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Admin Control Over Search Top Results

Global Search

Admins need control over which objects show up in "Top Results" for their users during Global Search. I know that Global Search analyzes a User's search behavior and decides which objects to display, but Admins need to be able to have input as well. 

We use child objects to segment our Accounts. So, my users will search by a term on the child record. However, they're only using the child record to find the parent Account. Since they never click into the child record, Global Search has stopped listing it in Top Results EVEN THOUGH THE TAB IS ON THEIR APP. This is infuriating to both my Users and to me. As an Admin, I should have the power to say that an object should be displayed in Top Results every time, no matter what. 

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Latest Comment from Salesforce

  • Alexander Lovell - 13 days ago

    Thank you, Trailblazers, for helping us shape our product roadmap. You prioritized this feature and we’re starting to work on it. During our roadmap planning, where we tested our initial assumptions and confirmed what dependencies and we learned that this feature is more complex than we originally thought. We’ve updated the estimated general availability of this feature to Spring '21.

    While we work on this, if we have any other significant updates, we’ll post them here. In the meantime, you can learn more about Prioritization and how you can continue to shape Salesforce products at
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