Salesforce Known Issues

Known Issues · Communities

Case Comments do not show the full text in the Related List

User Interface , Communities , Spring 16

When viewing the Case Comments Related List on Cases while in Lightning or using the Napili template within Communities, you are only able to see the first 25 characters with no way to view the full comment.

In Review ·Reported By 152 ·Updated 4 days ago

Session timeout/logout popup is not showing for community users.


When session timeout expires, community users are not promoted with a dialog that allows them to log out or continue working

In Review ·Reported By 91 ·Updated 3 days ago

LEX: Task deletion on parent record Activity Timeline leads to incorrect navigation away from Task Home/ Activity Timeline

Activities , Platform , Communities , Lightning

From Lightning: When delete an activity of any type (task, email, event) from the Activity Timeline the user does not remain in the current parent record home page as expected. Instead they are navigated back to the Object Home or Application Home page depending on how they originally navigated to the...

In Review ·Reported By 123 ·Updated 4 days ago

Visualforce Email Template Not Rendering for the Guest User

Communities , Spring 20

When Secure Guest User Record Access setting is enabled, guest user cannot initiate an email where merge fields are accessed. The issue occurs when a merge field in the VisualForce email template attempts to retrieve a field from a record that is not accessible by the Guest User.

In Review ·Reported By 55 ·Updated Today

Error navigating topics in Community: INVALID_TYPE: sObject type 'OrganizationValueInfo' is not supported.


A popup message of "INVALID_TYPE: sObject type 'OrganizationValueInfo' is not supported." appears sporadically when viewing the "Topic Detail" page in the Napili template after clicking on a "Featured Topic" from the Home Page.

In Review ·Reported By 87 ·Updated 4 days ago

Single Related Lists can intermittently fail to load in Lightning Experience and Communities when in Related List - Single Component

Communities , Lightning

When a record page in Lightning Experience or Lightning Communities contains Related List - Single components, those components can fail to load the list data and will load indefinitely until a page refresh is performed.

In Review ·Reported By 18 ·Updated Yesterday

Community Guest user may see the Error ‘The Requested resource does not exist’ while Creating Record from community using the lightning:recordEditForm

Communities , Lightning

There is an issue when guest users try to create a record from community using the lightning:recordEditForm component they might see the error , however the record will be created in the database. 1. This only affects Community guest users when ‘Reassign new records created by guest users to the default...

In Review ·Reported By 4 ·Updated Yesterday

Work Order Line Items and Service Contract Line Items not visible in reports for external users

Analytics , Communities

Work Order Line Item and Service Contract Line Item records are not visible in reports for external users - even though external users can view these records via the UI.

In Review ·Reported By 66 ·Updated 4 days ago

Incorrect page loads when audience is assigned to generic record page variations for object detail, list or related list page


Incorrect page variation loads for user when audience is assigned to generic record page variations for object detail, list or related list page .

In Review ·Reported By 1 ·Updated Yesterday

Custom CSS deploy fails

Communities , Salesforce DX

When trying to deploy the Community ExperienceBundle with the following custom CSS causing an error: CSS: .cCenterPanel { min-height: calc(100vh - 203.5px); } Error: force-app\main\default\experiences\ customCSS contains errors, Parse error in null at line 2 column 29: min-height:...

In Review ·Reported By 2 ·Updated 2 days ago

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