Salesforce Known Issues

Known Issues · Commerce Cloud Admin

Changes at organization cannot be saved due to a 'Salesforce Account ID is required' error

Commerce Cloud Admin

Customer is unable to save changes made to Organisation in Account Manager such as 2FA enablement due to the following error: "A SalesForce Account ID is required for all non-internal organizations."

In Review ·Reported By 4 ·Updated Today

The button “...” to open the 'Slot Configuration Schedule' dialog and “remove icon” button are missing on the 'Edit Slot' page

Commerce Cloud Admin

The customer is not able to edit the schedule of the content slot configuration from the 'Edit Slot' page in the Business Manager when Preferred UI Locale is set to Japanese. The button “...” to open the 'Slot Configuration Schedule' dialog and delete icon to remove the slot schedule are missing on the...

Fixed in version 20.1 Preview ·Reported By 5 ·Updated 6 days ago

Multiple currencies mapped to the same currency symbol

Commerce Cloud Admin

Multiple currencies have the same currency symbol representation. e.g. SEK and NOK both are displayed as "kr".

In Review ·Reported By 0 ·Updated 7 days ago

geolocation in request object is returning null in B2C OnDemand Sandboxes

Commerce Cloud Platform , Commerce Cloud Admin

request.geolocation is returning 'null' on On-Demand Sandboxes due to which the Geo-Location functionality is not fetching the desired results.

In Review ·Reported By 2 ·Updated 17 days ago

Control Center permissions are lost if editing user has less permissions than the user being edited

Authentication , Commerce Cloud Admin

Given User 1 of org X (any role) with permissions to aaaa_s01 of org Y. If a User 2 of org X (CC_ADMIN) with no permissions to aaaa_s01 makes any changes to User 1, User 1 will loose all direct instance permissions User 2 has no right to.

In Review ·Reported By 4 ·Updated 2019-12-11

Timezone on the product detail page for sitespecific fields does not take daylight into account

Commerce Cloud Admin

The timezone for "Online From" and "Online To" fields shows the site timezone. However, when we are in daylight savings, it is not taken into account.

In Review ·Reported By 1 ·Updated 2019-11-18

Error when activating Unified Authentication in Business Manager

Commerce Cloud Admin

When activating Unified Authentication via Business Manager (Administration > Global Preferences > Security) an error is thrown if the preference "Unified Authentication Supported" is set/changed for the first time ever.

Fixed in version 19.10 GA Update ·Reported By 1 ·Updated 2019-10-23

Unreferenced Content Slot hyper link in Merchant Tools > Online Marketing > Content Slots > Unreferenced Slots is broken.

Commerce Cloud Platform , Commerce Cloud Admin

In Business Manager Merchant Tools > Online Marketing > Content Slots > Unreferenced Slots clicking on the slot link redirects the user to an empty slot configuration page and throws server side errors.

In Review ·Reported By 2 ·Updated 2019-09-23

Handshake failure when code is uploaded with Build-Suite

Commerce Cloud API/OCAPI , Commerce Cloud Platform , Commerce Cloud Admin

Customers may experience SSL Handshake failures when they upload the code using the Build-Suite Error: write EPROTO 140162281645888:error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure:../deps/openssl/openssl/ssl/record/rec_layer_s3.c:1536:SSL alert number 40

In Review ·Reported By 5 ·Updated 2019-09-05

Job Recurring Trigger end date not working as expected

Commerce Cloud Admin

The end date is currently interpreted with a granularity of days. So if you define an end date of 11/12/2018 01:00pm; the job will be executed until the end of the days, means 11/12/2018 11:59pm. A new bug is open for this issue since the hours and minutes are ignored and job will be executed until the...

In Review ·Reported By 1 ·Updated 2019-08-12

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