Salesforce Known Issues
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Known Issues · Performance

Users may not see all records owned and deleted by them in their recycle bin

Performance , Sharing , Custom Objects , Knowledge , Metadata , User Interface

Standard users without the 'Modify All Data' profile permission may find that they're unable to see a record that is owned and was deleted by them when looking in their recycle bin. The user may be able to successfully see other object's records within their recycle bin while other object records...

Fixed - Spring '20 ·Reported By 2 ·Updated 2020-02-15

"Object doesnt support property or method startsWith" error message when working with Quotes in IE

Performance , User Interface

When working with quotes in Internet Explorer, users may be presented with an error message stating: Object doesn't support property or method 'startsWith'. This may also appear as a Salesforce-branded "Sorry to interrupt: This page has an error" message.

In Review ·Reported By 9 ·Updated 2020-01-27

Some pages may attempt to unexpectedly open in a separate browser tab in Safari

Performance , User Interface

Some Safari users may experience an issue with pop-up warnings when opening certain pages in Salesforce, such as managing Duplicate Rules in Setup. This is being caused by unexpected behavior related to the "Prevent cross-site tracking" feature.

No Fix ·Reported By 6 ·Updated 2020-01-21

Delays seen in processing messages of some Time Based Workflows & Scheduled Actions in Process Builder

Performance , Workflow , Messaging , Flow , Process Builder

Salesforce is seeing some delays of over 40 minutes in the processing of time based workflows and scheduled actions in Process Builder which may cause stacking of workflows and delay in creation of records depending on the setup of the action.

Fixed - Winter '20 Patch 11.5 ·Reported By 5 ·Updated 2019-12-06

Memory leak in in Lightning Console when using Chrome

Performance , Lightning

When using lightning console, an issue with a detached JavaScript function causes memory to leak when using the Chrome browser throughout the day.

Fixed - Winter '20 ·Reported By 89 ·Updated 2019-10-17

"Override Log Filters" affects apex runtime performance even if debug level is NONE.

Apex , Performance

- "Override Log Filters" strongly affects apex runtime performance even if debug level is NONE. - Actual Result If "Override Log Filters" is enabled, it affects apex runtime performance. - Expected Result Even if "Override Log Filters" is enabled, it should not affect apex runtime performanc...

In Review ·Reported By 6 ·Updated 2019-10-03

Microsoft Edge/IE11 - Memory Leak in Lightning Experience when opening Dashboards leading to performance issues

Analytics , Performance , Platform , User Interface , Lightning

A memory leak issue with both Microsoft browsers has been identified in association with Lightning Dashboards, where loading Dashboards results in a gradual increase in memory consumption that is not release overtime. Based on the complexity of the Dashboard, this can lead to quick memory exhaustion...

In Review ·Reported By 2 ·Updated 2019-09-13

'Refused to Connect' Error at Setup | Field Accessibility

Performance , User Interface

Unable to view field accessibility map in Classic

Fixed - Summer '19 Patch 15.0 ·Reported By 34 ·Updated 2019-08-02

Delays loading Forecasts List View in Lightning Experience on a cold cache when sorting the List View by custom Opportunity fields

Analytics , Performance , Lightning , Listviews

In Lightning Experience, when users sort Forecasts List Views by custom Opportunity fields they may encounter extended delays of several minutes when loading the List Views on a cold cache. The higher the number of rows in the Opportunity table the longer the delay encountered on a cold cache.

In Review ·Reported By 1 ·Updated 2019-06-21

Chinese, Japanese and Korean character entry not working properly after a line-break in Email Publisher body

Performance , Service , Email Clients

Chinese, Japanese and Korean character entry into the “Body” text area of a Send Email does not work properly following a line break. Note: This only occurs in Chrome

In Review ·Reported By 19 ·Updated 2019-03-22

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