Salesforce Known Issues

Known Issues · Commerce Cloud Platform

Order export fails if OrderAddress Suite field is longer than 32 characters

Commerce Cloud API/OCAPI , Commerce Cloud Platform

While the Suite field on the OrderAddress object can be up to 256 characters, the ExportOrders pipelet and job step will fail if this field has a value greater than 32 characters. This is due to the field being defined in the Order.xsd as a String with a limit of 32 characters.

In Review ·Reported By 0 ·Updated Today

SFRA | Offline product is still reachable on the storefront

Commerce Cloud Store , Commerce Cloud Platform

Salesforce Reference Application (SFRA ) When a master product is set Offline in Business Manager, a category search will not return the product any longer. However, if the visitor/user of the site knows the product ID of the offline product, they are able to navigate to a PDP (product display page)...

In Review ·Reported By 5 ·Updated 4 days ago

CCAC data is not showing data accordingly timezone

Commerce Cloud Einstein/Predictive , Commerce Cloud Platform

If customer has timezone GMT-4 (EST) Configured in manage realm. But as we know it’s showing Etc/GMT+4 on the home page of CCAC. Which is equivalent to (GMT-4) but still data in the reports are not aligned to correct timezone(GMT-4). It's still shows data according to incorrect timezone , which is in...

In Review ·Reported By 3 ·Updated 4 days ago

Timezone displayed for the site is inconsistent on the Business Manager UI

Commerce Cloud Platform

Timezone selected and displayed are inconsistent for a site in Business Manager. Adhering to the POSIX-standard "Etc/GMT"-Timezones use POSIX-style signs in the Zone names and the output abbreviations, even though this appears to be opposite of what we expect it to be. For instance, POSIX has...

In Review ·Reported By 2 ·Updated 5 days ago

Price details doesn't show for product_search OCAPI DATA API call for customer

Commerce Cloud API/OCAPI , Commerce Cloud Platform

OCAPI DATA API method /product_search does not return Pricing details of the Products.

In Review ·Reported By 11 ·Updated 6 days ago

Warning Message Catalog import for DEPRECATED Raw variation value

Commerce Cloud Platform

Customers reporting Warning message for any catalog import record. The message is being seen after import has completed. Message- [2020-01-22 22:20:02.444 GMT] WARN [DATAWARNING] [19/40] Product: 1236545659: One or more Image groups with DEPRECATED Raw variation value has been specified in image...

In Review ·Reported By 5 ·Updated 7 days ago

Elastic Search Index discrepancies lead to failed index rebuild

Commerce Cloud Platform , B2C Commerce 19.10

It's currently possible for the meta-index and the Database to have different attribute type values for the same attribute. When this occurs the Elastic Search Indices will fail to build and result in a type error.

In Review ·Reported By 2 ·Updated 7 days ago

Page Meta Tag Rules not working correctly for PLPs (category pages) on SFRA 4.3.0

Commerce Cloud Platform

Product Listing Page (PLP) meta tag rules are ignored. For example, the default <title> tag will display: Sites-[MySite]-Site.

In Review ·Reported By 8 ·Updated 11 days ago

order export / export of orders with pricebookids > 100 chars is failing

Commerce Cloud Platform

Orders with priceadjustments referring to a pricebook with an id >100chars can't be exported.

In Review ·Reported By 2 ·Updated 11 days ago

Incorrect/inconsistent email address validation in the business manager

Commerce Cloud Platform

There is a known issue existing in the business manager where email validation is not consistent and failed for a valid email address in the Custom Log Setting page as it is using the different email patterns.

In Review ·Reported By 2 ·Updated 11 days ago

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