Known Issues · Email Clients

Lightning Sync: Unable to Update Events in Lightning Experience with Invitees that have Responded

Email Clients , Outlook

In a Salesforce Organization using Lightning Sync with OAuth 2.0 server connection. When attempting to update an Event that was created in Lightning Experience which contains invitees that have responded, a similar error will be returned: "We couldn't update or create your event because the statuses...

In Review ·Reported By 32 ·Updated Today

Lightning Sync - Contact sync creating duplicates in Outlook

Email Clients , Outlook , Lightning

Lightning Sync might end up creating duplicate contacts in Outlook if an org meets the following criteria: 1. First time syncing contacts (Salesforce to Exchange) 2. Large number of contacts in Salesforce org (e.g. 20k plus)

In Review ·Reported By 25 ·Updated Yesterday

Test Deliverability does not send all emails via email relay

Email Clients , Summer 18

When users use the Test Deliverability feature, they receive a number of emails from their org. On checking the email logs, however, they will notice not all the test emails were sent via their relay host defined in the org .

In Review ·Reported By 18 ·Updated Yesterday

Lightning for Gmail: Attachments are not logged with emails in Summer'18

Email Clients , Summer 18 , Lightning

Lightning for Gmail in Summer'18: Composing a new email with attachment and then associating it to a Salesforce record (contact) results in email logging without the attachment.

Scheduled - Winter '19 ·Reported By 18 ·Updated Yesterday

"I don't need to see this message again." checkbox not working for email File attachments in Lightning.

Email Clients , Lightning

In Lightning experience when sending an email that includes an attachment from a related Salesforce object "I don't need to see this message again." warning message is not suppressed even when the checkbox is checked once

In Review ·Reported By 14 ·Updated Today

Salesforce Inbox - New Gmail UI "Error! undefined" error when logging an email to a lead

Email Clients , Summer 18

Logging email to a lead/contact record using Salesforce Inbox app. on the new Gmail UI causes "Error! undefined" error.

In Review ·Reported By 10 ·Updated Today

Lightning for Outlook/Gmail - Related lookup search fails to load for the first time with "Log Email" action

Email Clients , Outlook , Lightning

Related lookup search fails to load for the first time with "Log Email" action.

Scheduled - Winter '19 ·Reported By 7 ·Updated Today

Inbox on MacOS - Read Receipts are not being recorded in a consistent and accurate fashion

Platform , Email Clients , Outlook , Lightning

Read receipts are not reliably being recorded for a user using Outlook on MacOS

In Review ·Reported By 5 ·Updated Yesterday

Lightning Sync not syncing Contacts users follow in Chatter

Email Clients

Contacts that users follow in Chatter are not syncing to Exchange/Google. Users may be in a Lightning Sync Configuration that has a Data Set that includes the syncing of Contacts that users follow in Chatter. Users may notice that the Contacts sync based the Ownership, Object and Field filters but...

Scheduled - Winter '19 Patch 2.0 ·Reported By 5 ·Updated Yesterday

Lightning for Outlook on MAC Outlook 2016 client errors with "Please wait while the app loads..." after authentication using My Domains

Email Clients

While using Lightning for Outlook on MAC with Outlook 2016 the error "Please wait while the app loads, or close the app and open it again" when clicking from one email to another.

Scheduled - Spring '19 ·Reported By 3 ·Updated Yesterday

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