LEX: Task deletion on parent record Activity Timeline leads to incorrect navigation away from Task Home/ Activity Timeline

Activities , Platform , Communities , Lightning

From Lightning: When delete an activity of any type (task, email, event) from the Activity Timeline the user does not remain in the current parent record home page as expected. Instead they are navigated back to the Object Home or Application Home page depending on how they originally navigated to the...

No Fix ·Reported By 100 ·Updated 3 days ago

Internal Server Error is thrown when creating/accessing Event Object pages in Community Builder


An Internal Server error is thrown when creating or accessing Event object pages in Community Builder. The Following Error is thrown: Error An error has occurred while processing your request. The salesforce.com support team has been notified of the problem. If you believe you have additional information...

No Fix ·Reported By 8 ·Updated Today

Invalid datasource. Encountered runtime exception in Apex class" Error installing existing Managed Package after Summer ’19

Apex , Packaging

The customer receives the below error when trying to install Package in Summer'18 Orgs. Error: Invalid datasource. Encountered runtime exception in Apex class:

No Fix ·Reported By 4 ·Updated Today

Error message appears, “You don't have access to this record. Ask your administrator for help or to request access." when Smartlink opens another Arti

Knowledge , Winter 20

- This issue occurs in Winter’20 - This issue occurs when an Article is migrated since older version than Winter’20. - This issue occurs when Smartlink opens another Article. - This issue occurs when clicking Smartlink button at Rich Text Area field.

No Fix ·Reported By 0 ·Updated Today

Limited Asset visibility when access is granted through View All on Account

Analytics , Search , Listviews

When Asset Sharing is disabled, and the Sharing Settings for Account, Contract, and Asset are set to Private, Users that have been granted View All on Accounts will be able to navigate directly to Assets using the record Id, but the Asset will not be available to the User in: - List Views - Reports -...

No Fix ·Reported By 1 ·Updated 3 days ago

Order Management API - Return Order resource doesn't provide ship_to address field in the api response.

Commerce Cloud Order Management

API endpoint: GET api/core/v{version}/returns/{keys} Documentation: https://documentation.b2c.commercecloud.salesforce.com/API1/topic/com.demandware.dochelp/OrderManagement/RESTAPI/Core/GETCoreV1ReturnsKeys.html?cp=0_4_1_18 Using the above Order Management API resource as defined by documentation,...

No Fix in version OM 19.4 ·Reported By 1 ·Updated 3 days ago

Community users can't see expected lookup results that they have permission to view

Sharing , Communities

SF Tab and VF community does not return any record when you do asset lookup when creating a new case as a community user. The community user can view the asset, but lookup in the case does not work. If you open the asset record and create a new case from asset related list, this will work. Note:...

No Fix ·Reported By 1 ·Updated 3 days ago

Unable to search Connected Files (BOX) with multi-byte character


- Global Search does not work properly for Connected Files. - The issue occurs in multi-byte character such as Japanese, Chinese or Swedish - This issue occurs the connected files that's configured with BOX

No Fix ·Reported By 2 ·Updated 4 days ago

Error when sending survey from the Send Invitation related list


Using the Send Invitation button and none of the communities are listed in network results in error.

No Fix ·Reported By 0 ·Updated 4 days ago

Live Chat Transcripts stuck in a status of 'In Progress' or 'Waiting'

Service , Live Agent , Service Cloud Console , Lightning , Omni-Channel , Einstein Bots

An agent leaving a chat and/or visitor ending a chat can result in the Live Chat Transcript record to be lost to race conditions causing the status to become stuck in either “In Progress” or “Waiting”

No Fix ·Reported By 37 ·Updated 5 days ago

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