Known Issues · Email Clients
When using Email2Case, the integration can get UNABLE_TO_LOCK_ROW. This can happen if there is data skew for the same parent of Case, and long running query that causes high DB time. This issue is not a bug. R&D will build a feature re-process if locking occur.
Scheduled - Winter '20 ·Reported By 86 ·Updated Yesterday
While trying to authenticate on Gmail Integration 'Salesforce' chrome extension, User gets to see below error: "We encountered a problem. For help, contact your administrator." Issue occurs to the Users who: 1. are added to a Standard (or premium) Einstein Activity Capture (EAC) permission set...
In Review ·Reported By 11 ·Updated Yesterday
Update Email Message quick action: INVALID_FIELD: ValidatedFromAddress, Subject, SystemModstamp, ReplyToEmailMessage.null, HtmlBody ^ ERROR at Row:1:Column:145 No such column 'null' on entity 'EmailMessage'. If you are attempting to use a custom field, be sure to append the '__c' after the custom field...
In Review ·Reported By 7 ·Updated 2 days ago
Contact merge fields are not working in lightning when using Classic Email Templates. They do work in classic.
In Review ·Reported By 2 ·Updated 2 days ago
Users should receive a notification email when tasks are assigned to them when they have enabled the setting. The notifications are not sent when a task is created and assigned from Lighting for Outlook/Gmail with a publisher action.
In Review ·Reported By 15 ·Updated 5 days ago
For Exchange calendar events, EAC event sync is adding the organizer of the event to the event/meeting. The end result is that the sync user can have a meeting that appears to be just the original invited users and a meeting that has those users plus the organizer. The result is that we see these as...
In Review ·Reported By 27 ·Updated 7 days ago
If recurring events are created in Salesforce or Outlook with attendees that are users in Salesforce and the Activities permission ‘Allow Users to Relate Multiple Contacts to Tasks and Events’ is activated recurring Event series deleted in Outlook/Exchange will not delete the corresponding Event series...
Release In Progress - Summer '19 Patch 17.0 ·Reported By 4 ·Updated 12 days ago
When attempting utilize the 'Log Event' feature within Outlook Integration for Mac, users will run into a grayed out 'Log Event' button. Resource for details around adding Events to Salesforce vis Outlook Integration: https://help.salesforce.com/articleView?id=000315641&type=1&mode=1 **Note** Microsoft...
In Review ·Reported By 12 ·Updated 13 days ago
Process Builder flows are not triggered for Lightning for Outlook (LFO) with composing a new email by using send and add emails
In Review ·Reported By 9 ·Updated 13 days ago
With LFO sidepanel, Adding any recipient contain (non-ASCII) characters in contact names are getting an error. Sorry to interrupt This page has an error. You might just need to refresh it. Action failed: clients:inviteeAddRowStencil$controller$clickEventMember [Unable to get property 'length'...
Scheduled - Winter '20 ·Reported By 6 ·Updated 19 days ago
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