Known Issues · Communities

Case Comments do not show the full text in the Related List

User Interface , Communities , Spring 16

When viewing the Case Comments Related List on Cases while in Lightning or using the Napili template within Communities, you are only able to see the first 25 characters with no way to view the full comment.

In Review ·Reported By 87 ·Updated Yesterday

Screen Flows Launched by Quick Actions Display Duplicate Labels in Communities

Communities , Flow

Organizations that attempt to launch a Screen Flow in Communities via a Quick Action will find that the Label / Header associated with the action will display twice.

In Review ·Reported By 50 ·Updated Yesterday

Attempting to upload an image in a Rich Text field on a Community object detail page fails with the error, 'Unable to upload the image.'

Communities

In a Community with a URL path (ex: https://yourcommunity.ap5.force.com/communitypath/), attempting to upload an image in a Rich Text field on a Community object detail page may fail with the error, 'Unable to upload the image'. This issue occurs when there is no root Community without a URL path...

In Review ·Reported By 38 ·Updated 2 days ago

Work Order Line Items and Service Contract Line Items not visible in reports for external users

Analytics , Communities

Work Order Line Item and Service Contract Line Item records are not visible in reports for external users - even though external users can view these records via the UI.

In Review ·Reported By 26 ·Updated Yesterday

Winter 19: Knowledge tables does not display properly.

Knowledge , Communities

It is seen in the first column where the content is displayed vertical. This is seen in Lightning community template (I.e: Service Community)

Fixed - Winter '19 Patch 14.0 ·Reported By 13 ·Updated Yesterday

When switching between two communities on different domains, community from previous tab throws NotLoggedInException

Communities

When switching between two communities on different domains community from previous tab throws NotLoggedInException gack (637474174)

In Review ·Reported By 10 ·Updated Today

Date/Time fields display incorrect value in Lightning in Microsoft Edge and IE 11 for some users local computer Date/Time short date format

Communities , Lightning

Display and edit abnormalities when using Lightning along with Microsoft Edge and Internet Explorer when using Lightning Experience or Lightning Communities. This occurs for list views and page layouts. Date/Time fields display a value - of 1970-01-01 when the user’s local computer has their short...

In Review ·Reported By 10 ·Updated Yesterday

Unable to access archived Activity records in Community using the Customer Service (Napili) template

Activities , Communities

When working in a Community built using the Customer Service (Napili) template, users will notice one of two error messages when attempting to access archived Activity records. Error 1: Looks like there was a problem Error 2: Invalid Page

In Review ·Reported By 8 ·Updated Today

Partner community user is unable to view Campaign/Campaign History/Campaign Members in reports

Analytics , Communities

In custom report type, if the Campaign/Campaign History/Campaign Member is either B(secondary object) or C(Tertiary object), partner community user is not able to see the corresponding Campaign columns in the report.

In Review ·Reported By 5 ·Updated Today

Owner name field not visible when the User visibility is set to Public Read Only and the record is owned by a non Community member

Sharing , Communities

The Owner name field is not visible to External and Internal users when the User visibility is set to Public Read Only and the record is owned by a non Community member (Lightning only) - Actual Result. If OWD for external user for "User" entity set to "Public Read Only", the owner field shows empty(blank). If...

In Review ·Reported By 6 ·Updated Yesterday

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