Salesforce Known Issues

Known Issues · Commerce Cloud Platform

Unable to scroll the page structure in business manager page designer module

Commerce Cloud Platform

When the page designer business manager module is accessed in a browser window which has reduced height, then the last component in the page structure will not be visible

In Review ·Reported By 2 ·Updated Today

OCAPI ShopAPI product_search request with 4 or more refine parameter htype returns incorrect ProductSearchRefinement

Commerce Cloud API/OCAPI , Commerce Cloud Platform , B2C Commerce 20.1

When the shop api call has more than 3 values for htype param, the ProductSearchRefinement values are missing in the response.

In Review ·Reported By 2 ·Updated Today

Lowest price is incorrect when two price book promotions are active/enabled simultaneously for the same product (using promotion library)

Commerce Cloud Platform

With promotion library enabled, when two price book promotions are running at the same time for the same product then that product will not be assigned with the lowest price.

Fixed in version 20.2 Preview ·Reported By 4 ·Updated 3 days ago

Order promotion prorated price adjustment is unevenly distributed in the basket

Commerce Cloud Platform

If the basket has line items qualifying for BOGO and order promotions and if the quantity of one of the line items is greater than 1 then order promotion prorated price adjustment is unevenly distributed in the basket.

Fixed in version 20.2 Preview ·Reported By 3 ·Updated 3 days ago

Catalog import is broken when there is a change in the shared variation attribute of a product to a different shared variation attribute definition

Commerce Cloud Platform

Catalog import is broken when there is a change in the shared variation attribute of a product to a different shared variation attribute definition

In Review ·Reported By 2 ·Updated 3 days ago

Custom job with ExportOrders Pipelet failing with runtime exception

Commerce Cloud Platform

Custom jobs with ExportOrders Pipelet can fail with runtime exception under certain circumstances. The most likely root cause is that another job is running at the same time deleting some Orders. It affects mostly Orders with short Order retention (i.e.: failed orders).

Fixed in version 20.2 Preview ·Reported By 2 ·Updated 3 days ago

Entering the price of product which more than 10 digits manually is not possible

Commerce Cloud Platform

Entering the price of a product more than 10 digits manually it is not possible

Fixed in version 20.2 Preview ·Reported By 1 ·Updated 3 days ago

Promotion Library Use Case - Can not apply promotion with price greater than 2,147,483,647

Commerce Cloud Platform

Due to a design limitation on the data type being used, it is not possible to apply a promotion with a price greater than 2,147,483,647

Fixed in version 20.2 Preview ·Reported By 1 ·Updated 3 days ago

Scheduled Search Index Rebuild Can be Skipped due to unavailable Thread

Commerce Cloud Platform

The product update step of the Search Index Rebuild Schedule job is skipped and does not display an error under Administration > Operations > Jobs History (Deprecated) when an incremental Product Index update is running at the same time. The Index Rebuild task requires two locks: - search/sites-[site]-site/product/update -...

Fixed in version 20.2 Preview ·Reported By 1 ·Updated 3 days ago

Storefront product search can not find product from promotion using feedbased Pricebook

Commerce Cloud Platform

When Promotion Qualifying Products uses feedbased pricebook, Storefront product search returns no product.

Fixed in version 20.2 Preview ·Reported By 1 ·Updated 3 days ago

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