Salesforce Known Issues

Known Issues · Content and Files

Issue with Upload action on Quick Links - Inconsistent behavior in few browsers

Content and Files , Lightning

Issue with Upload action on Quick Links - Inconsistent behavior in few browsers

Scheduled - Summer '20 ·Reported By 13 ·Updated 3 days ago

Unable to Send email with Attachment >3 MB in Lightning - Access Error

Content and Files

Non-admin users get insufficient Access error while sending an email with Attachment(s) greater than 3 MB in LEX

In Review ·Reported By 3 ·Updated 5 days ago

Unable to toggle "Customer Access" option on a files' sharing detail

Content and Files , Communities

Once a file attached to a record AND shared with a Library too, the option to toggle "Customer Access" gets disabled. Until you do not share/add the file with a Library, "Customer Access" toggle works.

Scheduled - Summer '20 ·Reported By 5 ·Updated 10 days ago

Previews for support formats are not always generating.

Content and Files

In general Salesforce does not guarantee that all Files will generate a preview but, an issue has been found when an instance is under higher than normal load that this can lead to previews not being generated when they normally would be.

In Review ·Reported By 144 ·Updated 12 days ago

Users intermittently directed to login page when clicking 'View File' link for Attachment records after instance refresh

Content and Files , Authentication

If your Salesforce Organization has been migrated to a different instance as a part of Instance Refresh Maintenance: Users may find that they are intermittently directed to a login page when...

In Review ·Reported By 3 ·Updated 12 days ago

Uploading a file in Library shows “An error has occurred” message for non system administrator.

Content and Files

Uploading a file in Library shows “An error has occurred” message for non system administrator. Due to this error, user is unable to upload a file into Library. This error occurs when following two conditions are met. - Critical Update "Require Permission to View Record Names in Lookup Fields"...

Scheduled - Summer '20 ·Reported By 1 ·Updated 12 days ago

Default Record Type is not assigned when uploading content through Files or Chatter

Chatter , Content and Files

When uploading Files using Chatter, users will notice that the "General" Record Type is assigned to the uploaded content. This will happen even if a custom Record Type has been assigned as the Default Record Type on that users Profile.

In Review ·Reported By 50 ·Updated 14 days ago

Password Dialog is displayed when accessing folder from public link when password protection is set to required and defaults to ON

Content and Files

Pubic Link for folder is showing password dialog when Content Delivery setting “Password protection is optional and defaults to ON” and "Password protection is required" is enabled.

In Review ·Reported By 1 ·Updated 14 days ago

Focus lost from Notes composer when editing a Note on the Files tab

Activities , Content and Files , Lightning

On the Files tab in Lightning, if a Note is selected and edited, when the Note is autosaved the Files list will refresh in the background and the cursor will be removed from the Note composer.

Scheduled - Summer '20 ·Reported By 1 ·Updated 14 days ago

Files related to Work Order Line Item record can only have "View" access

Content and Files , Field Service

Work Order Line Item is detail side (Master Detail) with Work Order. With OWD Public Read/Write for "WorkOrder", when adding file to Work Order Line Item record, the file will always have "View" perms rather than "Set by Record".

Scheduled - Summer '20 ·Reported By 2 ·Updated 16 days ago

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