All Ideas

Idea Details

Post an Idea
20  Points
Under Point Threshold
Idea hasn't met the 2,500-point review threshold. Give it an upvote or downvote.

Allow access to Activity standard fields Phone & Email

Sales Productivity (Notes/Activities/Calendar )

Of all the standard fields available in the Event and Task object, two are only useable to display in detail view:
  • Phone
  • Email
They are pulling basic information from the related Contact or Lead (WhoId) and make it easy to pass a phone call without any additional click!

Task standard fields

The problem starts when you want to access this data through a formula, validation rule, field update, process builder, API... They aren't exposed.

Please expose these fields to the API and declarative business logic components.

Merge Idea · Flag

  • Upvotes
  • Downvotes



from AppExchange


Help us to keep IdeaExchange clean by pointing out overlapping ideas. We'll investigate your suggestion and merge the ideas if it makes sense.



Thanks for your merge suggestion. We will review it shortly and merge the ideas if applicable.

Salesforce takes abuse situations very seriously. Examples of abuse include but are not limited to posting of offensive language or fraudulent statements. To help us process your request as quickly as possible, please fill out the form below describing the situation. For privacy and security reasons, the final outcome of an abuse case may not be revealed to the person who reported it.


Thank you for your feedback. We take abuse seriously and will investigate this issue and take appropriate action.