Salesforce Known Issues

Known Issues · B2B Commerce

Effective Account carts created by CSR Flow contain incorrect EffectiveAccountId__c values after switching between contacts

B2B Commerce

The EffectiveAccountId__c field on a CC Cart record sometimes contains an incorrect value when using CSR Flow.

In Review ·Reported By 3 ·Updated Today

Storefront does not support attached images on CC Products with file type "File"

B2B Commerce

When using the B2B Commerce Managed Package, CC Product Media with type Attachment will not show up in the storefront when using Lightning Experience or Salesforce Files to upload images.

In Review ·Reported By 6 ·Updated 7 days ago

Bug: site preferences > customer preferences throws error in UI and console when switching instance types

Commerce Cloud Platform , B2B Commerce , B2C Commerce 20.2

Custom preferences in Merchant tools is showing error message "No attribute group with ID 'undefined' can be found." Log in to a staging instance - Go to staging instance - Go to Site Preferences - Go to Custom Site Preference Groups - Select a custom preference and then cancel out of that page -...

In Review ·Reported By 0 ·Updated 19 days ago

Page label values for a deleted locale aren't cleared from public cache

B2B Commerce

When you remove all CC Page Label I18N records for a locale, any previously cached page label records for the deleted locale remain active in the page label cache.

No Fix ·Reported By 1 ·Updated 2020-02-05

EndDate filter clause equality check inconsistent across object type APIs

Apex , API , B2B Commerce

Some object types with Start/End Date fields are evaluated with EndDate > TODAY where other object types are evaluated with an equality check EndDate >= TODAY

No Fix ·Reported By 10 ·Updated 2020-01-21

User can't complete checkout if their contact's account is modified after creating a cart

B2B Commerce

If a user creates a cart but doesn't check out, and then becomes associated with a new account, the user can't complete checkout with the same cart.

In Review ·Reported By 1 ·Updated 2020-01-20

ccrz.CCCatSiteMap Visualforce page returns a Null Pointer Exception with large number of price lists available to the guest user

B2B Commerce

Attempting to dereference the null object exception prevents the category site map from returning any URLs.

In Review ·Reported By 1 ·Updated 2019-12-23

Non-numeric spec value of type slider causes exception when loading Product Detail page

B2B Commerce

ccrz__ProductDetails page fails to load for a particular CC Product record when it is assigned a CC Spec Value of type slider that contains non-numeric characters.

In Review ·Reported By 2 ·Updated 2019-11-04

Renaming a cart from the My Account page fails without any notification

B2B Commerce

From the My Account page, entering a new cart name that exceeds 255 characters fails silently.

In Review ·Reported By 0 ·Updated 2019-09-25

Disabling Default checkboxes in edit address template override results in INVALID_TYPE_ON_FIELD_IN_RECORD error

B2B Commerce

Subscriber template overrides of CCRZ.uiProperties.myAddressBookView.addressEditModal.tmpl that add the disabled HTML attribute to the Default checkboxes prevents the form elements from being serialized in form2js (see related github issue: This causes...

No Fix ·Reported By 1 ·Updated 2019-08-22

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