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Allow Picklist Value Labels in Formulas

Process Builders & Workflow

Spring '17 brought "API Names" to picklist values so that integrations can use a "hidden" value (the API name) while users can see a local or more friendly value (the label).

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However, there isn't a way to access the label in formulas.

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So, if you want a formula to display the picklist's value somewhere else in Salesforce, only the API name will appear.

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This will be confusing to users if you actually have different values for API name and label, as they may not be familiar with the API name. We need a way to access the value's label in formulas. SOQL has a toLabel() function, and we need its equivalent in formulas as well.
 

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