Known Issues · Communities

Multiple scroll bars visible when viewing lookup search results in communities


There are multiple scroll bars visible when viewing we lookup for contacts( for example) from case. It seems to happen when the lookup search is returning more than 10 results.

No Fix ·Reported By 1 ·Updated 4 days ago

Image Formula field not displaying in Napili Community template

Communities , Winter 16

Image Formula field shows as broken in Communities using Napili template.

In Review ·Reported By 100 ·Updated 6 days ago

Creating a new Help Center community will auto-activate the community if the org has Lightning Knowledge enabled


If you have the lightning knowledge feature enabled for your organization, creating a new "Help Center" community will cause the new community to default to "Active" status.

In Review ·Reported By 3 ·Updated 5 days ago

Community users not able to access templates when Folder and Enhanced sharing is enabled

Communities , Lightning

Community user is not able to access classic email templates when "Folders and Enhanced Sharing" is enabled.

In Review ·Reported By 2 ·Updated 5 days ago

Record owner is unable to toggle "Customer Access" option on a files' sharing detail - Winter'20

Content and Files , Communities , Winter 20

Once we have "Set file access to Set by Record for files attached to records" already enabled from the file set up, Record owners are unable to toggle "Customer Access" option on a file’s sharing detail, as mentioned in Winter'20 release notes -

In Review ·Reported By 2 ·Updated 5 days ago

Attaching a file to a record from Salesforce File sets the visibility to "All Users".

Content and Files , Communities

If you attach a file to a record from your PC, the visibility of that File will be Internal Only. Which means, external users will not have access. If you attach the same file to another record from Salesforce Files, the visibility of that file will be AllUsers. This will allow external users to...

Scheduled - Spring '20 ·Reported By 2 ·Updated 5 days ago

Lookup Search to Contacts fails with an error number for Community Users in a Community

Search , Communities

Some Community Users may find that when they attempt to perform a lookup search to Contacts that they are directed to an error page.

In Review ·Reported By 2 ·Updated 5 days ago

Community Reporting - Links to Knowledge Articles have incorrect URLs

Communities , Operational Analytics - Reports

When clicking on an article's title in a Knowledge Article report within a Community, the URL does not take users to the article and instead links to a page ending in '/s/article/'.

No Fix - Spring '20 ·Reported By 2 ·Updated 5 days ago

Dashboards filters selected in communities are not applied in report

Analytics , Communities

In Community forceCommunity:reportPage component is not showing correct report info when dashboard filter is applied.

In Review ·Reported By 46 ·Updated 6 days ago

VisualForce Page reference id not working on Lightning

Apex , Communities , Winter 17 , Lightning

Parameters are no longer collected in lightning vf pages using the following method. Map<String,String> params = ApexPages.currentPage().getParameters(); currentAccountId = (Id)params.get('id');

In Review ·Reported By 20 ·Updated 6 days ago

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