Known Issues · Data Import Wizard

Users without a Business Account record type assigned to their profile are unable to match by custom Lookup fields on Person Accounts

Data Import Wizard

When a custom Lookup field has been added to the Business / Person account entity, the option to use it for matching in the DIW becomes available. However, this option is NOT available for users who do not have a Business Account record type assigned to their profile, even if the custom Lookup field...

Fixed ·Reported By 1 ·Updated 7 days ago

DIW loads blank values for Mailing country and Mailing state due to incorrect parsing of these fields and loads the values in Mailing Street

Data Import Wizard

In some customer orgs the specific end user profile users might notice that DIW loads blank values for Mailing country and Mailing state due to incorrect parsing of these fields and loads the values in Mailing Street however they are able to do the same using Dataloader or UI. The issue seems to be happening...

Fixed - Spring '18 Patch 5.0 ·Reported By 5 ·Updated 30 days ago

No Objects are Shown After Browser Refresh if Data Import Wizard is loaded from Contact Tab

Data Import Wizard

If Custom Profile users refresh the Data Import Wizard page after clicking on Import button on Contact Tab in Lightning, they are unable to Import any Object.

In Review ·Reported By 0 ·Updated 2017-12-27

Data Import Wizard email alert reflects incomplete figures

Data Import Wizard

Some customers may observe that the sum of Created, Updated, Ignored, Failed and Rejected rows in the email alert doesn't match the total number of rows in the imported csv file when using the Data Import Wizard.

In Review ·Reported By 3 ·Updated 2017-12-05

Data Import Wizard "Quit" Button Broken in Lightning Experience

Performance , Lightning , Data Import Wizard

When using Lightning Experience, if a user opens the Data Import Wizard and then attempts to Cancel, the "Quit" button will not function as expected and will not close the window or quit the process. This has been verified in two different scenarios till now:

In Review ·Reported By 1 ·Updated 2017-11-08

Data Import Wizard: Cannot select Name field of Case object in matching option.

Summer 17 , Data Import Wizard

Since Summer'17, when importing a custom object record which has Master/Detail relationship with Case object, Name field is missing in matching option.

In Review ·Reported By 3 ·Updated 2017-10-19

Accessibility screen readers fail to read Data Import Wizard access error

Data Import Wizard

When logged into an org that has Custom Objects created, but using a User that does not have access to any of the Custom Objects, the Data Import Wizard will display an error message on the Custom Objects tab: Error You do not have sufficient permissions to import custom objects If the User is...

Fixed - Winter '18 Patch 4.0 ·Reported By 0 ·Updated 2017-10-14

Update operation using the Data Import Wizard does not allow any other Insert, and subsequent inserts are suppressed

Apex , Data Import Wizard

When you try to update a record using "Update existing records" in Data Import Wizard and if there is another upsert operation running via trigger then Database.upsert gets invoked but the record of a related object is not created Similarly when you try to update a record using "Add new and update...

No Fix ·Reported By 3 ·Updated 2017-09-05

Importing / Updating Custom object records using Data Import Wizard fails with Internal server error ending in 1051796352 / -533452128

Data Import Wizard

Some customers may get an internal server error while trying to import records to a custom object which is a part of a managed package. This only happens using Data Import Wizard since the records can be created fine using DataLoader and from UI. The root cause appears to be the fact that Data Import...

No Fix ·Reported By 1 ·Updated 2017-09-05

Summer 17'- Data Import Wizard fails to read Recordtype Labels during import

Summer 17 , Data Import Wizard

Customers may not be able insert/update records in Summer 17 orgs using Data Import Wizard when Record Type Labels are used instead of record type id for field mapping. Works fine in Spring 17’ org

Fixed - Summer '17 Patch 10.0 ·Reported By 5 ·Updated 2017-06-30

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