Salesforce Known Issues

Known Issues · Commerce Cloud Einstein/Predictive

SKU parameter is missing in Einstein finishCheckout event

Commerce Cloud Einstein/Predictive

Einstein is not receiving SKU in the finishCheckout activities; Einstein is unable to serve recommender strategies like "recent top selling products" if SKU is missing in Einstein finishCheckout event

In Review ·Reported By 3 ·Updated 2 days ago

Not all the values of a multi-selected custom product attributes from BM are showing up in the Cquotient Configurator

Commerce Cloud Einstein/Predictive , Commerce Cloud Platform

Einstein feed is only pulling the first value of a multi-selected custom attribute from the BM, and therefore the remaining selected attribute values are missing in the Cquotient Configurator.

In Review ·Reported By 3 ·Updated 10 days ago

Predictive Sort direction is incorrect when used in a simple sorting rule

Commerce Cloud Einstein/Predictive , Commerce Cloud Platform

Predictive Sort direction should be descending when setup as a simple sorting rule. Currently, the direction is reversed in storefront.

In Review ·Reported By 2 ·Updated 2019-01-22

CQuotient Error Logs

Commerce Cloud Einstein/Predictive

The new Einstein feed job (Administration -> Operations -> Einstein Deployment), produces a bunch of errors such as the ones below: [2018-06-19 15:05:30.129 GMT] ERROR pool-31-thread-2 cq.feed.data.logger Sites-SiteGenesis-Site JOB 9d1103d7ad00fb73d9fbc936e39d1103d7ad 305ad3c8edff0735dd33c48de1 3374292576010451968...

Fixed in version 18.7 Preview Update / GA ·Reported By 2 ·Updated 2018-12-14

Performance degradation for Einstein Deployment Page when the instance has many sites

Commerce Cloud Einstein/Predictive

Customers may experience degraded load time when accessing the "Einstein Deployment" module in Business Manager.

Fixed in version 19.1 Preview ·Reported By 1 ·Updated 2018-12-14

Einstein Status in Business Manager Deployment UI showing both good data status and error based on data

Commerce Cloud Einstein/Predictive , Commerce Cloud Platform

The Einstein Deployment module in the Business Manager shows a good data status, and simultaneously an error on data.

No Fix ·Reported By 0 ·Updated 2018-12-11

Einstein Deployment is flipping the dates while saving schedules.

Commerce Cloud Einstein/Predictive , Commerce Cloud Platform

While saving the schedules for Catalog and Order feeds, the schedules get saved as 2 separate records and the JOBCONDITIONTEXT field seems to be getting crossed. The Catalog time reflects what user intended for Order feed and vice-versa. Also, on attempting to view the configuration on modal screen...

Fixed in version 18.8 GA Update ·Reported By 0 ·Updated 2018-11-26

Warn logs filling up with invalid cookie header for Einstein/Predictive intelligence Service

Commerce Cloud Einstein/Predictive

Log files are getting filled with the repetitive messages related to invalid cookie header as seen below: WARN hystrix-cquotient-client-10 org.apache.http.client.protocol.ResponseProcessCookies XXXXXXXX- STOREFRONT Invalid cookie header.

No Fix ·Reported By 1 ·Updated 2018-11-02

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