Salesforce Known Issues

Known Issues · Einstein Analytics - Dashboards/Lenses

When using Einstein Activity Capture and Einstein Analytics, the number of records returned in Analytics may not match

Einstein Activity Capture , Einstein Analytics - Dashboards/Lenses

When using Einstein Activity Capture and Einstein Analytics, the number of records returned in Analytics may not match the number of records seen in the Activity Timeline. ** Please take into account role hierarchy and other filtering options when comparing results

In Review ·Reported By 26 ·Updated 2 days ago

Analytics dashboards - "Cannot read property 'getGroupings' of undefined" error message when editing or cloning a step powering a date widget

Einstein Analytics - Dashboards/Lenses

When adding a step to a date widget, the generated JSON references the date field's label instead of its API name. Though the date widget will function correctly, editing or cloning its step will result in a "Cannot read property 'getGroupings' of undefined" error message. This will be followed by the...

In Review ·Reported By 17 ·Updated Yesterday

Analytics - Dashboards with Saved Views may fail to render for some users

Einstein Analytics - Dashboards/Lenses

UPDATE: This has been resolved for newly created views, but views created prior to March 25th, 2020 may still encounter this issue. If impacted, follow the workaround steps to address. A known issue is causing Dashboards with Saved Views to fail to render when accessed. This issue allowed a view to...

Fixed - Spring '20 ·Reported By 7 ·Updated Today

High Velocity Sales Lead Performance Dashboard returns negative values for "Avg Minutes to First Outreach" and "Avg Days to Convert"

Einstein Analytics - Dashboards/Lenses

The High Velocity Sales Lead Performance Dashboard in Einstein Analytics can return negative values on the "Avg Minutes to First Outreach" and "Avg Days to Convert" number widgets.

In Review ·Reported By 4 ·Updated 3 days ago

Analytics - Background colour may not apply to button on a Filter widget

Einstein Analytics - Dashboards/Lenses

A known issue is preventing the background colour from being applied to a Filter widget if the filter widget is set to "Single Global Filter". This appears in Spring '20 and is a cosmetic issue.

In Review ·Reported By 3 ·Updated 4 days ago

Einstein Analytics - Download in CSV/Excel for query that has no data results in HandledFormattedQueryServletException

Einstein Analytics - Dashboards/Lenses

When there are no results on the step/lens and the user tries to download in CSV/Excel format, the user is taken to error Exception, HandledFormattedQueryServletException

Scheduled - Summer '20 ·Reported By 1 ·Updated 9 days ago

Analytics - Application Error "Canceled" when clicking Cancel/Done after using CMD/CTRL-F in JSON Editor

Einstein Analytics - Apps , Einstein Analytics - Dashboards/Lenses , Einstein Analytics - Templated Apps

When using CTRL/CMD-F find within the code editor in Einstein Analytics an Application Error 'Canceled' occurs after closing the editor. This happens on all usages of the code editor in Einstein Analytics: - JSON Editor on Dashboards/Lenses - Snippet Editor on Dashboard IDE Advanced Editor - Editor...

In Review ·Reported By 3 ·Updated 10 days ago

Analytics - Saving a "Saved View" in a dashboard may error with 'Unrecognized field "sObjects"...'

Einstein Analytics - Dashboards/Lenses

A known issue is causing an error when saving a view of a dashboard. This issue manifests with an error like the following: 'Unrecognized field "sObjects" (Class sfdc.insights.....'

Release In Progress - Spring '20 Patch 13.2 ·Reported By 2 ·Updated 11 days ago

Analytics - Linking to a saved lens with a date filter applied may result in a " Cannot read property '0' of null " error on the lens

Einstein Analytics - Dashboards/Lenses

A known issue is impacted Lenses accessed through Link widgets when a Date filter is applied on the Dashboard. The error on the Lens may resemble the following: "Cannot read property '0' of null"

In Review ·Reported By 2 ·Updated 11 days ago

Analytics - Multiselect List widget doesn't select "All"

Einstein Analytics - Dashboards/Lenses

A known issue is causing the "All" selection in multiselect List widgets to misbehave if the widget is powered by a Static query. This may appear as the "All" checkbox becoming checked if any of the values are selected. This may also appear as only one value being selected if "All" is checked.

In Review ·Reported By 29 ·Updated 12 days ago

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