Campaign statistics not recalculating correctly


If you believe you may be affected by this issue contact Support to confirm. Rarely, Campaign statistic fields may become out of sync with your data and will remain incorrect even if recalculated.

In Review ·Reported By 103 ·Updated Today

Campaign Member custom fields are not available for mapping when adding members via the Data Import Wizard

Campaigns , Spring 16

When attempting to add Campaign Members using the Data Import Wizard, Campaign Member custom fields will not be available for field mapping.

In Review ·Reported By 148 ·Updated 4 days ago

'Influenced Opportunities' Related List Appears Empty on Campaigns Following Creation of Influence Records on Opportunities

Campaigns , Sales and Marketing

If an organization has the 'Account Name' field added to the 'Influenced Opportunities' related list (on the Campaigns entity), that related list will fail to populate after Campaign Influence records are added to the Opportunity.

In Review ·Reported By 9 ·Updated 7 days ago

Campaign Stats related to Opportunity are not updating for custom campaign influence model


Campaign Statistic-related fields (Opportunities, Won Opportunities, Value Opportunities, Value Won Opportunities) are not updating correctly (zero or negative values) even when Campaign Influence records are created either manually or by using a Process. Issue 1: Opportunity is double associated...

Fixed ·Reported By 9 ·Updated 8 days ago

SFCC Promotion: Bonus Product Positioning is not working correctly when Promotion Library feature is ON


Promotions defined with a bonus product added to the cart will only apply a single discount if more then one promotion/bonus product is part of the cart. With promotion library enabled Bonus Product promotions are not getting fully applied with promotion site preference - Bonus Product Positioning:...

Fixed in version 19.10 Preview Update & GA ·Reported By 1 ·Updated 2019-09-30

Cloning a campaign record fails due to failure of validation rule.


Validation rule causes an error when cloning records in Classic but works in Lightning. The error is encountered when a user creates a validation rule on the Campaign object which checks if the Campaign record type is the same as the Campaign Member record type. The validation rule is being triggered...

Fixed ·Reported By 3 ·Updated 2019-09-25

Campaign history related list on Contacts and Leads does not show custom buttons in Lightning.

Campaigns , Lightning

Campaign history related list on Contacts and Leads does not show custom buttons in Lightning. Note: The custom button on the same related list (Campaign history) on Campaigns does show the custom buttons in Lightning. In Classic/Aloha the Campaign history related list on Campaigns, Contacts...

No Fix ·Reported By 7 ·Updated 2019-09-06

Duplicate Campaign Member records are hidden from UI/workbench


Some of our customers have reported that duplicate Campaign Member records are hidden from the Lightning Experience UI and from Workbench / API exporting tools. The records are visible in Classic UI. Salesforce Engineering is aware of this issue and plans to address this in a future release.

In Review ·Reported By 2 ·Updated 2019-08-21

isUnreadByOwner Field on Lead Updates to 'False' When Non-UI Changes Are Made Following Campaign Member Update

Apex , API , Campaigns , Listviews

Our current documentation regarding the isUnreadByOwner field on Lead object reads: “A lead will only be considered "Read" when the owner of that lead views / edits that lead in the UI. It will remain "Unread" even if someone other than the owner views or edits the lead record or some mass action...

In Review ·Reported By 3 ·Updated 2019-08-01

In Summer '19, users without Marketing User feature license get Insufficient Privileges when trying to view Campaign Hierarchy in Classic.

Campaigns , Summer 19

Users without 'Marketing User' checked on their User record get Insufficient Privileges when clicking the "View Hierarchy" link on a Campaign in Classic. The same user is able to use the View Campaign Hierarchy action in LEX without error.

Fixed ·Reported By 0 ·Updated 2019-07-25

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