Give the Administrator the ability to make "ghost" updates - Ideas - Salesforce Trailblazer Community

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Give the Administrator the ability to make "ghost" updates

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In my org, we like to run reports on neglected records - be it Accounts, Opportunities, Leads, etc. As an Administrator, I routinely perform batch updates and make mass changes – effectively stamping all records as "Last Modified By" me! The health of the system requires me to make these modifications, but this is totally throwing off any hope of usable metrics. I would like it if the Administrator updates DID NOT STAMP a record. I would like to make changes without affecting the "Last Modified By" field. In a perfect world, I would want Salesforce to track the Admin updates separately, in a hidden-from-all-but-the-Admin-herself field. The last thing an Admin wants are managers frustrated in their efforts to track neglected records, and directing this frustration at the Admin. Please, give the Admin the ability to make "ghost" updates!

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Latest Comment from Salesforce

  • Adam Torman - 6 years ago

    HI @Racheael Walrath - why not use field history tracking to view the audit trail of changes made by the owner or anyone else on that record?
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