Salesforce Known Issues

Known Issues · Content and Files

Sandbox and NA44 errors when accessing BLOB/CLOB fields or installing AppExchange packages

Content and Files , Packaging , VisualForce , Sandbox , Winter 19

Salesforce transactions that are creating or modifying binary data type fields, also known as BLOBs, and subsequently perform rollback operations either implicitly (Apex test method completion) or explicitly (manual savepoint capture and rollback) may encounter errors attempting to access those fields...

In Review ·Reported By 40 ·Updated Yesterday

Change Set Upload fails with error “Your organization may not have permission or may not have enabled Secure Agents organization permission”

Content and Files , Change Sets

Some customer may have observed the following Internal Server Error when uploading a change set in their sandbox. Error Number: 1690443253-21267 (416975980) This happens when secure agent permission was used prior and an External Object was created using the external Data Source configured through...

No Fix ·Reported By 0 ·Updated 5 days ago

Default Record Type is not assigned when uploading content through Files or Chatter

Chatter , Content and Files

When uploading Files using Chatter, users will notice that the "General" Record Type is assigned to the uploaded content. This will happen even if a custom Record Type has been assigned as the Default Record Type on that users Profile.

In Review ·Reported By 29 ·Updated 7 days ago

SOQL on ContentVersion returns results even if the site guest user does not have access to the record

Apex , Content and Files

If a site guest user queries a content version document which he does not have access on in a SOQL query passing the content document Id as a filter, the SOQL query returns results

Release In Progress - Summer '19 ·Reported By 4 ·Updated 7 days ago

Can't upload Files for object "Live Chat Transcripts" in LEX

Content and Files , Live Agent

After adding "Notes & Attachments" related list for object "Live Chat Transcripts" in Lightning Experience, when attempting to add attachment to "Notes & Attachments" in Lightning Experience, end users see error.

Scheduled - Winter '20 ·Reported By 3 ·Updated 7 days ago

File previews temporarily disabled for OpenOffice .ods, .odp, and .odt file formats

Content and Files

We have temporarily disabled file previews for OpenOffice .ods, .odp, and .odt files. Previews won’t be generated for any newly uploaded files of these types. Previews are available for existing OpenOffice files. All other file functionality continues to work as before.

No Fix ·Reported By 0 ·Updated 10 days ago

Lightning: Notes & Attachments related list displays "Owner" but is actually showing the Note's "Created By" user.

Content and Files , User Interface , Lightning

There is a discrepancy between Aloha (Classic) and Lightning with the way Note fields are displayed in the standard "Notes & Attachments" related list. In Classic, when you view a Note in the Notes & Attachments related list the "Created By" field is shown when viewing a list of Notes. However,...

In Review ·Reported By 17 ·Updated 11 days ago

Custom error messages not displayed in Lightning Experience when uploading files

Apex , Content and Files , Summer 17

Server error messages (added via addError() for instance) are not displayed in various scenarios (e.g. file upload) in Lightning Experience. They are displayed as expected in Classic.

In Review ·Reported By 38 ·Updated 13 days ago

Accessing file attachment in Lightning Console redirects to Classic when Feed is “Expanded”

Content and Files , Service Cloud Console , Lightning , Spring 19

Customers may have observed that users get redirected to Classic when they click on a ‘File Attachment’ within Case Feed, this happens when the feed has been expanded, if the user clicks on the file link WITHOUT expanding, a new tab opens in the same browser with a preview of the file.

Scheduled - Winter '20 ·Reported By 3 ·Updated 13 days ago

ContentVersion VersionData is null in BeforeInsert Trigger in LEX but there are values in Classic

Apex , Content and Files

The ContentVersion.VersionData field is being returned NULL to Apex Triggers when used in Lightning Experience. This issue is not reproducible when a user is on Classic UI. Affected Apex Triggers are found to cause failures in File Uploads when used in a certain way.

In Review ·Reported By 11 ·Updated 18 days ago

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