Known Issues · Einstein Bots
When utilizing the Queue Position Feature of Snap-Ins and also using Bots in tandem, the Queue Position may not display when there is a transfer to an a Queue.
Scheduled - Summer '19 ·Reported By 2 ·Updated 2 days ago
When Einstein Bot is associated with Snap-ins, after chat is initiated, if the page is refreshed, snap-ins header displays the static name "Bot" instead of original Bot name.
No Fix ·Reported By 0 ·Updated 2 days ago
When attempting to train a bot, admins are seeing an Internal Server Error that includes the messaging " java.lang.IllegalStateException: Duplicate key [Insert Dialog]"
Scheduled - Summer '19 ·Reported By 4 ·Updated 13 days ago
Editing or creating Entities in Einstein Bot Builder using non-English user language throws following error and cannot save. [Error] No enum constant com.sforce.soap.tooling.wsc.MlSlotClassExtractionType.XXX
Fixed - Spring '19 Patch 5.0 ·Reported By 2 ·Updated 2019-02-09
Analytics , Einstein Activity Capture , Einstein Analytics - Apps , Einstein Analytics - Dashboards/Lenses , Einstein Analytics - Data Integration , Einstein Analytics - Mobile , Einstein Analytics - Templated Apps , Einstein Bots , Einstein Discovery , Einstein Platform Services
Einstein Analytics : Two date filters are getting passed to the linked dashboard as external filters even though there is only one date global filter on the original dashboard. And as a result it is causing the destination dashboard to error out with "Invalid Date Range" error. - Actual Result : Target...
In Review ·Reported By 0 ·Updated 2018-12-10
Click on smart link for non-english articles takes you to logout page. The issue is reproducible when logged in as guest user.
In Review ·Reported By 1 ·Updated 2018-11-21
Intermittently, customers are experiencing strange Bot behavior in their Sandbox. Bots are either failing training (Build Model on Overview page) when they are meeting all of the prerequisites or the Bot will not connect to a Live Agent Session when there is an Agent available and it meets the conditions...
Fixed - Winter '19 Patch 12.0 ·Reported By 2 ·Updated 2018-11-10
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