Salesforce Known Issues

Known Issues · Communities

Case Comments do not show the full text in the Related List

User Interface , Communities , Spring 16

When viewing the Case Comments Related List on Cases while in Lightning or using the Napili template within Communities, you are only able to see the first 25 characters with no way to view the full comment.

In Review ·Reported By 92 ·Updated 2 days ago

Attempting to upload an image in a Rich Text field on a Community object detail page fails with the error, 'Unable to upload the image.'

Communities

In a Community with a URL path (ex: https://yourcommunity.ap5.force.com/communitypath/), attempting to upload an image in a Rich Text field on a Community object detail page may fail with the error, 'Unable to upload the image'. This issue occurs when there is no root Community without a URL path...

In Review ·Reported By 52 ·Updated Yesterday

Spring 19: knowledge article Anchor Tag links in rich text fields open in new tab within community

Knowledge , Communities

In community, if you click on an anchor tag url in community, it will open a new browser tab. Note: this is a regression from Spring 19 release.

Fixed - Spring '19 Patch 9.0 ·Reported By 46 ·Updated Today

Attempting to access "Contact Support" component in Community results in "You cannot perform this action on this page"

Communities

Attempting to load the 'Contact Support' component in the Community results in "You cannot perform this action on this page". This issue occurs with unauthenticated guest Users.

In Review ·Reported By 26 ·Updated 2 days ago

Dashboards filters selected in communities are not applied in report

Analytics , Communities

In Community forceCommunity:reportPage component is not showing correct report info when dashboard filter is applied.

In Review ·Reported By 39 ·Updated 3 days ago

When a path that is outside of a domain's custom URLs' path prefixes is accessed on a domain that does not have a root site, error is shown

Sites , Communities

When a request is made on a domain for a path that does not match any of its custom URLs' path prefixes, which means that no custom URL on that domain uses the '/' root path prefix, the error page that is rendered is Salesforce's generic down-for-maintenance page and not a configurable error page.

In Review ·Reported By 17 ·Updated 2 days ago

Opportunity 'Manage Contact Roles' action redirects user to community error page on closing the modal dialog

Communities , Spring 19

In Communities, Opportunity 'Manage Contact Roles' action redirects user to community error page on closing the modal dialog

Fixed - Spring '19 Patch 9.0 ·Reported By 2 ·Updated Today

'Looks like there's a problem' and 'Invalid Page' when Customer Community users attempt to access activities (Tasks and Events)

Activities , Sharing , User Interface , Communities

Product Teams are working to determine if activity (Task and Event) access in communities is fully supported for Customer Community licensed users in reference # W-5728676. Documentation currently indicates that standard customer community users do not have access to Events and only read access to...

In Review ·Reported By 2 ·Updated Yesterday

Reports fail to load in Lightning Communties and Community Builder when using Internet Explorer 11

Analytics , Communities

User will encounter an error or blank page when attempting to view a report within the Report Summary component in a Lightning Community (Customer Service, Partner Central, Customer Account Portal). This only occurs when using Internet Explorer 11.

Release In Progress - Spring '19 Patch 9.6 ·Reported By 0 ·Updated Today

Site.getExperienceId() returns null for Lightning Communities on Custom Domains

Communities

Site.getExperienceId() when executed in a Lightning Context on a custom domain will expect a different experience id for expid on the root. On a custom domain, the lightning context will expect expid_s rather than expid_cookiename which will cause Site.getExperienceId() to return null. NOTE: The...

Scheduled - Summer '19 ·Reported By 1 ·Updated Yesterday

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