In certain circumstances, a subset of Contact records associated with Portal Users may not be copied over when creating or refreshing a Partial Copy Sandbox. This issue occurs when: - Records copied to the Sandbox (configured via the Sandbox Template) were created by Portal Users, resulting in...
In Review ·Reported By 6 ·Updated 24 days ago
When accessing Attachments or Content in a Partial Sandbox, an error similar to the following error may be displayed: An internal server error has occurred Error ID: xxxxxxxxxx-xxxxxx (192261835) or (-1257157028)
Fixed - Winter '19 Patch 1.0 ·Reported By 31 ·Updated 2018-10-03
Partial Sandbox refreshes can enter a Stopped status and show no additional information on why it did not complete.
In Review ·Reported By 20 ·Updated Today
Some customers may have observed that their Partial Copy sandbox did not copy Opportunities while the Opportunity Object was selected in the sandbox template. This occurs in situations where the Opportunity to Account relationship is removed. The Account field on an Opportunity is set to required...
In Review ·Reported By 3 ·Updated 2018-08-04
When using the Lightning Knowledge Migration Tool (LKMT) and following the provided documentation here: Perform the Migration: Multiple Article Type Orgs https://help.salesforce.com/articleView?id=knowledge_migration_tool_MAT.htm&type=5 Users may find that clicking Next to continue on step 10....
Fixed - Winter '19 Patch 5.0 ·Reported By 4 ·Updated 2018-09-17
Some customers may have observed that they see an error similar to the following when attempting to access some of their static resources via the following click path: Setup | Build | Develop | Static Resources | Click on ' Static Resource' | Click on 'view file' | see the following error: This...
Fixed - Spring '18 Patch 9.1 ·Reported By 69 ·Updated 2018-03-01
All Case Team Member records are copied over to partial sandboxes when case object is not in the template and either the org has a custom setting or a custom object is in the template.
Fixed - Summer '17 ·Reported By 10 ·Updated 2017-06-10
Users may see various errors in Partial Sandboxes when using any Field Service features. The errors will typically look something like this: ORA-20002: ORA-06512: at "GRUMPY.CUDDMETADATA" These errors are the result of Service Appointments being copied over to Partial Sandboxes without their Parent...
No Fix ·Reported By 1 ·Updated 2018-08-08
When customer refresh their partial data sandbox, they will notice that the community / portal users will lose their relationships to the contacts they are related. Partial data sandbox typically copies 10,000 records per object (depending on sampling). This issues impacts customers who have less...
Fixed - Summer '17 ·Reported By 19 ·Updated 2017-06-10
Users can sometimes experience an Insufficient Privileges error when trying to access Content records uploaded by other users in a Partial Data Copy Sandbox.
Fixed - Spring '17 ·Reported By 21 ·Updated 2017-02-14
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