Salesforce Known Issues

Known Issues · Data Export

Data Export fails to complete when the SOS Session object is included

Data Export

Organizations that have SOS Session enabled will notice that Data Exports fail to complete processing when the SOS Session object is included in the export and at least one record in that object contains information in the Video Session ID field.

In Review ·Reported By 1 ·Updated 23 days ago

Unable to schedule job when Locale is set to "Spanish (Peru)".

Data Export , Winter 19

If as user's Locale is set to "Spanish (Peru)" they will encounter an error when trying to save a scheduled job, the most common one being the Weekly Data Export feature when trying to schedule recurring jobs.

In Review ·Reported By 0 ·Updated 27 days ago

Data Export Files are Inconsistent

Data Export

The files of Data Export are of inconsistent size. They do not include the attachment files even though "Include images, documents, and attachments" and "Include Salesforce Files and Salesforce CRM Content document versions" is checked when Data Export is kicked off. This issue does not happen consistently....

In Review ·Reported By 1 ·Updated 30 days ago

Full data export truncates Long Text Area fields if the object also contains compound fields

Data Export , Metadata

Weekly or monthly exports truncate Long Text Area fields to 255 characters if the object contains custom compound field types such as a Geolocation field. Compound Field Considerations and Limitations https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/compound_fields_limitations.htm If...

In Review ·Reported By 4 ·Updated 2018-11-09

Error consistently encountered when attempting to unzip 1 full data export's zip file

Data Export

You may encounter errors upon attempting to unzip full data export files using Terminal on a Mac you may see: "End-of-central-directory signature not found. Either this file is not a zipfile, or it constitutes one disk of a multi-part archive. In the latter case the central directory and zipfile comment...

No Fix ·Reported By 9 ·Updated 2018-10-30

Data Loader "Query request size" always defaults to 500 regardless of value specified in settings

API , Data Export , Data Loader

When using the Data Loader to run an export (query()) and/or export all (queryAll()) operation, the value set in Data Loader's "Query request size" setting is not being honored or used and batches are being processed using the default value of 500 rows or records. SOAP API Developer Guide - QueryOptions...

In Review ·Reported By 3 ·Updated 2018-07-12

Block Large Data Export policy condition in Transaction Security is not working when NumberOfRows >500

API , Platform , Data Export , Data Loader

When trying to implement the example provided by this link, to stop users from downloading 2000+ records via the API. It does not work as expected. https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_interface_TxnSecurity_PolicyCondition.htm

Fixed - Summer '18 Patch 9.0 ·Reported By 6 ·Updated 2018-06-16

CAPTCHA on Report Exports produces error “V1 SHUTDOWN ON 2018-03-31”

Analytics , Data Export

Organizations that have the "Captcha Control on Data Access” permission enabled will receive the following error message when attempting to export reports: “V1 SHUTDOWN ON 2018-03-31 Direct site owners to g.co/recaptcha/upgrade”.

Fixed - Summer '18 Patch 4.0 ·Reported By 5 ·Updated 2018-06-09

Discrepancy in the field length for the field UserTerritory2Association.RoleInTerritory2

API , Data Export

>> Workbench displays the API field length to be 40 characters. But the field is a picklist field of String(255). >> In Workbench creating record with field length greater than 40 characters works perfectly fine. >> But, in other integrations, the data could be truncated or an error could be thrown...

Fixed - Summer '18 ·Reported By 3 ·Updated 2018-06-09

Query on KnowledgeableUser doesn't return results or all expected records

API , Chatter , Data Export , Data Loader , Communities

Users may report that they are not getting any results or all expected results when querying the KnowledgeableUser entity via the API. KnowledgeableUser https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/sforce_api_objects_knowledgeableuser.htm For example, you may a Topic in your...

Fixed - Spring '18 Patch 17.0 ·Reported By 1 ·Updated 2018-04-20

1 to 10 of 15 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.