Salesforce Known Issues

Analytics - Dashboards with Saved Views may fail to render for some users

Einstein Analytics - Dashboards/Lenses

UPDATE: This has been resolved for newly created views, but views created prior to March 25th, 2020 may still encounter this issue. If impacted, follow the workaround steps to address. A known issue is causing Dashboards with Saved Views to fail to render when accessed. This issue allowed a view to...

Fixed - Spring '20 ·Reported By 7 ·Updated Today

Can't insert ThirdPartyAccountLink for custom Auth Provider via Apex


Can't insert ThirdPartyAccountLink for custom Auth Provider via Apex., will failed with an error : "INVALID_ID_FIELD: Incorrect data insertion for handle: umbepumba and/or provider: instagram"

Fixed - Spring '20 ·Reported By 3 ·Updated 7 days ago

Salesforce CPQ -Quote that meets multiple Alert Product rules does not always show the correct message.

Salesforce CPQ (Configure-Price-Quote)

When a Quote meets a multiple Alert Product rules, the UI does not always show the correct guided message. Also, sometimes the same message is presented twice in case when two rules meet the criterion.

Fixed in version CPQ-226 ·Reported By 2 ·Updated 11 days ago

Long sync times for newly created Connected Campaigns


With Connected Campaigns enabled, newly created Salesforce campaigns are sometimes taking excessive amounts of time to sync down to Pardot.

Fixed ·Reported By 62 ·Updated 12 days ago

SFTK: Toolkit should work when logging into BM using a Storefront hostname

Commerce Cloud Platform , B2C Commerce 20.2

When launching the Storefront Toolkit, the end user is presented with a popup error message that reads, "The Toolkit didn’t initialize for the hostnames. Check the hostname aliases file and HTTPS certificates." The underlying cause is that the validation in SystemStorefrontToolkit checks that the...

Fixed in version 20.3 Preview Update & GA ·Reported By 2 ·Updated 12 days ago

FSL - Cannot schedule a candidate slot from the Gantt chart when the candidate slot overlaps the travel line of the existing service appointment

Field Service

Cannot schedule a candidate slot from the Gantt chart when the candidate slot overlaps the travel line of the existing service appointment. Actual Result: When right-click the candidate slot on the Gantt chart, the existing service appointment menu appears. Expected Result: When right-click the...

Fixed - Spring '20 ·Reported By 2 ·Updated 12 days ago

Job Scheduler in Business Manager produces 500 error

Commerce Cloud Platform

For some instances, when going to Administration and then Jobs, clicking on the link will produce a 500 error and jobs will not be shown.

Fixed in version 20.3 Preview Update & GA ·Reported By 1 ·Updated 12 days ago

SFDO foundationConnect: Attachments Display Created Date and Last Modified Date in GMT on QuestionAttachments Visualforce Page

SFDO foundationConnect

Attachments uploaded to and/or modified on the Request (Opportunity), Inquiry (Lead), Amendment, Grantee Report, Recommendation, and Benchmark objects display the created date and last modified date in Greenwich Mean Time (GMT), regardless of the user or company time zone settings.

Fixed in version FGM Portal 11.35 ·Reported By 0 ·Updated 12 days ago

Mobile Publisher Community [Android] app user is seeing "Your community may not be fully loaded" message when community is visible in background

Mobile , Communities

Recently, users accessing Mobile Publisher Community App for Android could have seen an error message stating "Your community may not be fully loaded". Prior to our v6.0 release on 2/21, this error would not allow users to proceed any further. A new v6.0 Community App has been released for Android...

Fixed in version MPCC 6.1 ·Reported By 8 ·Updated 13 days ago

When a user language other than english is used in Social Studio, email notifications are not sent/received.

Marketing Cloud Social Studio

When a user has their language settings set to any language other than English the email notification are not triggering. The in app notification still works as expected.

Fixed in version Marketing Cloud Social January Release Patch 2.0 ·Reported By 2 ·Updated 13 days ago

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