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67,260  Points voting closed
Delivered in Spring '15
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Dupe Alerts

Accounts & Contacts

Automatically give warning message when you are entering a duplicate account or contact. Add the "Find Duplicates" function currently available on Leads to the Account and Contact pages

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Other feature Ideas in the comment thread for this idea have been moved to new Idea posts. If you are interested in any of the following features, please follow the links to read about and vote on them:
  • Data cleansing tool for duplicate records - http://sites.force.com/ideaexchange/ideaView?c=09a30000000D9xt&id=08730000000Br9AAAS
  • Find duplicates on-demand for any object - http://sites.force.com/ideaexchange/ideaView?c=09a30000000D9xt&id=08730000000BrFNAA0
  • Duplicate detection on records from external sources - http://sites.force.com/ideaexchange/ideaView?c=09a30000000D9xt&id=08730000000BqfLAAS
  • Merge Any Object - http://sites.force.com/ideaexchange/ideaView?c=09a30000000D9xt&id=08730000000BrPeAAK

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Latest Comment from Salesforce

  • Dan Milbrath - 3 years ago

    The Winter '15 release is rolling out to production instances this month so I thought I'd provide another update.

    As promised, we are now moving into the beta release for this feature. Key new capabilities for this release include a new 'report' action which lets you flag duplicates even if you don't want to interrupt the save flow for the user and more options for your matching rules including fuzzy match options for both standard and custom rules. If you'd like more detail, the new functionality for the winter release is documented in our release notes.

    NOTE: Access during the beta is still limited so please contact your salesforce AE or CSM if you'd like more information on participating in our beta program. Good news, however, is that even if you aren't able to get into the beta, we expect this functionality to be available to all customers with Sales Cloud or Service Cloud licenses professional edition and above in next release. In addition to making the feature generally available in the Spring '15 release we expect to also add support for custom objects, lead convert, and cross-object duplicate rules (such as leads-contacts and leads-accounts).

    Also, to clear up any confusion - while this feature has been built as a collaboration between the Data.com and Sales Cloud teams at salesforce.com, it does NOT require a Data.com license. You can get even better results with Data.com Clean once you have complete and accurate data in your CRM to help you match your existing records to each other, but no additional license is required to use the feature.
     
    I hope this update is helpful. We continue to welcome your feedback and ideas for improvement.
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