Salesforce Known Issues

Known Issues · Authentication

Unable to delete SAML Config


Delete/Disable SAML config result in error: "Your organization or community is currently using this Single Sign-On Setting as an authentication method, so you can’t delete it."

In Review ·Reported By 55 ·Updated Yesterday

Logout SLO creating a popup window in Mozilla and a blank screen in all other browsers upon logging out from SP

API , Authentication

Logout SLO creating a popup window in Mozilla and a blank screen in all other browsers upon logging out from SP Actual Result ========== It is navigating to blank screen/ Popup window based on browser. Expected Result ============= It should nagivate to logout page successfully.

Scheduled - Summer '19 ·Reported By 5 ·Updated 6 days ago

Single Logout Request doesn't apply Signature Method from Single Sing on Configuration


Single Sign-on Config specified "Request Signature Method" to RSA-SHA256. But SAMl LogoutRequest doesn't apply it. It uses SHA1 as signature method instead. <ds:SignatureMethodAlgorithm=""/>

In Review ·Reported By 8 ·Updated 13 days ago

In case of old SAML request using SP-initiated the error message is incorrect


Customer have configured SAML and are using SP-initiated SSO. Error occurs when SAML response is sent to Salesforce 8 minutes after Salesforce generates the SAML request. It is a WAD as, but the error message is incorrect...

In Review ·Reported By 6 ·Updated 13 days ago

Accessing Transaction Security Policies Results in a Salesforce Error and No Loading of TSP's

Authentication , Winter 19 , Spring 19

Users how have a transaction security policy (TSP) setup with no related APEX code will receive a Salesforce error and blank page (no TSP's will load) when accessing Setup - Event Monitoring - Transaction Security Policies.

In Review ·Reported By 0 ·Updated 13 days ago

In Spring 19, the .NET client apps in Windows environment fail to redirect to OAuth authorization page after allowing the access

API , Authentication

Users are unable to access the salesforce org from .NET application that uses WebBrowser Control (an IE 7 or 8 based browser)

Fixed - Spring '19 Patch 4.6 ·Reported By 6 ·Updated 15 days ago

Lightning Extending Session Timeout

Authentication , Winter 19

Lightning intermittently extending Aura and parent UI sessions which result in sessions not timing out as expected based on session timeout values under session settings.

Fixed - Spring '19 Patch 7.0 ·Reported By 3 ·Updated 15 days ago

SMS Verification Does Not Allow Use of Bangladesh Country Code 880

Authentication , Winter 19 , Spring 19

The current country code pick list for SMS/phone verification does not include Bangladesh country code 880 as an option. In addition admins are unable to manually set country code 880 for users.

Fixed - Spring '19 Patch 7.0 ·Reported By 1 ·Updated 15 days ago

Forgot password link loops back to login screen after answer security question correctly


When a User attempts to reset their password ,using the "forgot password" feature, they are routed back to the Login page with the error "please enter your password". Even when their answer is correct. This seems to effect Organizations when they have "a minimum 1 day password lifetime" checked under...

In Review ·Reported By 25 ·Updated 16 days ago

'Login As user ' in lightning with lock session to domain invalidate session quickly

Performance , Authentication , Summer 17 , Lightning

SUMMARY: In Summer '17, if both a System Admin and their user are on Lightning, then the System Admin can encounter a forceful logout when attempting to use 'Login As' to the other Lightning user.

In Review ·Reported By 116 ·Updated 18 days ago

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