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Admin Control Over Search Top Results

Global Search

Admins need control over which objects show up in "Top Results" for their users during Global Search. I know that Global Search analyzes a User's search behavior and decides which objects to display, but Admins need to be able to have input as well. 

We use child objects to segment our Accounts. So, my users will search by a term on the child record. However, they're only using the child record to find the parent Account. Since they never click into the child record, Global Search has stopped listing it in Top Results EVEN THOUGH THE TAB IS ON THEIR APP. This is infuriating to both my Users and to me. As an Admin, I should have the power to say that an object should be displayed in Top Results every time, no matter what. 

Merge Idea · Flag

Latest Comment from Salesforce

  • Alexander Lovell - 3 months ago

    A feature inspired by this idea is up for consideration in the May 2019 round of Prioritization. Help us determine which features you want us to prioritize as we begin planning for Spring ‘20 and beyond. Visit https://sfdc.co/PrioritizeIdeas to access the Prioritization survey by June 2.
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