Salesforce Known Issues

Known Issues · Release In Progress

Non admin user is unable to open delivery content in CMC if content is shared with two channels accessible to this user

Communities , Spring 20

Non admin user is unable to open delivery content in CMC if content is shared with two channels accessible to this user

Release In Progress - Spring '20 Patch 13.2 ·Reported By 7 ·Updated 3 days ago

Feature Disruption - Event Logs Files data delays

Platform , Spring 20

At 19:41 UTC on March 10, 2020 the Salesforce Technology Team became aware of a feature disruption affecting multiple instances. Event Log Files were not generated between March 3, 2020 through March 9, 2020 for a subset of Salesforce orgs. A subset of customers was impacted by a recent Software change...

Release In Progress - Spring '20 Patch 12.9 ·Reported By 26 ·Updated 4 days ago

Chatbotavatar image doesn't load on first instance of chat on a fresh browser

Einstein Bots

Chatbotavatar image is not being displayed for the first time of chat. If we end the chat and in the same browser session, if we initiate a chat again then we are able to see the chatbot image.

Release In Progress - Spring '20 Patch 12.0 ·Reported By 6 ·Updated 5 days ago

Einstein Insights Component Yielding Cannot read property 'length' of undefined

Sales and Marketing , Einstein Platform Services

When the Einstein Insights component is added to page layouts (such as the Account page layout), it is possible that it will throw an error of the form: TypeError: Cannot read property 'length' of undefined This will stall the page from loading and users may experience very long load times for those...

Release In Progress - Spring '20 Patch 13.0 ·Reported By 20 ·Updated 6 days ago

Users receive an error when attempting to update pre-existing email templates in Spring ‘20, even after correcting merge field syntax errors

Spring 20

In the Spring ‘20 release, new functionality was introduced to validate merge field syntax on email templates when they are created or updated: https://releasenotes.docs.salesforce.com/en-us/spring20/release-notes/rn_sales_productivity_email_templates_malformed.htm However, following the release...

Release In Progress - Spring '20 Patch 14.0 ·Reported By 2 ·Updated 6 days ago

Blank value would be passed as Null from process builder to flow

Process Builder , Spring 20

When a blank value is passed from process builder to flow input parameter, a value of null is converted to null in the flow.

Release In Progress - Spring '20 Patch 13.6 ·Reported By 14 ·Updated 7 days ago

Einstein Analytics - Error in AWS RDS MySQL connector when adding an unsigned INT or BIGINT field

Einstein Analytics - Data Integration

When attempting to add an unsigned INT or BIGINT field on an AWS RDS MySQL connector, users will see the below error: "The plug-in failed to read because of the following error: [null]"

Release In Progress - Spring '20 Patch 12.0 ·Reported By 1 ·Updated 10 days ago

Analytics - Saving a "Saved View" in a dashboard may error with 'Unrecognized field "sObjects"...'

Einstein Analytics - Dashboards/Lenses

A known issue is causing an error when saving a view of a dashboard. This issue manifests with an error like the following: 'Unrecognized field "sObjects" (Class sfdc.insights.....'

Release In Progress - Spring '20 Patch 13.2 ·Reported By 2 ·Updated 11 days ago

Lightning Dashboard Notification email intermittently sent before dashboard refresh

Operational Analytics - Subscriptions

Sometimes when running a Lightning Dashboard Notification, the email will have the previous refresh date in the Dashboard Subscription email. For example, if a dashboard is subscribed to run at 9am daily and is not refreshed at any time other than this subscription, the email received on Wednesday...

Release In Progress - Spring '20 Patch 14.0 ·Reported By 17 ·Updated 12 days ago

Community logged in users may see the error screen while opening a record in the new tab from reports which are hosted in community

There is an issue when community logged in users try to open a record from reports in your community in the new tab will error out with ‘Site down for maintenance’ instead of record detail page. This is the only behavior with spring 20 orgs >> This only affects when user trying to open record in new...

Release In Progress - Spring '20 Patch 13.0 ·Reported By 40 ·Updated 13 days ago

1 to 10 of 53 | Next

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.