Salesforce Known Issues

Clicking "Continue Working" button on the session timeout popup window redirects to login when SSO is enabled

Chatter , Platform , Portal , Sites , Authentication , User Interface , Site.com , Service Cloud Console , Communities

While user is logged into Salesforce through the organizations Single Sign On the session will end based off of the session settings in the UI. After clicking the "Continue Working" button when timeout warning is displayed the user is being redirected to login page. Note:This is an intermittent...

In Review ·Reported By 63 ·Updated 3 days ago

Receive error message when attempting to post a link containing multiple forward slashes in a Chatter post or comment

Chatter , Lightning , Spring 19

When attempting to post a link containing multiple forward slashes in a Chatter post or comment using the rich text publisher in Lightning, users may receive the error message, 'Something isn't right with your URL. Check that the URL starts with http:// or https:// and try again'.

In Review ·Reported By 2 ·Updated Today

In LEX some customers cannot create new chatter group from + sign next to the recent group section

Chatter

In LEX some customers cannot create new chatter group from + sign next to the recent group section in the Chatter tab. This most often occurs for users that have the profile permission "Files Connect Cloud" enabled. This permission adds a new action called "Open in Quip" to the Active Groups list view...

Scheduled - Summer '19 ·Reported By 2 ·Updated 3 days ago

"Case created" shows up as "Caso creada" in Lightning Console Feed even when the Case object is masculine.

Chatter , Lightning

In a Lightning Console when a case is created , the chatter feed in Lightning Console app shows up as "Caso creada" instead of "Caso creado". The case object is set to masculine from "Rename tabs and labels".

Scheduled - Winter '20 ·Reported By 1 ·Updated 3 days ago

Multi-Customer - Chatter posts missing from multiple Groups

Chatter

Some customers may have observed that their Chatter Feeds seem to be missing, the issue has been observed to occur in both Private as well as Public Chatter Groups. This seems to impact Feed comments and not Feed Items (post itself)

In Review ·Reported By 8 ·Updated 4 days ago

Internal Server Error observed when Homepage with Chatter Feed component filter is set to "Bookmarked.”

Chatter , Lightning

Some customers may have observed the following error in Lightning Experience when navigating to Chatter tab and selecting 'Bookmarked' An internal server error has occured Error ID: 1028806903-20991 (1548087128) In Classic, the error reported is 470152896

Scheduled - Spring '19 Patch 19.0 ·Reported By 3 ·Updated 4 days ago

Case Comment Post feed items do not wrap long text and do not make URLs clickable

Chatter , Service , Lightning

In Lightning, compact feed items of type Case Comment Post do not wrap long text and do not make URLs clickable. In Classic they wrap fine and URLs are clickable.

In Review ·Reported By 1 ·Updated 4 days ago

Default Record Type is not assigned when uploading content through Files or Chatter

Chatter , Content and Files

When uploading Files using Chatter, users will notice that the "General" Record Type is assigned to the uploaded content. This will happen even if a custom Record Type has been assigned as the Default Record Type on that users Profile.

In Review ·Reported By 24 ·Updated 5 days ago

Community group Member Card is not getting refreshed when User Joins or Leaves a Group OR Request is accepted.

Chatter , Communities

If you join/leave a group, the group "member" section does not get auto refresh. You have to manually refresh the page. If it's a Private Group, if accept a user request, the "member" section does not get auto refresh. You have to manually refresh the page.

Scheduled - Summer '19 Patch 2.0 ·Reported By 2 ·Updated 5 days ago

The Default Filter is not being respected for the Feed community component

Chatter , Communities

Customers may observe that if they set a Default Filter in a Feed Community component, that the filter will still default to "All Updates"

Scheduled - Summer '19 ·Reported By 11 ·Updated 6 days ago

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