Salesforce Known Issues

Known Issues · AppExchange

Multiple customers not able to login to some oAuth clients

AppExchange , Communities

Multiple customers are not able to login to some oAuth clients , for example, Trailblazer / Partner community / AppExchange , due to error : "ErrorCode=No_Oauth_Token&ErrorDescription=unknown_error+retry+your+request&ProviderId=XXXXXXXXXXXXXXXX" Around 8/8/2019 6pm GMT our security team’s change...

In Review ·Reported By 239 ·Updated 3 days ago

Default record type is not set on package install

AppExchange , Packaging

Installing a package containing a Profile Setting with Record type assignments does not set a default record type. Because of the missing defaults, errors like 'Record Type ID: value not valid for the entity:' can occur when using the packages functionality.

Release In Progress - Spring '20 Patch 6.0 ·Reported By 32 ·Updated Today

Subscriber user should not be able to customize "Selected Fields" on installed compact layouts

AppExchange , Packaging

The user in the org where the package is installed can customize selected fields on a compact layout. This user should not be able to update it. If they customize it then the package upgrade will remove the select fields and return to default.

Release In Progress - Spring '20 Patch 3.0 ·Reported By 73 ·Updated 4 days ago

Getting an error that you don't have permission to install a package, even though you do have the correct permissions


When attempting to install a solution from the AppExchange, some users may be presented with a message that you need a Salesforce account with Admin permissions in order to install even though you do have the correct permissions.

In Review ·Reported By 0 ·Updated 2 days ago

Deploying change set containing community fails with error: "An unknown exception has occurred"

AppExchange , Change Sets , Communities

This issue occurs when deploying a community from an org to another using change sets. Typically the error thrown when validating the change set in the target org is "An unknown exception has occurred." Below is a technical explanation of how this issue occurs. When a Site for a community...

Release In Progress - Spring '20 ·Reported By 56 ·Updated 4 days ago

Error Encountered when Creating a Custom VisualForce Action Using a Standard Label in Spring '20

Activities , AppExchange , Packaging , Spring 20

When attempting to create a Custom Action that calls a VisualForce page with a standard label, an error is encountered: Error: Field cannot be set for type Custom Visualforce Note that this also affects package installation with packages that contains Custom Visualforce Actions. This is only...

Scheduled - Spring '20 Patch 7.0 ·Reported By 13 ·Updated 3 days ago

An Internal Server Error Message is displayed when adding components to a managed package.

AppExchange , Packaging , Partner

Users are getting a notification with an Internal Server Error Message display when trying to add components to an existing managed package. The cause for this specific issue is due to a change on behavior for community components going from the Summer '19 release to the Winter '20 release. Now...

In Review ·Reported By 6 ·Updated 3 days ago

Some users are unable to write a review on an AppExchange listing from within their own Salesforce org


Some users are unable to login to the AppExchange from within their own Salesforce org to write a review on a listing. The issue effects users who have not connected their Salesforce account to a profile. When they login to the AppExchange to write a review, they are prompted to sign in...

In Review ·Reported By 1 ·Updated 3 days ago

Editing an AppExchange Checkout Subscription in Stripe Doesn’t Update the Related LMA License

AppExchange , LMO , Partner

If you manually edit a customer’s AppExchange Checkout subscription in Stripe, the changes aren’t reflected in the customer’s license record in the License Management App (LMA).

Release In Progress - Spring '20 Patch 5.2 ·Reported By 0 ·Updated 3 days ago

AppExchange Checkout Customers Receiving Unexpected License Change Emails

AppExchange , LMO , Partner

Prerequisites: - You sell your solution using AppExchange Checkout. - You use Checkout Management App (CMA). - In CMA, the "License Changes" Checkout notification is enabled. AppExchange Checkout customers may have received email notifications about changes to their app licenses when they did not...

In Review ·Reported By 0 ·Updated 4 days ago

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