Salesforce Known Issues

Not all items are loading when scrolling the Feed on cases, accounts, and/or opportunities

Chatter , Platform , Spring 20

When opening up a record, not all items are loaded within the feed.

Scheduled - Spring '20 Patch 15.0 ·Reported By 61 ·Updated 3 days ago

Case Comment Post feed items do not wrap long text and do not make URLs clickable

Chatter , Service , Lightning

In Lightning, compact feed items of type Case Comment Post do not wrap long text and do not make URLs clickable. In Classic they wrap fine and URLs are clickable.

In Review ·Reported By 19 ·Updated 3 days ago

Encrypted Chatter Feed shows ciphertext when queried

Chatter , Platform Encryption

When the length of the feed post as a rich text area is longer than certain(1K), the data is stored in clob_data, but it's not handled as RTA due to lack of the magic character "\u0000" then the encrypted text leaks in API access.

In Review ·Reported By 2 ·Updated 4 days ago

'Unanswered Questions' Lightning component is not displaying any Unanswered question

Chatter , Communities

In your Lightning community, you have many Unanswerd question post. In 'Unanswered Questions' Lightning component is not displaying any Unanswered question. It does display in Feed components.

In Review ·Reported By 5 ·Updated 5 days ago

Case feed for Record created is showing API names of picklist values instead of label

Chatter

Case feed for Record created is showing API names of picklist values instead of label. Update:5/7/2019 This issue also occurs on other standard(Account, etc... ) and custom object.

In Review ·Reported By 5 ·Updated 5 days ago

Community users see 'We can’t upload your photo right now. Please wait a few minutes and try again' when attempting to upload Profile image.

Chatter , Communities , Summer 17

Some Community users have observed the following error when attempting to upload a profile image 'We can’t upload your photo right now. Please wait a few minutes and try again'

In Review ·Reported By 79 ·Updated 7 days ago

Chatter Content Preview Link thumbnail missing and play button missing in Community Builder preview.

Chatter , Communities

In Community Builder preview mode, Chatter posts with Content Preview Link are missing both thumbnail image and play button image. For example, chatter post with link to YouTube video, the thumbnail image and play button are missing in Community Builder preview mode.

In Review ·Reported By 3 ·Updated 7 days ago

Posts from followed users don’t appear in What I Follow feed but appear in All Company feed

Chatter

Some customers may observe that posts from followed users don’t appear in their What I Follow feed, regardless of the Sort By filters used, but do appear in their All Company feed. The behavior seems to occur very infrequently and may impact a very small percentage of users.

In Review ·Reported By 35 ·Updated 11 days ago

Not All Feed Items are displayed in Group Feed when Group is only @mentioned in posts and comments

Chatter

Chatter posts are missing in Group Feed if the group doesn't have direct posts on the group itself, and the group is only @mentioned in posts and comments.

In Review ·Reported By 1 ·Updated 11 days ago

Email Template Folder Search returns no result if navigating from All to Folder and then back to All

Chatter , Search

If you are trying to insert an Email Template via "Send Email" Action on Case and do a search for Templates. There is a scenario where searching for the template in All Folders returns no results

Scheduled - Summer '20 ·Reported By 0 ·Updated 11 days ago

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