When Changing Case Owner from Related Record Component, Queue Lookup Intermittently Fails to Appear

Platform , Lightning

Some organizations may find that using the Related Record component to change a Case Owner intermittently fails to display 'Queues' as a lookup option.

Scheduled - Winter '20 ·Reported By 122 ·Updated Yesterday

Using Message Queue to handle Email 2 Case process

Email Clients

When using Email2Case, the integration can get UNABLE_TO_LOCK_ROW. This can happen if there is data skew for the same parent of Case, and long running query that causes high DB time. This issue is not a bug. R&D will build a feature re-process if locking occur.

Scheduled - Winter '20 ·Reported By 77 ·Updated Yesterday

Error when sending reply emails from Mobile when recipient ids are used


When quick action on Salesforce Mobile app is used to reply to an email and reply email has recipient ids, it returns an error: Error on parameter record: java://sfdc.uisdk.connect.api.output.RecordRepresentation

Scheduled - Winter '20 ·Reported By 35 ·Updated Today

'Refused to Connect' Error at Setup | Field Accessibility

Performance , User Interface

Unable to view field accessibility map in Classic

Scheduled - Summer '19 Patch 15.0 ·Reported By 30 ·Updated Today

In Summer '19, upon package upgrade, profile permissions for child objects are not being applied

AppExchange , Packaging , Custom Objects , Partner

When a subscriber updates a package installed in their environment, if the package version being upgraded to introduces a child object that is related to a parent object which was added to the package in an earlier version, then object permissions for the child object are not applied to profiles. This...

Scheduled - Winter '20 ·Reported By 20 ·Updated Yesterday

Trigger.oldMap & Trigger.New are returning the same information on after update trigger

Apex , API

Trigger.old and Trigger.new values are the same for custom long text area fields containing >255 characters only when referencing trigger.old first in after triggers. Applies to debug output or value reference within the trigger body

Scheduled - Winter '20 ·Reported By 20 ·Updated Yesterday

Summer'19 - URL No Longer Exists page displayed when a community user re-login after session timeout

Mobile , Communities , Winter 19

In Summer'19, after a community user logout by session timeout, re-login into a community will shows “URL No Longer Exist” page. This issue occurs on Tabs+Visualforce template community using mobile device browser. This also occurs with desktop The cause of this issue is when redirection occurs...

Scheduled - Winter '20 ·Reported By 15 ·Updated Yesterday

Patch in a development org does not contain the translation workbench correctly


Translation workbench settings in managed package is not included into a patch correctly, when creating a patch from a main development org,

Scheduled - Winter '20 ·Reported By 13 ·Updated Today

Pressing return key on selected options within a Dependent Fields modal in Classic causes Chrome to crash with 'Aw Snap!' error in Windows 10

Pressing return key on selected options within a Dependent Fields modal in Classic causes Chrome to crash with 'Aw Snap!' error in Windows 10

Scheduled - Summer '19 Patch 15.0 ·Reported By 10 ·Updated Yesterday

Community users can't view knowledge articles when user's language and article language do not match

Knowledge , Communities

In communities, end users cannot view knowledge articles when community user's language and article language do not match.

Scheduled - Winter '20 ·Reported By 8 ·Updated Today

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