Known Issues · Commerce Cloud Einstein/Predictive
Enabling Einstein breaks Page Designer pages when using <isobject>
Commerce Cloud Einstein/Predictive , Commerce Cloud Platform
PageDesigner pages that contain a recommender (e.g. for a product <isobject object="${pdict.product}" view="recommendation">, ) will render broken HTML whenever Einstein is enabled. This occurs because the script for the recommender viewReco-cquotient.js is inserted before the opening html tag thus...
In Review ·Reported By 1 ·Updated Today
CCAC data is not showing data accordingly timezone
Commerce Cloud Einstein/Predictive , Commerce Cloud Platform
If customer has timezone GMT-4 (EST) Configured in manage realm. But as we know it’s showing Etc/GMT+4 on the home page of CCAC. Which is equivalent to (GMT-4) but still data in the reports are not aligned to correct timezone(GMT-4). It's still shows data according to incorrect timezone , which is in...
In Review ·Reported By 0 ·Updated 13 days ago
Einstein recommendations do not work when the storefront users deny the tracking consent
Commerce Cloud Einstein/Predictive
The Einstein recommendations do not show up in storefront when the end-users deny the tracking consent while browsing the sites. The recommend strategies shall work irrespective of cookie consent.
Fixed in version 19.10 Preview ·Reported By 2 ·Updated 2019-09-24
Commerce Cloud Einstein/Predictive , Commerce Cloud Platform
Einstein feed is only pulling the first value of a multi-selected custom attribute from the BM, and therefore the remaining selected attribute values are missing in the Cquotient Configurator.
Fixed in version 19.9 Preview Update; 19.9 GA ·Reported By 5 ·Updated 2019-09-16
Einstein component generates many errors in the log
Commerce Cloud Einstein/Predictive
There are log entries relative to Einstein components in log files like the ones below: Stack trace <stack_trace_id> [2019-05-25 07:32:05.420 GMT] ERROR SystemJobThread|22844703|Retrieve Predictive Sort Data|RetrievePredictiveSortData-Start system.core [site_name] JOB [job_id] - Error executing...
Fixed in version 19.9 Preview ·Reported By 2 ·Updated 2019-08-28
Einstein Search Dictionaries maxlength error in hypernym field
Commerce Cloud Einstein/Predictive , Commerce Cloud Platform
When trying to add the hypernym (or Hyponym) using the lightning search dictionaries module there's a maxlength error (seems to be restricted to 40 characters).
Fixed in version 19.5 Preview ·Reported By 2 ·Updated 2019-05-02
SKU parameter is missing in Einstein finishCheckout event
Commerce Cloud Einstein/Predictive
Einstein is not receiving SKU in the finishCheckout activities; Einstein is unable to serve recommender strategies like "recent top selling products" if SKU is missing in Einstein finishCheckout event
Fixed in version 19.3 Preview Update / GA ·Reported By 3 ·Updated 2019-03-19
Predictive Sort direction is incorrect when used in a simple sorting rule
Commerce Cloud Einstein/Predictive , Commerce Cloud Platform
Predictive Sort direction should be descending when setup as a simple sorting rule. Currently, the direction is reversed in storefront.
Fixed in version 19.3 Preview ·Reported By 3 ·Updated 2019-02-26
Commerce Cloud Einstein/Predictive
The new Einstein feed job (Administration -> Operations -> Einstein Deployment), produces a bunch of errors such as the ones below: [2018-06-19 15:05:30.129 GMT] ERROR pool-31-thread-2 cq.feed.data.logger Sites-SiteGenesis-Site JOB 9d1103d7ad00fb73d9fbc936e39d1103d7ad 305ad3c8edff0735dd33c48de1 3374292576010451968...
Fixed in version 18.7 Preview Update / GA ·Reported By 2 ·Updated 2018-12-14
Performance degradation for Einstein Deployment Page when the instance has many sites
Commerce Cloud Einstein/Predictive
Customers may experience degraded load time when accessing the "Einstein Deployment" module in Business Manager.
Fixed in version 19.1 Preview ·Reported By 1 ·Updated 2018-12-14
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