Salesforce Known Issues

Known Issues · Data Loader

Data Loader OAuth login may fail when using saved usernames and Server host setting is changed unexpectedly

Data Loader , Sandbox

When attempting to login using Data Loader's OAuth option, users encounter a generic error: Please check your username and password. If you still can't log in, contact your Salesforce administrator. And no login attempt may be present or recorded in the user record's login history. In addition,...

In Review ·Reported By 20 ·Updated 2 days ago

18-Character ID not being considered insensitive when performing data update from API

API , Data Loader

18-Character ID not being considered insensitive when performing data update from API (I.e: workbench). According to the document below, 18-Character IDs should be considered insensitive. "TSome...

In Review ·Reported By 1 ·Updated Yesterday

Duplicate Job failing with a non-specific error message

Data Loader

If the org has too many duplicates records, and it is creating large duplicate sets which end up timing out the duplicate job (with a vague message) It is difficult to define a threshold limit because there are many factors at play. What types of records are being considered (since some rules can...

No Fix ·Reported By 1 ·Updated 4 days ago

ContentNote with 4 characters inserted through API displays incorrectly in lightning note editor

API , Content and Files , Data Loader , Lightning

ContentNote records inserted via the API (using Data Loader for example), with Content mapped to a .txt file containing 4 characters is inserted successfully however, when viewing the resulting note record in lightning experience's note editor, the body or Note details display unexpected characters and...

No Fix ·Reported By 3 ·Updated 16 days ago

Printable View of Case Email Related List Message Date value is incorrect

Service , Data Loader , Service Cloud Console

Some customers may have observed that the Message Date in Printable View on a case record seems to adopt the Date/Time of when the record was actually “inserted” via the API ignoring the Date/time value in the csv file The above occurs irrespective of what we set the Created/LastModifiedDate[Create...

In Review ·Reported By 2 ·Updated 2019-12-19

With Dataloader, incorrect rows displayed in the Success file when an Insert fails with a "Failed to parse date" error

Data Loader

When inserting records using the Dataloader, if rows fail to insert due to a "Failed to parse date" error, then in the Success file that's generated, the error rows will be displayed as successes, and the preceding rows will not be included in the Success files. This only occurs when using the Bulk ...

In Review ·Reported By 2 ·Updated 2019-12-02

Data Loader "Query request size" always defaults to 500 regardless of value specified in settings

API , Data Export , Data Loader

When using the Data Loader to run an export (query()) and/or export all (queryAll()) operation, the value set in Data Loader's "Query request size" setting is not being honored or used and batches are being processed using the default value of 500 rows or records. SOAP API Developer Guide - QueryOptions...

In Review ·Reported By 10 ·Updated 2019-11-18

Monitor Bulk Data Load Jobs shows completed job more than last 7 days.

Data Loader , Data Import Wizard

Monitor Bulk Data Load Jobs shows complete job more than last 7 days if batches are stuck with “Queued”,  "In Process" or "Not Processed" Status.

In Review ·Reported By 2 ·Updated 2019-10-24

Data Loader v46 exporting address fields generates "org/apache/commons/beanutils/BeanIntrospector" error

Data Loader

Data Loader v46 exporting address fields generates "org/apache/commons/beanutils/BeanIntrospector" error The "org/apache/commons/beanutils/BeanIntrospector" error happens when trying to export the following fields with Data Loader v46 (Summer 19 release) - User : Address - Lead : Address -...

Fixed - Winter '20 Patch 4.0 ·Reported By 152 ·Updated 2019-10-12

Receive multiple email address change emails when mass updating User records using a CSV file that contains an incorrectly formatted username

Data Loader

When mass updating User email addresses using a CSV file that contains at least one incorrectly formatted username value (such as instead of, three identical notification emails will be sent to both the previous and new email addresses of Users whose email addresses are cha...

Fixed - Winter '20 ·Reported By 14 ·Updated 2019-10-12

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