All Ideas

Idea Details

Post an Idea
940  Points
Open
Idea has been posted. Give it an upvote or downvote.

Allow emails, not just email templates in an engagement program

Engagement Studio

Engagement Studio has an action to send an email, but it is sending an email template. According to best practices, templates should be used for structure and design, as well as used as a baseline to start individual emails. Creating countless email templates doesn't seem like the best way to manage nuture emails. It would be great if emails, not just email templates, were allowed in an Engagement Studio program. Thanks to Victoria R for the idea!

Merge Idea · Flag

  • Upvotes
  • Downvotes

Ideas

Apps

from AppExchange

Questions

Help us to keep IdeaExchange clean by pointing out overlapping ideas. We'll investigate your suggestion and merge the ideas if it makes sense.



 

 

Thanks for your merge suggestion. We will review it shortly and merge the ideas if applicable.

Salesforce takes abuse situations very seriously. Examples of abuse include but are not limited to posting of offensive language or fraudulent statements. To help us process your request as quickly as possible, please fill out the form below describing the situation. For privacy and security reasons, the final outcome of an abuse case may not be revealed to the person who reported it.


 

Thank you for your feedback. We take abuse seriously and will investigate this issue and take appropriate action.