Known Issues · Field Service
Criteria based sharing rules on a custom object don't recalculate when Location has a criteria based sharing rule and the DML on Location and custom object happen in the same transaction.
In Review ·Reported By 2 ·Updated 3 days ago
Service Appointments that meet the Criteria of a Dispatcher Console Custom Filtered List View are not displayed in the list. The Earliest Start Permitted and Due Date fields fall within the horizon.
In Review ·Reported By 3 ·Updated 4 days ago
Some of our customers have reported that the Field Service Lightning app takes an extremely long time to load in slow network conditions. This is something that our Engineering team is aware of and is working to optimize and resolve.
In Review ·Reported By 2 ·Updated 5 days ago
FSL mobile UI on iOS, Work-order, "Schedule to -username-" button on "Candidates" become blank on iOS devices. (Salesforce app and Mobile Safari)
In Review ·Reported By 7 ·Updated 6 days ago
Text in Service Report Footer is cut-off when the text is large
No Fix ·Reported By 1 ·Updated 6 days ago
Field Service mobile Dark-on-dark text in dark mode when viewing knowledge articles. If the UI is set to dark mode, then viewing articles is bad.
No Fix in version MobileFieldService.iOS-v4.0.0 ·Reported By 1 ·Updated 7 days ago
Some customers have reported that Service Appointments/Work Orders can take several minutes to load in the Field Service Lightning mobile app. This issue typically occurs when Mobile devices are connected to a slower Mobile cellular connection. Salesforce Engineering is aware of this issue and...
In Review ·Reported By 0 ·Updated 7 days ago
Some customers have reported that the Field Service Lightning (FSL) Mobile app, in-app notification ticker is incorrect. This occurs only in the iOS app (since that in-app notification section only exists in the iOS app). When users receive new notifications, this section of the app does not always update....
No Fix ·Reported By 0 ·Updated 7 days ago
Flows invoked via Quick Actions are not loading in offline mode. When they tried to load they are getting below error message: "The internet connection appears to be offline." from FSL iOS (5.2.0).
In Review ·Reported By 7 ·Updated 11 days ago
Contact and Location fields on Maintenance Plan cannot be referenced from criteria in processes/workflows on Work Order.
Scheduled - Winter '20 ·Reported By 0 ·Updated 11 days ago
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.