Existing Quote Lines have empty Product Subscription Type field and cannot be saved

Salesforce CPQ (Configure-Price-Quote)

This is caused by pre-existing quote lines to have a null Product Subscription Type field.

No Fix ·Reported By 17 ·Updated 2 days ago

Salesforce Quick setup Wizard throws Internal Server Error

Mobile , Lightning

Some customers have reported that after working through several steps in the Salesforce Quick Start Setup Wizard, after getting to the final steps and finalizing the setting, the Wizard throws a Server Error: Sorry to Interrupt : This page has an error. You might just need to refresh it. Action failed:...

No Fix ·Reported By 1 ·Updated Yesterday

Invalid Query Locator on Creation of Renewal Quote in Legacy Calculator

Salesforce CPQ (Configure-Price-Quote)

Users are seeing an Invalid Query Locator error in the debug logs after attempting to mark Renewal Quoted on a contract. The renewal quote generation fails as well.

No Fix ·Reported By 1 ·Updated Yesterday

Cannot access template folder from link on template detail page in Lightning

Cannot access template folder from link on template detail page in Lightning

No Fix ·Reported By 1 ·Updated Yesterday

New!Matching Rules does not work for Website

Matching Rules does not work for Website if it's configured as the server name only such as "salesforce.com"

No Fix ·Reported By 0 ·Updated Yesterday

Completed chats are showing up in Omni Supervisor

Live Agent

When looking at Omni Supervisor, you may notice some Chats that are completed are still showing up as assigned to an Omni Queue.

No Fix ·Reported By 17 ·Updated 4 days ago

DATA API /product_search does not return total for queries that set 'containsSpecialHandlingFields' to true

Commerce Cloud API/OCAPI

DATA API /product_search does not return total for queries that set 'containsSpecialHandlingFields' to true For example: { "query": { "bool_query": { "must": [{ "term_query": { "fields": ["type"], "operator": "is", "values": ["master"] } }] } }, "select": "(**)", "expand":...

No Fix ·Reported By 1 ·Updated 4 days ago

Error You cannot run this report because its formulas or filters are invalid when accessing Joined Report


A standard user will get an error when accessing to a Joined Report via Classic. This error will be displayed when in Classic Joined Report uses Date filter with filter logic.

No Fix ·Reported By 4 ·Updated 5 days ago

Analytics - Mobile - Dashboards embedded in Lightning Component displayed in Salesforce Mobile app may have page rendering issues with list widgets

Analytics , Mobile

A known issue is causing rendering issues in dashboards embedded in Lightning Components and viewed in the Salesforce mobile app when text is entered into a list widget. This issue is intermittent and may not impact all dashboards consistently.

No Fix ·Reported By 0 ·Updated 5 days ago

Email Attachment Archive is Not Viewable in Encryption Statistics for System Administrators

Platform Encryption , Winter 19

With the preview release of Winter 19 it has come to our attention that the Email Attachment Archive is not getting included as an object that is accessible via the Encryption Statistics tool even when encrypted data is present. System Admins who request File and Attachment Data Syncs will not see the...

No Fix ·Reported By 0 ·Updated 5 days ago

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