Salesforce Known Issues

Known Issues · Communities

Case Comments do not show the full text in the Related List

User Interface , Communities , Spring 16

When viewing the Case Comments Related List on Cases while in Lightning or using the Napili template within Communities, you are only able to see the first 25 characters with no way to view the full comment.

In Review ·Reported By 100 ·Updated 3 days ago

Clicking "Continue Working" button on the session timeout popup window redirects to login when SSO is enabled

Chatter , Platform , Portal , Sites , Authentication , User Interface , Site.com , Service Cloud Console , Communities

While user is logged into Salesforce through the organizations Single Sign On the session will end based off of the session settings in the UI. After clicking the "Continue Working" button when timeout warning is displayed the user is being redirected to login page. Note:This is an intermittent...

In Review ·Reported By 63 ·Updated 3 days ago

lightning:map does not work in communities

Communities , Lightning

The lightning:map component throws CSP errors in communities when using the CSP security settings as "Allow Inline Scripts and Scripts Access to Whitelist Third-party Hosts." The error message is as follows Access to resources from an unapproved, external host violates your Content Security Policy...

In Review ·Reported By 36 ·Updated 3 days ago

"Page not available" when clicking View All from Activity timeline in Community.

Activities , Communities , Spring 19

When viewing the Activity timeline in a Community there is an option under "Load More Past Activities" to View All. When clicked though this may display blank page displaying "Page Not Available". This currently tends to occur in organizations that have multiple Contacts enabled for Activities.

Fixed - Spring '19 Patch 18.0 ·Reported By 4 ·Updated 3 days ago

Lightning Community Self-registration generic error message when a duplicate username is created

Communities , Lightning

Generic message: "Your request cannot be processed at this time. The site administrator has been alerted." appears when user tries to self-register but the username already exists.

In Review ·Reported By 16 ·Updated 4 days ago

Owner name field not visible when the User visibility is set to Public Read Only and the record is owned by a non Community member

Sharing , Communities

The Owner name field is not visible to External and Internal users when the User visibility is set to Public Read Only and the record is owned by a non Community member (Lightning only) - Actual Result. If OWD for external user for "User" entity set to "Public Read Only", the owner field shows empty(blank). If...

In Review ·Reported By 14 ·Updated 4 days ago

Unable to uninstall package due to components associated to a community

AppExchange , Packaging , Communities

This issue occurs when packaged components are associated with a community in an org. This typically happens when there are LEX components or aura bundles are used in a community. References are created in the backend and its difficult to remove these unless the user reviews all the pages in the com...

Scheduled - Summer '19 ·Reported By 6 ·Updated 4 days ago

Error while editing user - This user is a portal administrator and must have a profile with the "Edit Self-Service Users" permission."

User Interface , Communities

When editing a user you are receiving "This user is a portal administrator and must have a profile with the "Edit Self-Service Users" permission." and the permission is not seen in any of the profiles or permission sets.

In Review ·Reported By 2 ·Updated 4 days ago

Search Results redirect to 'Invalid page' in community when attempting to a search term that include tilde '~'

Search , Communities

If you search in community and it has a tilde '~', it will redirect to invalid page.

Scheduled - Winter '20 ·Reported By 2 ·Updated 4 days ago

External links in flagged/pending discussions in Community Moderation app open incorrectly

Communities

The web link within a post appearing under the flagged discussions from the Moderation Workspace Community does not open the right url address. It is incorrectly prefixed with the community URL.

Scheduled - Summer '19 Patch 2.0 ·Reported By 0 ·Updated 4 days ago

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