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Known Issues · Marketing Cloud Email Studio

Marketing Cloud Content Builder out of the box templates are not responsive in the Outlook app using iOS 11+

Marketing Cloud Email Studio , Marketing Cloud Admin

Marketing Cloud Content Builder out of the box templates are not responsive in the Outlook app using iOS 11+

In Review ·Reported By 45 ·Updated Today

Session warnings when actively working in Marketing Cloud Email Studio

Marketing Cloud Email Studio

Performing actions in Email Studio (such as editing an email) do not appear to reset the session timer, resulting in the Session Warning dialog box being presented to the user despite actively working in the account.

In Review ·Reported By 7 ·Updated Yesterday

File Transfer activity fails when decrypting file that was encrypted using the Marketing Cloud Public Key

Marketing Cloud Automations , Marketing Cloud Email Studio

When attempting to run an automation that utilizes the Marketing Cloud public key, the file transfer activity leveraging that key fails.

In Review ·Reported By 2 ·Updated Yesterday

Boolean field value not displayed correctly when being edited by user profile with German/Spanish/Italian culture code.

Marketing Cloud Email Studio , Marketing Cloud Admin

The problem relates to the display of Boolean fields when editing data extension records In Contact Builder > Data Extension management. If the stored value of a boolean field in a DE record is 'True', then for users with a culture code of German, Spanish or Italian the value is displayed as 'False'...

In Review ·Reported By 2 ·Updated Yesterday

Import from Data Extension | MobileConnect | Import fails with "Mobile Number" field spelling

Marketing Cloud Email Studio , Marketing Cloud Mobile

When importing from a Data Extension to MobileConnect, if there is a space in the field "Mobile Number" it will cause the import to fail.

In Review ·Reported By 0 ·Updated 2 days ago

Error message displays when creating new user under Business Unit account

Marketing Cloud Email Studio , Marketing Cloud Integrations

When attempting to create a user in a child business unit the message "Invalid @MemberID. It should be of type Enterprise_2 if business unit user is to be created" is displayed.

In Review ·Reported By 7 ·Updated 3 days ago

Copied Triggered Send Data Extensions are not available when creating a Triggered Send

Marketing Cloud Email Studio , Marketing Cloud Admin

Creating a copy of a Triggered Send Data Extension will not allow the newly created copy to be used in a Triggered Send.

In Review ·Reported By 2 ·Updated 8 days ago

Single Quote ' in Email Address Username

Marketing Cloud Email Studio

Currently the Single Quote ' character is not supported in Email Addresses in the Marketing Cloud. This may cause issues when attempting to send test emails to validate content/cause legitimate subscribers not to be treated as valid subscribers.

In Review ·Reported By 1 ·Updated 9 days ago

Email Service Provider Unsubscribe link not functioning properly for BU Unsubscribe

Marketing Cloud Email Studio , Marketing Cloud Admin , Marketing Cloud Audience/Contacts , Marketing Cloud Reporting , Marketing Cloud Sending

Subscribers using the Email Service Provider Unsubscribe link on an email sent from a Business Unit set to Unsubscribe from the BU only show as Unsubscribed from the Enterprise account in the UI, but active on the _Subscribers Data View.

In Review ·Reported By 6 ·Updated 10 days ago

When viewed in Contact Builder, a data extension field name that begins with an underscore, will not display the underscore

Marketing Cloud Email Studio , Marketing Cloud Integrations , Marketing Cloud Audience/Contacts

When viewing data extensions under the Contact Builder app, if you have a data extension field that begins with an underscore, that underscore will not appear when viewed in Contact Builder. If you review the data extension under the Email app, the underscore will be displayed correctly.

In Review ·Reported By 1 ·Updated 10 days ago

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