Salesforce Known Issues

Known Issues · AppExchange

Replication delay observed across ALL instances

AppExchange , Packaging , Change Sets

Several customers have observed that they are seeing longer than usual delays with change sets, this currently affects ALL instances. This also affects Packaging so customers might see a Package Not Found error when attempting to upgrade/install a package from the appexchange. Customers may have...

Fixed - Spring '19 Patch 13.1 ·Reported By 201 ·Updated 4 days ago

Deploying change set containing community fails with error: "An unknown exception has occurred"

AppExchange , Change Sets , Communities

This issue occurs when deploying a community from an org to another using change sets. Typically the error thrown when validating the change set in the target org is "An unknown exception has occurred." Below is a technical explanation of how this issue occurs. When a Site for a community...

In Review ·Reported By 22 ·Updated Today

Unable to uninstall package due to components associated to a community

AppExchange , Packaging , Communities

This issue occurs when packaged components are associated with a community in an org. This typically happens when there are LEX components or aura bundles are used in a community. References are created in the backend and its difficult to remove these unless the user reviews all the pages in the com...

Scheduled - Summer '19 ·Reported By 3 ·Updated Yesterday

New!Subscriber user should not be able to customize "Selected Fields" on installed compact layouts

AppExchange , Packaging

The user in the org where the package is installed can customize selected fields on a compact layout. This user should not be able to update it. If they customize it then the package upgrade will remove the select fields and return to default.

In Review ·Reported By 1 ·Updated Today

New!Some package install fails if it contains inactive record type

AppExchange , Packaging , Partner

Some customers may get package failure issue if the package contains inactive record types. The error is displayed on UI: 1. (ObjectName__c.RecordtypeName) This record type cannot be deactivated because it is the last active record type for RecordtypeLabel ObjectName__c.RecordtypeName: This record...

Scheduled - Summer '19 ·Reported By 1 ·Updated Yesterday

Managed second generation package version creation fails when using ancestry and formula fields/custom metadata type

AppExchange , Packaging , Metadata , Eclipse IDE , Change Sets , Salesforce DX

Managed Second Generation Package version creation fails if the version has an ancestor and if the metadata has custom metadata type in it or when using ancestor and formula fields

In Review ·Reported By 5 ·Updated 2 days ago

Unable to view a push upgrade history link in package org

AppExchange , Packaging

There are certain package orgs in which the push upgrade history pages time out due to the size of the error logs. The pages have a specific view size limit in which R&D is investigating and working on a tentative solution.

Fixed - Spring '19 Patch 13.0 ·Reported By 0 ·Updated 4 days ago

Different search results in Subscriber org tab for many orgs in LMA.

AppExchange , Packaging , LMO

This issue occurs when a search is done in the subscriber org tab of a License Management App and there are many orgs listed. Ex. List of 50+ pages of subscriber orgs. When the search is performed on the same org name, erased and searched it again the results are inconsistent.

In Review ·Reported By 0 ·Updated 6 days ago

Filter with invalid operators are allowed to be saved during Entitlement Process creation and causing Bad boolean filter input error when deploy

AppExchange , Packaging , Metadata , Change Sets

- For the Case: Case Record Type Field the supported operators are only "equals to" and "not equals to". All other operators are not allowed. This validation is done when we are validating the Inbound Change list, but is ignored when creating the Entitlement Process. - Actual Result: User is able to...

In Review ·Reported By 17 ·Updated 8 days ago

Orgs created from trialforce template lose assigned community template

AppExchange , Packaging

This issue occurs when a Trialsource org has communities set up and has a template assigned. A template is created afterward and the org created from the template does not have the template assigned.

In Review ·Reported By 1 ·Updated 10 days ago

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