Known Issues · AppExchange

Deploying change set containing community fails with error: "An unknown exception has occurred"

AppExchange , Change Sets , Communities

This issue occurs when deploying a community from an org to another using change sets. Typically the error thrown when validating the change set in the target org is "An unknown exception has occurred." Below is a technical explanation of how this issue occurs. When a Site for a community...

Scheduled - Spring '20 ·Reported By 48 ·Updated 3 days ago

Subscriber user should not be able to customize "Selected Fields" on installed compact layouts

AppExchange , Packaging

The user in the org where the package is installed can customize selected fields on a compact layout. This user should not be able to update it. If they customize it then the package upgrade will remove the select fields and return to default.

In Review ·Reported By 71 ·Updated 4 days ago

Patch org creation fails with error number (1008011683)

AppExchange , Packaging , Partner

When attempting to create a patch org, it will fail and email containing the error number (1008011683) is produced. You may also receive an error message similar to: VALIDATION_FAILED Missing Organization Feature: NetworksEnabledOnce: null

In Review ·Reported By 1 ·Updated 5 days ago

Packages containing "Lightning Community Template" component may fail to install in some orgs.

AppExchange , Packaging , Winter 20

Packages containing "Lightning Community Template" component may fail to install in some orgs, NavigationLinkSet is spidered in by Lightning community template.

In Review ·Reported By 6 ·Updated 6 days ago

Stripe Data Won’t Sync to Checkout Management App (CMA)

AppExchange , Partner

When you set up data syncing using the instructions provided in the CMA’s setup wizard, the sync fails. This can happen because of an issue with the format of the site URL in the “Set Up Data Syncing” step of the instructions.

In Review ·Reported By 4 ·Updated 6 days ago

Managed Package upgrade fails due to subscriber deleting a report

Analytics , AppExchange , Packaging

Package subscribers are able to delete reports that are referenced in Lightning Pages which causes package upgrades to fail.

In Review ·Reported By 44 ·Updated 7 days ago

Error When Applying Valid Coupon to AppExchange Checkout Purchase


Customers attempting to apply a coupon to an AppExchange Checkout purchase get the following error message when the coupon's Stripe "Name" and "ID" don't match: "We didn't recognize the coupon code you entered."

In Review ·Reported By 2 ·Updated 7 days ago

Metadata deployments (change sets or package) show successful without error message but the expected components are not deployed

Apex , AppExchange , Packaging , Metadata , User Interface , Eclipse IDE , Change Sets

Metadata deployments via change sets or packages may show that the deployment was successful without any error messages. However, upon checking - the expected components are not actually deployed or present in the target org. This may occur if your change set contains Apex and requires the deploy...

In Review ·Reported By 22 ·Updated 8 days ago

Package containing sharing set component fails installation withfield integrity exception

AppExchange , Sharing

If a package has sharing set components, it can fail installation with field integrity exception and error such as XXXXXXXXXX-XXXX (444968346)

In Review ·Reported By 10 ·Updated 10 days ago

License Status Doesn’t Update for Some AppExchange Checkout Purchases

AppExchange , Partner

UPDATE: As of 11/6/19 at 5pm PST, this issue has been resolved for new Checkout purchases. If you use the License Management App (LMA) to manage trials for your AppExchange Checkout-enabled listing, license status doesn’t update in certain scenarios. Specifically, if a customer installs your solution...

In Review ·Reported By 0 ·Updated 11 days ago

1 to 10 of 160 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.