Salesforce Known Issues

Known Issues · Commerce Cloud API/OCAPI

Price details doesn't show for product_search OCAPI DATA API call for customer

Commerce Cloud API/OCAPI , Commerce Cloud Platform

OCAPI DATA API method /product_search does not return Pricing details of the Products.

In Review ·Reported By 11 ·Updated 6 days ago

OCAPI - account.demandware.com authorization returns 401 error

Commerce Cloud API/OCAPI

We can sometimes see 401 Access denied errors coming from account.demandware.com, when we request the access_token. The issue is intermittent.

In Review ·Reported By 3 ·Updated 12 days ago

OCAPI Data API product prices don't work in currencies other than USD

Commerce Cloud API/OCAPI

Data API calls like the following will not work with other currencies like Chinese Yuan - it works only with USD https://localhost/s/-/dw/data/v20_3/products/008884303989?expand=availability,prices&client_id=aaaaaaaaaaaaaaaaaaaaaaaaaaaaaa&site_id=SiteGenesisGlobal

In Review ·Reported By 2 ·Updated 12 days ago

Locale specific category pageURL value is wrongly used in other locales

Commerce Cloud API/OCAPI , Commerce Cloud Platform

When the category pageURL value is set in ONLY one locale (say en) - it's picked by other locales too like in fr_FR

In Review ·Reported By 0 ·Updated 18 days ago

POST to baskets using more than two shipping line items with a fixed price discount for each results in an error

Commerce Cloud API/OCAPI

When POST to baskets with using more than two shipping line items with a fixed price discount for each in OCAPI call, it is resulting in a 500 Internal Server Error

Fixed in version 20.3 Preview ·Reported By 4 ·Updated 2020-02-26

OCAPI- Product Resource Data API /products/{id} PUT method, does not overwrite product attribute values cleanly as mentioned in documentation.

Commerce Cloud API/OCAPI

OCAPI call to PUT a product should overwrite the product attribute values without resetting other product attribute values when using the header x-dw-validate-existing=true. According to documentation : PUT /products/{id} Creates a product using the information provided. If a product with the same...

Fixed in version 20.3 Preview ·Reported By 2 ·Updated 2020-02-26

API Explorer Not Working on Some Browsers

Commerce Cloud API/OCAPI , Commerce Cloud Platform

The API Explorer is not working on Chrome Browsers running Version 76 and Firefox Browsers with the "Modify Header Value (HTTP Headers)" extension enabled. When trying to authorize or explore, users will receive an error

In Review ·Reported By 33 ·Updated 2020-02-20

OCAPI ShopAPI product_search request with 4 or more refine parameter htype returns incorrect ProductSearchRefinement

Commerce Cloud API/OCAPI , Commerce Cloud Platform , B2C Commerce 20.1

When the shop api call has more than 3 values for htype param, the ProductSearchRefinement values are missing in the response.

In Review ·Reported By 3 ·Updated 2020-02-03

dw.order.ShippingOrder.createShippingOrderItem API is slow when dealing with orders containing around or above 100 products line items

Commerce Cloud API/OCAPI

When dw.order.ShippingOrder.createShippingOrderItem() deals with orders containing around or above 100 products line items (this happens often, as the sites are B2B storefronts), the execution time of API execution is increasingly slow, up to a point that it’s not acceptable. Some tests show that...

Fixed in version 20.2 Preview ·Reported By 3 ·Updated 2020-01-24

Inventory Data API returns wrong turnover value

Commerce Cloud API/OCAPI

The following ocapi call returns wrong information for the "InventoryTurnover"-value in case of a previously run allocation reset: resource called returning faulty value: com.demandware.wapi.resource.data.inventory_list.product_inventory_record.ProductInventoryRecordIDResource#updateInventoryRecord value...

Fixed in version 20.2 Preview ·Reported By 1 ·Updated 2020-01-24

1 to 10 of 51 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.