Known Issues · Data Import Wizard

Data Import Wizard email alert reflects incomplete figures

Data Import Wizard

Some customers may observe that the sum of Created, Updated, Ignored, Failed and Rejected rows in the email alert doesn't match the total number of rows in the imported csv file when using the Data Import Wizard.

In Review ·Reported By 3 ·Updated 9 days ago

Data Import Wizard "Quit" Button Broken in Lightning Experience

Performance , Lightning , Data Import Wizard

When using Lightning Experience, if a user opens the Data Import Wizard and then attempts to Cancel, the "Quit" button will not function as expected and will not close the window or quit the process. This has been verified in two different scenarios till now:

In Review ·Reported By 1 ·Updated 2017-11-08

Data Import Wizard: Cannot select Name field of Case object in matching option.

Summer 17 , Data Import Wizard

Since Summer'17, when importing a custom object record which has Master/Detail relationship with Case object, Name field is missing in matching option.

In Review ·Reported By 3 ·Updated 2017-10-19

Accessibility screen readers fail to read Data Import Wizard access error

Data Import Wizard

When logged into an org that has Custom Objects created, but using a User that does not have access to any of the Custom Objects, the Data Import Wizard will display an error message on the Custom Objects tab: Error You do not have sufficient permissions to import custom objects If the User is...

Fixed - Winter '18 Patch 4.0 ·Reported By 0 ·Updated 2017-10-14

Update operation using the Data Import Wizard does not allow any other Insert, and subsequent inserts are suppressed

Apex , Data Import Wizard

When you try to update a record using "Update existing records" in Data Import Wizard and if there is another upsert operation running via trigger then Database.upsert gets invoked but the record of a related object is not created Similarly when you try to update a record using "Add new and update...

No Fix ·Reported By 3 ·Updated 2017-09-05

Importing / Updating Custom object records using Data Import Wizard fails with Internal server error ending in 1051796352 / -533452128

Data Import Wizard

Some customers may get an internal server error while trying to import records to a custom object which is a part of a managed package. This only happens using Data Import Wizard since the records can be created fine using DataLoader and from UI. The root cause appears to be the fact that Data Import...

No Fix ·Reported By 1 ·Updated 2017-09-05

Summer 17'- Data Import Wizard fails to read Recordtype Labels during import

Summer 17 , Data Import Wizard

Customers may not be able insert/update records in Summer 17 orgs using Data Import Wizard when Record Type Labels are used instead of record type id for field mapping. Works fine in Spring 17’ org

Fixed - Summer '17 Patch 10.0 ·Reported By 5 ·Updated 2017-06-30

"Duplicate key EntityObject" when perform data import with unique with case insensitive and External ID Field

Platform , Data Import Wizard

Some customers may encounter the message "Duplicate key EntityObject" when perform data import unique with case insensitive and External ID Field

Fixed - Summer '17 Patch 9.4 ·Reported By 0 ·Updated 2017-06-30

Data Import Wizard shows error message and unable to import/upload data in IE11 when importing/uploading by Drag and Drop CSV file

Data Import Wizard

This issue occurs when System Local is a multi-byte language. Data Import Wizard shows the error message, 'There was a problem uploading the CSV file. Try again, or choose another file.' when uploading CSV file by Drag and Drop. After that, unable to proceed to import/upload data.

Fixed - Summer '17 Patch 8.0 ·Reported By 5 ·Updated 2017-06-11

Data import wizard loads with flashing error "You do not have sufficient permission to import standard objects”

Data Import Wizard

Customers are seeing the following error message when DIW is loaded. This is a temporary, non-blocking message but creates a poor user Experience. Error: "You do not have sufficient permission to import standard objects"

Fixed - Summer '17 Patch 7.0 ·Reported By 3 ·Updated 2017-06-10

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