Salesforce Known Issues

Replication delay observed across ALL instances

AppExchange , Packaging , Change Sets

Several customers have observed that they are seeing longer than usual delays with change sets, this currently affects ALL instances. This also affects Packaging so customers might see a Package Not Found error when attempting to upgrade/install a package from the appexchange. Customers may have...

Fixed - Spring '19 Patch 13.1 ·Reported By 201 ·Updated 4 days ago

In Lightning, Dashboard Component with Label ascending settings may still result to show the label in descending order (and vice versa)

Analytics , Lightning

Dashboard components saved with a summary level set to "Label Ascending" or "Label Descending" may not display ascending/descending as expected.

Fixed - Summer '18 ·Reported By 51 ·Updated 2 days ago

CPQ Document Generation misrendering some HTML on output document

Salesforce CPQ (Configure-Price-Quote)

This list includes (but is not limited to): -Background color of cells in a table -Alignment of text within cells of a table -Text spacing in HTML template content where span tags are defined

Fixed in version Heroku fix completed ·Reported By 25 ·Updated Yesterday

Validation on Invoice does not prevent creation of Credit Note Allocation record. Allows multiple unallocation records to be created

Salesforce Billing

Adding a validation on the Invoice object to prevent unallocation of Credit Note and Debit Note does not prevent the creation of the new allocation records of type unallocate. It prevents the setting of the "Unallocated?" checkbox on the Allocation record that the Unallocation relates to. In addition,...

Fixed in version Billing 218.7 ·Reported By 3 ·Updated Yesterday

Cancelling renewal contract for product with LIFO cancellation rule does not generate credit or negative invoice, cancelled sub line on wrong contract

Salesforce CPQ (Configure-Price-Quote) , Salesforce Billing

Using a product with the LIFO cancellation rule, a contract, invoiced, renewed and then cancelled before the end of the initial contract end date, does not generate a credit or negative invoice line for the original order and, therefore, the invoice. Also the cancelled subscription is on the initial...

Fixed in version Billing 218.7 ·Reported By 1 ·Updated Yesterday

When Enable Large Configurations setting is on, adding new options in Option Lookup during reconfigure resets all existing option selections to defaul

Salesforce CPQ (Configure-Price-Quote)

When the Enable Large Configurations is on, adding new options to an Option Lookup (feature with Option Selection Method = Add or Dynamic) during a reconfigure resets all quantities that were changed from their defaults during the initial configuration.

Fixed in version CPQ 218.11 ·Reported By 0 ·Updated Yesterday

The Storefront Toolkit rounds Custom Attributes used in Sorting Rules

Commerce Cloud Platform

In Business Manager, Product page, custom attributes displays a different value than on Storefront Toolkit. After investigation, we found out that Storefront Toolkit rounds Custom Attributes used in Sorting Rules.

Fixed in version 19.3 Preview Update / GA ·Reported By 6 ·Updated 2 days ago

SKU parameter is missing in Einstein finishCheckout event

Commerce Cloud Einstein/Predictive

Einstein is not receiving SKU in the finishCheckout activities; Einstein is unable to serve recommender strategies like "recent top selling products" if SKU is missing in Einstein finishCheckout event

Fixed in version 19.3 Preview Update / GA ·Reported By 3 ·Updated 2 days ago

Not possible to create URL redirects including source code as parameter

Commerce Cloud Platform

Not possible to create URL redirects including source code as parameter. In the Business Manager an error message will be displayed and the below NullPointerException will be tracked in the application error log file: Error executing pipeline: ViewUrlRedirect_52 Sub-Pipeline: ViewUrlRedirect_52...

Fixed in version 19.3 Preview Update / GA ·Reported By 1 ·Updated 2 days ago

Autocomplete Address is not setting Ward(ku) for a certain addresses in Japan.

Lightning

Autocomplete Address is not setting Ward(ku) for a certain addresses in Japan.

Fixed - Spring '19 Patch 8.0 ·Reported By 0 ·Updated 2 days ago

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