-only in the quick action layout and used in the FSL Flows.

In Review ·Reported By 1 ·Updated 2 days ago

Sort Order for related lists are not consistent with web

Mobile , Field Service

Related list on Field Service mobile are not always consistant with whats on fullsite. This happens shows on both Android and iOS

In Review ·Reported By 6 ·Updated 3 days ago

Unable to open the camera for Android in Field Service Mobile App and File Upload Component

Mobile , Field Service

If you are trying to open the camera via a FSL flow and fileUpload component, the button will not respond.

In Review ·Reported By 0 ·Updated 3 days ago

FSL Mobile App not correctly priming all required object offline and giving error "The internet connection appears to be offline"

Mobile , Flow , Field Service

Flows invoked via Quick Actions are not loading in offline mode. When they tried to load they are getting below error message: "The internet connection appears to be offline." from FSL iOS (5.2.0).

In Review ·Reported By 23 ·Updated 4 days ago

[CFSL-1777] Attempt to de-reference a null object error when updating Service Appointment Status in Winter '20 Sandbox

Field Service

Users may see the following error in Winter '20 Sandboxes when updating Service Appointment Status in Winter '20: Message: Attempt to de-reference a null object

In Review ·Reported By 5 ·Updated 4 days ago

Work Order Line Item Service Report pulls Asset data from parent Work Order instead of Work Order Line Item's Asset

Field Service

Work Order Line Item Service Report pulls Asset data from parent Work Order instead of Work Order Line Item's Asset.

In Review ·Reported By 1 ·Updated 4 days ago

Invalid field:TASK.WHAT_NAME in related list:RelatedActivityList when deploying ServiceAppointment layout

Activities , Metadata , Field Service

When deploying a page layout which includes an activities related list, the error "Invalid field:TASK.WHAT_NAME error when deploying page layout" may be returned. The entity may have TASK.WHAT_NAME included as a field in the default related list despite WHAT_NAME not being valid for that entity. This...

Release In Progress - Winter '20 ·Reported By 38 ·Updated 6 days ago

Field Service Lightning Mobile Settings: Schedule Update Frequency in Minutes does not work

Mobile , Field Service

The Field Service Lightning Mobile Settings: 'Schedule Update Frequency in Minutes' field does not work currently. Any value put there will not change the Schedule Update frequency for the FSL mobile app. That frequency will always be 5 minutes regards of the value you put there. Salesforce Engineering...

In Review ·Reported By 7 ·Updated 6 days ago

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