Run Concurrent/Simultaneous Triggers in Engagement Studio - Ideas - Salesforce Trailblazer Community

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Run Concurrent/Simultaneous Triggers in Engagement Studio

Engagement Studio

The first step in my drip is to send an email to the list. Then, I want engagement studio to simultaneously do the following:

1) For up to 8 days, evaluate if the prospect opened an email, and if so, create a task and notify the assigned user immediately, and then send the second email 9 days after the first email is sent
2) For up to 8 days, evaluate if the prospect completed the landing page, and if so, create a task and notify the assigned user immediately, and then send the second email 9 days after the first email is sent
3) If the two action above aren't applicable, and then send the second email 9 days after the first email is sent

After discussions with support it seems that this isn't possible. I would have to have the triggers occur one after the other, which would ruint the flow of the drip and the timing of the emails. I think this is very limiting even beyond this particular scenario. The engagement studio could be optimized in many ways with this type of functionality! 

Thanks!

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