Salesforce Known Issues

Users with the "Manage Users" permission should *NOT* get an error when changing another user's profile with "Modify All Data"

There is currently a validation the prevents a user with the "Manage Users" permission and without the "Modify All Data" permission to change the profile on another user to a profile that contains "modify all data" OR to remove a existing profile containing "modify all data". However, this same "Manage...

No Fix ·Reported By 10 ·Updated Yesterday

Salesforce1 - Embedded Reports stuck on loading screen when refreshing

Mobile

Some of our customers have reported that when refreshing report charts on page layouts. The Loading report chart screen will gets stuck and the report will not appear to refresh. This issue occurs only in the Salesforce1 app and Salesforce1 Mobile Browser UI.

No Fix ·Reported By 3 ·Updated Yesterday

Person Account owner changes to running user when using Data Import Wizard and matching with Email or Account Name

Data Import Wizard , Summer 19

Person Account owner changes to running user when updating records using Data Import Wizard and matching with Email or Account name, though the CSV file do not have owner information.

No Fix ·Reported By 1 ·Updated Yesterday

Cannot save/publish owned audiences without Audience Builder Admin or Read Contact Data permission

Marketing Cloud Audience/Contacts

In order to save or publish an audience in audience builder, the user must either have the Admin permission checked in the AB General Permissions, OR Salesforce Marketing Cloud > Contacts > Read Contact Data set to allowed. If these are both set to denied, "An error occurred saving the Audience.null"...

No Fix ·Reported By 0 ·Updated Yesterday

MDQ Custom Segments Editor Can be Unlocked and as a Result Segments Can Be Updated on Amendment Quotes

Salesforce CPQ (Configure-Price-Quote)

When Amending custom MDQ Segments, users are able to modify existing segments and existing segment labels by either clicking Quick Save in the Quote Line Editor or by adding any other MDQ product of any ramping (Custom, Monthly, Quarterly, Annual) to the Amendment Quote. This results in unexpected proration...

No Fix ·Reported By 0 ·Updated Yesterday

Lightning App Launcher image is missing in IE11 when Windows High Contrast Mode is enabled.

User Interface , Lightning

Salesforce Lightning Experience user interface and controls are designed to remain visible with Windows operating system's High Contrast mode and should not override any default contrast settings. However, when the user enables High Contrast Mode and uses IE11, users are unable to see the app switcher...

No Fix ·Reported By 1 ·Updated 2 days ago

Global search results grayed out and inactive when 'Top Insights' added to search layout

Search , Summer 17 , Lightning

Some customers may have observed that opportunity search results are grayed out if 'Top Insights' is added to the search layout. (i.e. when Einstein Sales Cloud is activated and Opportunity Insights have been enabled) The same issue does not occur when searching for opportunity records via Salesforce...

No Fix ·Reported By 1 ·Updated 2 days ago

Transcript preview is not displaying all chat log in Omni Channel Chat

Live Agent , Service Cloud Console

When a user transfer the chat to other user, transcript preview displays past chat log. If Omni Channel Chat is used, past chat log is cut off by browser size and making difficult for other user to check all past chat log.

No Fix ·Reported By 3 ·Updated 3 days ago

The Omni Supervisor Queue details column does not display image instead shows formula when using compact layout

Live Agent , Service Cloud Console

When a work item uses a compact layout that contains a formula field, the field displays the written formula rather than the queried result within Omni Supervisor details.

No Fix ·Reported By 3 ·Updated 3 days ago

(Inline Edit) Multi-select picklists are not fully editable in left sidebar of page layout

User Interface , Lightning

(Inline Edit) Multi-select picklists are not fully editable in left sidebar of page layout

No Fix ·Reported By 2 ·Updated 3 days ago

1 to 10 of 1000 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.