Known Issues · Authentication

Blank page encountered on login if "Enable caching and autocomplete on login page is unchecked in Session Settings - Chrome 67 or newer

Platform , Authentication

An issue has been identified where end users encounter a blank white page after logging in when the Session Setting "Enable caching and autocomplete on login page" is unchecked in Setup. This behavior started in Chrome 67.0.3396.99, and has been confirmed to still occur in current stable, beta, and dev...

In Review ·Reported By 3 ·Updated 4 days ago

Upon Session expiration due to inactivity timeout Redirection to IDP logout URL happens only for one Tab and rest Tabs redirects to

Authentication , Winter 16

- SAML and logoutURL is configured in Single Sign on settings. When we login using the SAML config and opens multiple tabs, only one of the tab gets to the logout url, the other tabs go to " " when logout because of the inactivity timeout.

In Review ·Reported By 22 ·Updated 5 days ago

Logouturl in SAML response is not taken in effect if IDP logout url is not set in SSO config


For the customers who wants different logout URL for different user groups, when the incoming SAML contains "logouturl" parameter in the SAML Response and no IDP logout URL set in the Single sign-on settings, the parameter in the response doesn't take affect. on logout, users are taken to "https://w...

In Review ·Reported By 9 ·Updated 7 days ago

Leaving an Einstein Analytics window open, prevents user session timeout

Analytics , Authentication , Spring 18

When leaving an Einstein Analytics window open, user session timeout is prevented.

Fixed - Winter '19 Patch 4.0 ·Reported By 1 ·Updated 10 days ago

Forgot password link loops back to login screen after answer security question correctly


When a User attempts to reset their password ,using the "forgot password" feature, they are routed back to the Login page with the error "please enter your password". Even when their answer is correct. This seems to effect Organizations when they have "a minimum 1 day password lifetime" checked under...

In Review ·Reported By 11 ·Updated 11 days ago

Generate Temporary Verification Code issue in Lightning

Authentication , Summer 18 , Lightning

Customer clicks on "Generate", but receives error message stating "You don't have access to this record. Ask your administrator for help or to request access."

In Review ·Reported By 5 ·Updated 13 days ago

Unable to delete SAML Config


Delete/Disable SAML config result in error: "Your organization or community is currently using this Single Sign-On Setting as an authentication method, so you can’t delete it."

In Review ·Reported By 42 ·Updated 14 days ago

Mutual Authentication is not enforced for Platform Events API

API , Authentication

Mutual authentication (2-way) SSL is not being enforced when accessing the Platform Events API endpoint.

In Review ·Reported By 0 ·Updated 19 days ago

One user not copied to clone when renaming of users results in duplicates.

Authentication , Sandbox

If the source organization of a sandbox clone has two users with similar usernames ex: Label: SFDC Test Username: Label: Main Admin Username: one of the users will be dropped when the sandbox is cloned. The system will copy both users but,...

In Review ·Reported By 1 ·Updated 20 days ago

Encrypting Fields Used in Report Filters Removes Filters from Reports

Activities , Performance , Authentication , Platform Encryption , Winter 17

Encrypting Fields Used in Report Filters Removes Filters from Reports Encrypted fields cannot be used as a report filter when implementing Platform Encryption on established reports with report filters. Support has confirmed that once Platform Encryption is enabled, the encrypted report filter...

In Review ·Reported By 33 ·Updated 21 days ago

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