Known Issues · Communities

Image Formula field not displaying in Napili Community template

Communities , Winter 16

Image Formula field shows as broken in Communities using Napili template.

In Review ·Reported By 46 ·Updated Yesterday

Numbered Lists in Rich Text area fields display differently in Spring '18

Knowledge , User Interface , Communities , Spring 18

In Spring '18, a numbered list in a Rich Text Area field may display differently than in Winter '18. For example: Winter '18: 1. Outer List 2. Outer List    a. Inner List    b. Inner List 3. Outer List 4. Outer List Spring '18: 1. Outer List 2. Outer List    3. Inner List    4. Inner...

In Review ·Reported By 26 ·Updated Today

'Send Email' Button Missing from Activities Related List in Templated Communities

Communities , Lightning

If all possible standard Email Actions / Buttons are added in layouts and the "Send an Email" button does appear in both Classic and Lightning Experience, the button may still fail to display in the Activity History related lists for templated Lightning Communities.

In Review ·Reported By 10 ·Updated Yesterday

Community users see 'We can’t upload your photo right now. Please wait a few minutes and try again' when attempting to upload Profile image.

Chatter , Communities , Summer 17

Some Community users have observed the following error when attempting to upload a profile image 'We can’t upload your photo right now. Please wait a few minutes and try again'

In Review ·Reported By 8 ·Updated Yesterday

Community/Navigational Topics Feed Question not show up under Discussion


Navigational topics based public communities occasionally going out of sync with their associated channels/channel subscriptions in Sandbox orgs.

In Review ·Reported By 9 ·Updated 2 days ago

Unable to access archived Activity records in Community using the Customer Service (Napili) template

Activities , Communities

When working in a Community built using the Customer Service (Napili) template, users will notice one of two error messages when attempting to access archived Activity records. Error 1: Looks like there was a problem Error 2: Invalid Page

In Review ·Reported By 3 ·Updated 2 days ago

Cannot disable a Customer User when there is a Process which updates the User record at the same time.

Portal , Communities , Process Builder

Cannot permanently disable a Customer User when there is a Process which updates the User record at the same time.

Scheduled - Summer '18 ·Reported By 3 ·Updated 2 days ago

Cannot hide Emails by setting IsExternallyVisible to false via before trigger in certain condition

Apex , Chatter , Platform , Communities , Lightning

Email IsExternallyVisible cannot be set to False via Trigger Before context if the checkbox is unchecked in the UI and the default Visibility for the Email is True

In Review ·Reported By 1 ·Updated 2 days ago

Custom Actions with URL Target “Replace Page” does not work in Community QLE

Communities , Salesforce CPQ (Configure-Price-Quote)

High-level overview: Calls to from a VF page does nothing when embedded within a communities lightning app. Custom Actions with URL Target set to Replace Page will not work when placed in the Quote Line Editor in a Community. Additionally Custom Actions installed by...

In Review ·Reported By 0 ·Updated 2 days ago

Communities and Lightning Components: Custom field values not getting populated when using Lightning dynamic components

Communities , Summer 16

Customer has a form inside a lightning community template. When viewing the form as System Administrator - the values get populated as expected. However, when viewing the same form as a community user, the values are not populated properly. This happens only on custom fields, the standard fields are...

In Review ·Reported By 4 ·Updated 3 days ago

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