Salesforce Known Issues

Known Issues · Data Import Wizard

Data Import Wizard email alert reflects incomplete figures

Data Import Wizard

Some customers may observe that the sum of Created, Updated, Ignored, Failed and Rejected rows in the email alert doesn't match the total number of rows in the imported csv file when using the Data Import Wizard.

In Review ·Reported By 5 ·Updated 18 days ago

Data Import Wizard's email summary for “Add New Records” option are not correct

Spring 17 , Data Import Wizard

When inserting records using “Add New records” selection in DIW if the records already exist in salesforce DIW result email indicates that the records were updated instead of ignored because they share the same email address

No Fix ·Reported By 2 ·Updated 28 days ago

Data Import Wizard: Import fails when Eternal ID is used to designate record owners

Data Import Wizard

Import of custom object records with Data Import Wizard fails when using External ID for "Which User field in your file designates record owners?" Below are couple of errors observed. (-1398541420) (849751857)

No Fix ·Reported By 1 ·Updated 28 days ago

Person Account owner changes to running user when using Data Import Wizard and matching with Email or Account Name

Data Import Wizard , Summer 19

Person Account owner changes to running user when updating records using Data Import Wizard and matching with Email or Account name, though the CSV file do not have owner information.

No Fix ·Reported By 1 ·Updated 2020-01-24

Monitor Bulk Data Load Jobs shows completed job more than last 7 days.

Data Loader , Data Import Wizard

Monitor Bulk Data Load Jobs shows complete job more than last 7 days if batches are stuck with “Queued”,  "In Process" or "Not Processed" Status.

In Review ·Reported By 2 ·Updated 2019-10-24

DIW Update/Upsert functionality Matching by Name is checking "Name" using Case Sensitive methods, rather than Case Insensitive on Custom Objects

Data Import Wizard

While we perform an Update or Upsert through DIW criteria, Matching by Name is creating Duplicate records considering the values to be case sensitive rather than Case Insensitive on Custom Objects, contradicting the Doc - What Is Imported for Custom Objects? https://help.salesforce.com/articleView?...

No Fix ·Reported By 2 ·Updated 2019-09-12

Returned BULK Data Load Job page with Salesforce Classic, when launching Data Import Loader from setup

Lightning , Data Import Wizard

After launching Data Import Wizard from setup and importing data completely, BULK Data Load Job page appears as expected. However, the page is loaded in Salesforce Classic UI though the UI is set with Lightning Experience.

In Review ·Reported By 5 ·Updated 2019-09-06

Data Import Wizard loads blank values for Mailing Country and Mailing State when using State and Country Picklists

Data Import Wizard

In some organizations, when inserting or updating the Mailing Country or Mailing State using the Data Import Wizard, blank values will instead be inserted, and the country and state will instead be inserted into the Mailing Street field. This does not occur when users have either the Modify All data...

In Review ·Reported By 7 ·Updated 2019-08-23

Data Import Wizard hide Cancel and OK buttons of Map field popup window when using lower resolution machine.

User Interface , Summer 18 , Lightning , Data Import Wizard

In Summer'18 with Lightning Experience, Data Import Wizard hide Cancel and OK button in Map Field popup window. This issue occurs when using lower resolution machine and depends on what browser use. e.g. For Mac, Firefox and Safari should work properly even if configuring the resolution at 1280 *...

No Fix ·Reported By 7 ·Updated 2019-06-25

Reports To field for Contacts does not populate during Insert Operation

Data Import Wizard

The Reports To field for Contacts does not populate when creating contact record using data import wizard.

No Fix ·Reported By 4 ·Updated 2019-06-25

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