Salesforce Known Issues

Known Issues · Commerce Cloud Platform

Promotion rules using site-specific custom attributes not working in some cases.

Commerce Cloud Platform

When creating a promotion with a rule that excludes or includes a product based on a custom attribute, the promotion will sometimes be unable to apply when using the standard PromotionMgr.applyPromotions script api method. An example of a promotion that would fail sometimes would be a promotion that...

In Review ·Reported By 3 ·Updated 3 days ago

Category Copy Failure

Commerce Cloud Platform

Categories in some cases cannot be copied due to an existing sorting rule assignment.

In Review ·Reported By 1 ·Updated 3 days ago

Invalid Sitemaps Files

Commerce Cloud Platform

Sitemaps files are invalid because they are greater than 10 MB

In Review ·Reported By 1 ·Updated 3 days ago

Category expression within detail pages does not inherit from its master

Commerce Cloud Platform

The ${Category} expression within Product Detail Pages falls back to the catalog root in case of no category is available

In Review ·Reported By 1 ·Updated 3 days ago

Storefront search returns fewer results if Einstein Search Recommendations is enabled

Commerce Cloud Platform

We have noticed that when search autocorrections is turned on, the search query is always autocorrected if there is a suggested search. Instead, the search should only be autocorrected if the original search term provided no search results. This is problematic because Einstein will often suggest...

In Review ·Reported By 7 ·Updated 4 days ago

Changing Coupon code in SingleCode Coupon in BM breaks the case insensitivity rule.

Commerce Cloud Platform

Changing Coupon code in SingleCode Coupon with Case insensitivity in BM breaks the case insensitivity rule and does not apply to the Basket.

In Review ·Reported By 2 ·Updated 4 days ago

Disabled locales can override mappings of enabled locales.

Commerce Cloud Platform

SEO mappings of disabled locales can override mappings of enabled locales, when setting the Locale Mapping configuration.

In Review ·Reported By 1 ·Updated 4 days ago

Reports and Dashboards - Technical Reports missing data after 5/7

Commerce Cloud Platform

When visiting https://ccac.analytics.demandware.com/technical/controller, you may notice that there is no data for the technical report section of Reports and Dashboards. This is due to a bug in the aggregation portion of the report process.

In Review ·Reported By 5 ·Updated 5 days ago

Issues while searching products in Storefront with apostrophe on iOS (iPhone, iPad on iOS version 12 or above)

Commerce Cloud Platform

The product search on iOS (iPhone, iPad on iOS version 12 or above ) that include an apostrophe does not show the search results. But searching the same term without the apostrophe that will return the expected products/results to show up on the Storefront.

In Review ·Reported By 3 ·Updated 5 days ago

Storefront Toolkit - Searchable Product Attribute not using bucket display name values

Commerce Cloud Platform

The searchable product attributes, within the Storefront Toolkit can be found by: - enabling the checkbox "Search Information" from the Storefront Toolkit menu in the upper right corner of the storefront. - hover over the green magnifying glass on the top of the products - notice at the bottom where...

In Review ·Reported By 2 ·Updated 5 days ago

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