Hard Bounce Field for Pardot - Ideas - Salesforce Trailblazer Community
Trailblazer Community

All Ideas

Idea Details

Post an Idea
90  Points
Open
Idea has been posted. Give it an upvote or downvote.

Hard Bounce Field for Pardot

Salesforce Alignment

It would be nice to have a standalone field for hard bounces in Pardot. I use the "Do not Email" field for a number of other use cases then just hard bounces (example late stagte opporutnitiies, or allowing sales reps to opt contacts out from receiving marketing emails at the account level which flows down to contacts as do not email). When a prospect hard bounces I would like to update their status field to "Inactive" so our salesforce automation can remove that contact from that given account. Right now the only way to accomplish this would be go into each individual list email we send retroactively to identify the hardbounces. 

Merge Idea · Flag

  • Upvotes
  • Downvotes

Ideas

Apps

from AppExchange

Questions

Help us to keep IdeaExchange clean by pointing out overlapping ideas. We'll investigate your suggestion and merge the ideas if it makes sense.



 

 

Thanks for your merge suggestion. We will review it shortly and merge the ideas if applicable.

Salesforce takes abuse situations very seriously. Examples of abuse include but are not limited to posting of offensive language or fraudulent statements. To help us process your request as quickly as possible, please fill out the form below describing the situation. For privacy and security reasons, the final outcome of an abuse case may not be revealed to the person who reported it.


 

Thank you for your feedback. We take abuse seriously and will investigate this issue and take appropriate action.