Salesforce Known Issues

Error Msg ORA-20070: Assertion Failed when updating a campaign owner

Campaigns , Lightning

Changing the owner of a campaign will sometimes result in an error containing "ORA-20070: Assertion Failed"

In Review ·Reported By 3 ·Updated 4 days ago

Duplicate Campaign Member records are hidden from UI/workbench


Some of our customers have reported that duplicate Campaign Member records are hidden from the Lightning Experience UI and from Workbench / API exporting tools. The records are visible in Classic UI. Salesforce Engineering is aware of this issue and plans to address this in a future release.

No Fix ·Reported By 2 ·Updated 18 days ago

isUnreadByOwner Field on Lead Updates to 'False' When Non-UI Changes Are Made Following Campaign Member Update

Apex , API , Campaigns , Listviews

Our current documentation regarding the isUnreadByOwner field on Lead object reads: “A lead will only be considered "Read" when the owner of that lead views / edits that lead in the UI. It will remain "Unread" even if someone other than the owner views or edits the lead record or some mass action...

In Review ·Reported By 5 ·Updated 21 days ago

Spring 20 Issue: Campaign History related list doesn't refresh automatically when the campaign member is added

Campaigns , Lightning , Spring 20

After Spring 20, the Campaign History related list on both Leads and Contacts doesn't refresh on its own after adding or removing a Campaign. The expected information is shown only after manually refreshing the page.

In Review ·Reported By 5 ·Updated 26 days ago

Campaign statistics not recalculating correctly


If you believe you may be affected by this issue contact Support to confirm. Rarely, Campaign statistic fields may become out of sync with your data and will remain incorrect even if recalculated.

In Review ·Reported By 122 ·Updated 28 days ago

'Influenced Opportunities' Related List Appears Empty on Campaigns Following Creation of Influence Records on Opportunities

Campaigns , Sales and Marketing

If an organization has the 'Account Name' field added to the 'Influenced Opportunities' related list (on the Campaigns entity), that related list will fail to populate after Campaign Influence records are added to the Opportunity.

No Fix ·Reported By 12 ·Updated 28 days ago

Autosuggestion on adding a contact /lead in Campaigns, not working on adding a new contact.

Campaigns , Spring 20

Autosuggestion on adding a contact/lead in Campaigns stops working after adding a contact, which is not already in the auto-suggestion list. When a contact name that is not present in the recently viewed list is searched, this contact is searched with Autosuggestion. Post that, on searching from...

In Review ·Reported By 2 ·Updated 28 days ago

Creating a new campaign filter via the UI will result in an the following error exact fetch returns more than requested number of rows

Campaigns , Lightning

If an admin or user creates a new filter on campaign influencer the filter will cause errors to trigger on campaign and campaign related functions.

In Review ·Reported By 0 ·Updated 2020-02-26

Add Campaign when records are Person Contacts from report fails

Analytics , Campaigns

In a Person Account enabled org, when we try to add members ( as person contacts) to campaigns, the members are not added as expected. This malfunction is caused by one of the following scenarios: 1.If the report is using custom report type AND the lookup field (contact ID for example) is added...

Fixed - Summer '20 ·Reported By 4 ·Updated 2020-02-13

Contact Salutation picklist values cannot be deactivated due to Campaign Member record type


Deactivating a Contact Salutation picklist values returns the following error: -------------- The picklist value you attempted to delete is the last value for the following record types. This picklist must contain at least one value. Either add another value to the picklist or to the following record...

Fixed ·Reported By 0 ·Updated 2020-01-13

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