Salesforce Known Issues

Known Issues · Field Service

Winter'20 - Field Service Lightning - Clicking the Gantt button for Service Appointment does not scroll to Service Appointment on GANTT.

Field Service

Clicking the Gantt button for Service Appointment does not scroll to Service Appointment on GANTT. When dispatcher click the Gantt button for Service Appointment, the Gantt chart does not scroll automatically if the Service Appointment is assigned to a resource of the secondary territory.

In Review ·Reported By 3 ·Updated Yesterday

New!Lightning Scheduler is not respecting the User Locale and considering wrong date formats to show the time slots

Field Service

If user locale is other than English US , then we see that the time slots are not showing as per the date that has been specified in the Service Territory Member

In Review ·Reported By 1 ·Updated Today

Gantt blanks out when scrolling to the bottom

Field Service

Gantt blanks out when scrolling to the bottom.

In Review ·Reported By 1 ·Updated Yesterday

Field Service Lightning Mobile Settings: Schedule Update Frequency in Minutes does not work

Mobile , Field Service

The Field Service Lightning Mobile Settings: 'Schedule Update Frequency in Minutes' field does not work currently. Any value put there will not change the Schedule Update frequency for the FSL mobile app. That frequency will always be 5 minutes regards of the value you put there. Salesforce Engineering...

In Review ·Reported By 12 ·Updated 3 days ago

Label for Street field on Service Appointment is not Address

Field Service

Label for Street field on Service Appointment is not Address.

In Review ·Reported By 2 ·Updated 3 days ago

Product Lookup Search is not returning any results

Field Service

Cannot search Products in the Lookup Search field. The search doesn't return the requested results..

In Review ·Reported By 1 ·Updated 3 days ago

FSL app (Android only) users are unable to email Service Reports

Mobile , Field Service

FSL app users on Android device are unable to email Service Reports because the PDF does not get attached to the email. Some users may see an error, Cannot attach file, when the email is created in their email app. Other users will just see the email created with no attachment at all.

In Review ·Reported By 13 ·Updated 4 days ago

FSL Mobile App[iOS]: "Select Photo" button for file upload is not localized/translated from English

Field Service

The "Select Photo" button in a flow on FSL Mobile app does not translate or localize from English language. This happens with all languages, not just Russian as mentioned in the Repro. German, French, Spanish, Dutch, etc The language being used is based on the device language

In Review ·Reported By 0 ·Updated 4 days ago

Google Map full screen control not visible in customer's org when using Chrome

Field Service

Google Map full screen control not visible in customer's org when using Chrome.

In Review ·Reported By 3 ·Updated 5 days ago

Field service Lightning iOS/Android app - Header and Labels are not getting translated if the user native language is one of the European Languages.

Mobile , Field Service

Service report Preview and generated report is showing headers or labels in English even user Org and Device language is set to Polish/French or any other European language. This text localization is not supported by European languages as of now. The limitation related to Service reports are also...

In Review ·Reported By 2 ·Updated 6 days ago

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